automotive

Cars Online Trend Study, April 2018

Untapped value – rethinking customer service in the automotive industry

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Featured Insights

CybersecurityDigital Transformation Institute

Cybersecurity Talent -The Big Gap in Cyber Protection

Eight recommendations for how organisations can bridge the cybersecurity talent gap.

Conversational commerce: Why consumers are embracing voice assistants in their lives

Conversational commerce is many things, a technological breakthrough, a completely new form of digital interaction and a platform for yet unimagined new services. Before all of these things it is an unparalleled opportunity for brands to build highly valuable and valued personal relationships at a scale previously unimaginable with consumers and using this new-found intimacy to drive brand preference and affiliation.

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DIGITALEnergy & Utilities

Digital transformation holds the key to future regulatory outperformance for energy network companies

Ofgem, the energy regulator, has launched its consultation on the RIIO-2 Framework Review, inviting network companies to respond to their proposed outline regulatory framework.
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