{"id":545187,"date":"2025-11-17T05:20:20","date_gmt":"2025-11-17T05:20:20","guid":{"rendered":"https:\/\/www.capgemini.com\/co-es\/?p=545187&#038;preview=true&#038;preview_id=545187"},"modified":"2026-01-20T12:57:07","modified_gmt":"2026-01-20T12:57:07","slug":"customized-multi-agentic-ai-workflows-made-simple","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/co-es\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/","title":{"rendered":"Customized multi-agentic AI workflows made simple"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Customized multi-agentic AI workflows made simple<br><sub>Agentic AI is transforming work. The next step? Helping business users get started<\/sub><\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/co-es\/wp-content\/uploads\/sites\/25\/2025\/11\/Thordur-Arnason-1.jpg?w=200&amp;quality=10\" alt=\"Thordur Arnason\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Thordur Arnason<\/h5><h5 class=\"blog-date\">Sep 09, 2025<\/h5><\/div><\/div><div class=\"brand-image\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-invent-white.svg\" alt=\"capgemini-invent\"\/><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?p=1155196\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?p=1155196\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-agentic-ai-and-multi-agent-ai-systems-making-autonomous-intelligent-decisions-for-organizations-are-set-to-transform-business-for-years-to-come\">Agentic AI and multi-agent AI systems making autonomous, intelligent decisions for organizations are set to transform business for years to come<\/h2>\n\n\n\n<p>Agentic AI is defined by its ability to pursue multi-step goals, reason across complex, interconnected tasks, and act with autonomy. Unlike traditional AI, which is typically limited to single tasks and waits for explicit instructions, agentic AI operates with minimal human input and can make decisions independently. This capacity for autonomy is the key differentiator of agentic AI.<\/p>\n\n\n\n<p>Agentic AI workflows and multi-agent AI systems manage complexity by coordinating across tasks, learning from outcomes, and refining their behavior over time. Importantly, they do so in dynamic environments, where conditions change quickly and decisions must be made in real time.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-default is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>The agentic AI market is projected to leap from $5.1 billion in 2024 to $52.6 billion by 2030<sup>1<\/sup>.\u202fThis growing momentum is due to the clear value agentic AI workflows deliver across sectors. <\/em><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-here-are-some-of-the-use-cases-driving-its-adoption-nbsp\">Here are some of the use cases driving its adoption:&nbsp;<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-zodiak-text-link-inverse-color has-zodiak-surface-caribbean-lite-inverse-background-color has-text-color has-background has-link-color wp-elements-864373989a170bae3345f3e4645f53b7 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center has-zodiak-text-inverse-color has-text-color has-link-color wp-elements-639e555e1bed037dfd77b8d43c02aa37\" id=\"h-financial-services\"><center>Financial services<\/center><\/h4>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gather customer documents, perform customer verification, and draft client communication on gaps with Know Your Customer (KYC) agents.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Document analysis, risk assessment, and approval workflows for loan processing with AI- agents.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process claims, validate the claim from internal policy documents, analyze customer history, assess risk, and undertake settlement decision.&nbsp;<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center has-zodiak-text-inverse-color has-text-color has-link-color wp-elements-0730288782be67f142b5d899ac665773\" id=\"h-consumer-products-retail-and-distribution\"><center>Consumer products, retail and distribution<\/center><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Optimize\u202fsupply chains and logistics\u202fby analyzing real-time data, optimizing routes, and predicting bottlenecks to deliver goods efficiently, reduce costs, and enhance customer satisfaction.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Extract and analyze data for lead generation including understanding customer requirement, and potential wallet size.&nbsp;<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-zodiak-text-inverse-color has-text-color has-link-color wp-elements-93f49a8e91d865d2da009fd33147fc1b\" id=\"h-manufacturing-and-automotive\"><center>Manufacturing, and automotive<\/center><\/h4>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list has-zodiak-text-inverse-color has-text-color has-link-color wp-elements-4e185e187aac563d3c81e46edf53ea9d\">\n<li>Optimize production processes by predicting equipment failures, planning maintenance, and reducing the out-of-order machine hours.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list has-zodiak-text-inverse-color has-text-color has-link-color wp-elements-b533cf515cf8c41d7d0521df509dbca2\">\n<li>Provide after-sales customer support, aggregate real-time vehicle performance, and predict potential failures.\u202f&nbsp;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\" id=\"h-technology-media-and-telecommunications\"><center>Technology, media, and telecommunications<\/center><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Employ customer queries automation to manage multiple channels and automate query categorization, knowledge retrieval, sentiment analysis, and customer response generation.