Our Areas of Expertise
Capgemini Consulting’s retail & consumer products experts offer top level management consulting services to advise leading brands how to enhance customer experience and disrupt business models in the digital economy. We have great sector expertise within our global and regional network of retail & consumer products management consultants.
Our focus is on helping our customers to
- Build customer engagement
- Delivering a seamless cross-channel experience that meets customers’ needs and wants
- Deliver Omni-Channel Commerce
- Creating rich and connected customer experiences across all channels, leveraging digital innovations with a clear view on the role of the physical store
- Develop Customer-Driven Supply Chains
- Delivering a winning customer offer; optimizing range, display and availability across all channels through powerful tools and insights
- Build an Insight-Driven Business
- Leveraging data to develop rich customer and commercial insights that not only drive profitable growth but also put the customer at the center of the business
Track Record and Value Delivery
We have strong sector expertise within our global and regional network of retail & consumer product management consultants. Our global teams work with the world’s leading retailers and largest consumer product companies. Furthermore, the Nordic team has extensive market knowledge and experience of the local retail environment.