Loyalty Deciphered — How Emotions Drive Genuine Engagement

What are the true drivers of customer loyalty? Our latest worldwide cross sector report

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Turning AI into Concrete Value: The Successful Implementers’ Toolkit

A Capgemini study of nearly 1,000 organizations implementing Artificial Intelligence highlights the growth opportunity of AI and counters fears that AI will cause massive job losses in the short term.

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Is AI the Key to Curating User Generated Content?

As of 2017, 7,589 tweets are sent, 778 Instragram photos are uploaded, and 68,992 YouTube videos are watched every second on average.

Product data collaboration as a strategic enabler to drive customer engagement

As paths to purchase have become non-linear, retailers and manufacturers find it difficult to provide shoppers with the exact information and experiences around the products.

Making the Agile Connection with the Internet of Things (IoT)

Ours is a connected world. The tsunami of IoT devices has come to our homes, workplace, to industries, and to the projects we manage, to the products we create.
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