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create multi-lingual content, identifying the target language and automating translation.&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\" id=\"h-public-sector\"><center>Public sector<\/center><\/h4>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Streamline government operations to automate tasks like document processing, data analysis and enable data-driven decision-making to optimize resource allocation and public safety.&nbsp;<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\" id=\"h-energy-transition-and-utilities\"><center>Energy transition and utilities<\/center><\/h4>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate customer support by<strong>\u202f<\/strong>deploying AI agents to handle billing inquiries, outage reporting, and service requests.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monitor and control energy usage to reduce costs and meet sustainability goals.&nbsp;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-can-businesses-implement-agentic-ai-nbsp\"><strong>How can businesses implement agentic AI?<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Organizations are eager to design and deploy agentic networks and reap the early benefits, yet are challenged by the complexity of data ecosystems, siloed enterprise systems, governance and scalability concerns, and the required technical overhead to deploy the agentic systems.&nbsp;&nbsp;<\/p>\n\n\n\n<p>To help organizations realize the benefits of agentic workflows, Capgemini has launched a no-code agentic self-service tool for experimenting and scaling multi-agent AI systems and agentic workflows.&nbsp;<\/p>\n\n\n\n<p>Part of a <a href=\"https:\/\/www.capgemini.com\/services\/data-and-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">new generation of AI solutions<\/a>, the agentic self-service tool is a platform that allows non-technical people to create AI agents, execute multi-agent workflows, and leverage the environment to create agent-driven business case.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The agentic self-service tool brings together the power of hybrid human-AI teams to achieve <a href=\"https:\/\/www.capgemini.com\/solutions\/agentic-ai-for-enterprise-by-capgemini\/\" target=\"_blank\" rel=\"noreferrer noopener\">agentic-driven business transformation<\/a> with unprecedented speed and efficiency.&nbsp;<\/p>\n\n\n\n<p>The tool is designed to be simple enough for users to create agents independently.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-building-effective-ai-agents-nbsp\"><strong>Building effective AI agents<\/strong>&nbsp;<\/h3>\n\n\n\n<p>When we talk about an AI agent, we are speaking about a system that is able to perform tasks on your behalf. So, the first step in creating an AI agent is to understand its purpose. Once you have decided on the purpose of the agent, you can define the agent\u2019s role. For instance, in knowledge work, you might want to create a summary agent that can read and summarize documents.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-foundational-models-that-deliver-on-performance-and-cost-nbsp\"><strong>Foundational models that deliver on performance and cost<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Central to an AI agent&#8217;s operation is the foundational model it uses. A foundational model processes and generates human-like text based on the input it receives. It can understand context, interpret complex instructions, answer questions, provide recommendations, and operate flexibly in unpredictable real-world scenarios.&nbsp;<\/p>\n\n\n\n<p>The agentic self-service tool uses a default foundational model optimized for performance and cost. However, the platform provides the flexibility for you to choose alternative models that are more suitable for your use case and better suited to your specific needs.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-equipping-agents-with-necessary-tools-nbsp\"><strong>Equipping agents with necessary tools<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Next, you need to equip the agent with the necessary tools to carry out the tasks that the agent has been designed to fulfil.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The agentic self-service tool hosts both domain-specific tools and generic tools.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Domain tools are specific to use cases. For instance, \u2018resumes screening RAG\u2019 is an off-the-shelf tool for agents to screen resumes and \u2018FinOps RAG connector\u2019 is a ready-to-use tool that creates intuitive visualizations for FinOps costing.&nbsp;<\/p>\n\n\n\n<p>Generic tools provide the ability to perform more generic tasks such as read PDFs, Word files, or CSV [comma-separated values] files, search the web, send emails, scrape web pages, and more.&nbsp;<\/p>\n\n\n\n<p>Depending on the purpose and underlying ecosystem, agents may need to establish a connection with enterprise tools or applications and connect to external API or databases. For example, integrating with customer relationship management (CRM) systems illustrates how an agent can connect to internal databases to access the most relevant and up-to-date information.&nbsp;<\/p>\n\n\n\n<p>To further boost tool interoperability, you can connect with multiple tools hosted on Model Context Protocol (MCP) servers, allowing agents to seamlessly interact with external tools, APIs, and enterprise systems. For example, you can add Mistral\u2019s OCR Tool to your toolkit via an MCP to read complex scanned PDFs.