Digital Customer Experience at Business Stream
The Utilities market never stands still. To stay competitive, you must squeeze every return from your assets. And aim for the pinnacle of operational achievement. We’ll go above and beyond to help you do that. Using advanced techniques and next-gen technologies, we’ll help you consistently outperform regulatory and shareholder expectations.
Price is no longer a differentiator. In today’s crowded Utilities market, where customer expectations are high and digital disruption plays an ever-larger role, it’s deep, meaningful customer relationships that are key. Relationships built on honesty, trust and hard work. Exactly what you can expect from us.
Large-scale deployments of smart systems are permanently changing the Utility landscape. To make your business future-proof, you need someone with deep and comprehensive digital expertise. Passionately inventive, we’ll help you move with the times and take full advantage of smart services. All with safety and security top of mind.
Interview with Julie Meanwell, Transformation Director, EDF Energy on the UK smart metering rollout program and the support provided by Capgemini UK as integrated test partner.