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-orchestrating-agentic-workflows-in-ai-nbsp\">Orchestrating agentic workflows in AI&nbsp;<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.capgemini.com\/insights\/expert-perspectives\/legacy-applications-revived-by-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Once the agent has the required tools<\/a>, you need to define the task it needs to undertake. For example, you might instruct it to act as a tech expert that can simplify complex documents and communicate them clearly to a non-technical audience. This step involves specifying what the agent is supposed to do.&nbsp;<\/p>\n\n\n\n<p>Multi-agent AI systems involve creating several agents, each specializing in one or two tasks. It is important that all of these agents seamlessly collaborate to be able to execute complex workflows.&nbsp;<\/p>\n\n\n\n<p>The agentic self-service tool is built on a robust multi-agent framework that will enable you to design a workflow to orchestrate agent collaboration. For instance, you might have a mailbox agent to handle emails, a scheduler agent for orchestration, and a data-reader agent for summarizing documents. You can create simple workflows where each agent performs a task sequentially or more complex ones with multiple agents working in parallel. You can create an orchestrator agent that manages multiple worker agents, delegating tasks and ensuring everything runs smoothly. Alternatively, you can design workflows where agents collaborate autonomously to complete tasks without predefined sequences.&nbsp;<\/p>\n\n\n\n<p>Once your workflow is set up, you can visualize the workflow on a canvas in the most intuitive user experience before it is tested in a sandbox environment. This provides a picture of how the agents interact and perform their tasks.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Taking the level of autonomy a step further, a plugged-in \u2018Agent Builder\u2019 is available to automatically build your agents and set up your workflows with a simple query in natural language. If you need to optimize your query, the Agent Builder comes with a \u2018Prompt Optimizer\u2019 which makes the overall interaction simple and effective.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-managing-economics-with-embedded-analytics\">Managing economics with embedded analytics<\/h3>\n\n\n\n<p>You can also analyze the performance and cost of running the workflow, including token consumption and resource usage. This helps you determine if the workflow is cost-effective, manage economics and identify any areas for improvement.&nbsp;<\/p>\n\n\n\n<p>The agentic self-service tool is secured with guardrails and data compliance checks. The platform supports enterprise-grade authentication, security set-up, and audit trails, all in line with your enterprise governance standards.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-and-controlling-agentic-workflows\">Creating and controlling agentic workflows<\/h3>\n\n\n\n<p>An agentic self-service tool simplifies the creation and management of multi-agent AI systems and agentic AI workflows. By following simple steps, you can build and refine your own agentic workflows, making it easier to automate and optimize various business processes.&nbsp;<\/p>\n\n\n\n<p>Whether you&#8217;re a tech expert or a non-technical user, an agentic self-service tool provides the flexibility and functionality you need to harness the power of agentic AI.&nbsp;<\/p>\n\n\n\n<p><strong>References<\/strong>: 1. <a href=\"https:\/\/www.marketsandmarkets.com\/Market-Reports\/ai-agents-market-15761548.html\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents market size &amp; trends, growth analysis, forecast [2030]<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our experts<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/co-es\/wp-content\/uploads\/sites\/25\/2025\/11\/Thordur-Arnason-1.jpg\" alt=\"Thordur Arnason\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"abrir en una nueva ventana\" href=\"https:\/\/www.linkedin.com\/in\/thordur\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Thordur Arnason<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Global Gen AI GTM Lead, Capgemini Invent<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"abrir en una nueva ventana\" href=\"https:\/\/www.linkedin.com\/in\/thordur\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">With 25+ years in technology leadership, Thordur builds and develops technology companies through strategic growth and focused innovation. His work centers on strengthening organizations through technology implementation and developing high-performing teams.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-how-we-do-it section section--howwedoit block-howwedoit\"><div class=\"container\"><div><div class=\"content-title\"><h2 data-maxlength=\"72\" class=\"expandable-heading-tag\">FAQs<\/h2><\/div><p><\/p><\/div><div class=\"section-content\">\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">What is the difference between agentic workflows and traditional automation?<\/h3><\/div><div class=\"expander-content\"><p>The difference between agentic workflows and traditional automation is rooted in the rigid, predefined rules of the latter. This results in limited flexibility. On the other hand, agentic workflows make use of AI agents, which have the power to reason, adjust, and collaborate in real time. Traditional systems execute only as directed. Agentic systems can understand different contexts and make logical decisions.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">What are some examples of multi-agent AI systems?<\/h3><\/div><div class=\"expander-content\"><p>Some examples of muti-agent systems include those used in autonomous vehicles, the complex management of flows of traffic, and the gamechanging introduction of human-AI diagnoses in healthcare settings. These systems are part of a new age of collaboration to solve complex problems.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">How do agentic workflows improve decision-making?<\/h3><\/div><div class=\"expander-content\"><p>Agentic workflows improve decision-making by analyzing data, suggesting alternatives, and adapting to changing conditions in real time. The newfound power of reasoning and predictive modeling enables organizations to identify and mitigate risks before they can hinder operations. Moreover, they can help identify optimal outcomes and lead to more informed decisions at a more rapid pace.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Can agentic AI workflows be customized for specific industries?<\/h3><\/div><div class=\"expander-content\"><p>Yes, agentic AI workflows can be optimized for specific industries. They can be tailored with industry-specific knowledge, regional industrial regulations, and the roadmap of individual organizations. Agents can support patient monitoring in unique ways and augment the diagnostics process. Adaptive scheduling and predictive maintenance are invaluable for organizations with specific concerns.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">What are the security considerations for agentic AI systems?<\/h3><\/div><div class=\"expander-content\"><p>The security considerations for agentic AI systems include data integrity and privacy, vulnerability to outside influence, and establishment of robust controls. Bias is also a well-known concern. And as with all new technologies, it is possible some unpredicted behaviors will arise. For the foreseeable future, human oversight will be invaluable.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">What role does human oversight play in agentic workflows?<\/h3><\/div><div class=\"expander-content\"><p>Human oversight plays a vital role in ensuring agentic workflows remain ethical, accurate, and aligned with organizational goals. When systems provide ambiguous results or risky options, human operators can step in and make the necessary evaluation. Human operators can provide additional context that may resolve the issue. Furthermore, human operators can improve compliance with regulations and in scenarios when autonomy might not be useful.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">How do agentic AI systems learn and adapt over time?<\/h3><\/div><div class=\"expander-content\"><p><a href=\"https:\/\/www.capgemini.com\/insights\/research-library\/ai-agents\/\">Agentic AI systems<\/a> learn and adapt over time by making use of feedback loops and positive and negative reinforcement. Another inegral part of the process is continuous data ingestion. These systems adapt by examining outcomes using this data to update models based and refine strategies. Additionally, the rise of multi-agent systems means it is now possible for an agent to collaborate with other agents and benefit from shared learning.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover agentic workflows with Capgemini\u2019s no-code platform\u2014create AI agents, automate processes, and streamline multi-agent orchestration.<\/p>\n","protected":false},"author":290,"featured_media":545188,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[{\"uuid\":\"68d111ca6f3ae\",\"blogId\":\"14\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/be-en\/\",\"postId\":879700,\"postLink\":\"https:\/\/www.capgemini.com\/be-en\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false},{\"uuid\":\"68d111ca71a26\",\"blogId\":\"10\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/au-en\/\",\"postId\":546062,\"postLink\":\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false},{\"uuid\":\"68d111ca74cdd\",\"blogId\":\"44\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/ch-en\/\",\"postId\":552655,\"postLink\":\"https:\/\/www.capgemini.com\/ch-en\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false},{\"uuid\":\"68d111ca786ba\",\"blogId\":\"20\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/se-en\/\",\"postId\":560651,\"postLink\":\"https:\/\/www.capgemini.com\/se-en\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false},{\"uuid\":\"68d111ca7c9dc\",\"blogId\":\"23\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/no-no\/\",\"postId\":861646,\"postLink\":\"https:\/\/www.capgemini.com\/no-no\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false},{\"uuid\":\"68d111ca7fd4b\",\"blogId\":\"7\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/dk-en\/\",\"postId\":868133,\"postLink\":\"https:\/\/www.capgemini.com\/dk-en\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false},{\"uuid\":\"68d111ca820ce\",\"blogId\":\"26\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/fi-en\/\",\"postId\":548334,\"postLink\":\"https:\/\/www.capgemini.com\/fi-en\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}]","cg_seo_canonical_relation":"{\"uuid\":\"7bbc24ad-679e-4bb6-8e6b-c67e98cdeadb\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/co-es\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"postId\":1155196,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false,\"hreflang\":\"\",\"link\":\"\"}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"1be2998c-6b35-4767-bca9-9ec8716eb7c1\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/insights\/expert-perspectives\/customized-multi-agentic-ai-workflows-made-simple\/\",\"postId\":1155196,\"isSaved\":false,\"isCrossLink\":false,\"hasCrossLink\":false,\"hreflang\":\"\",\"link\":\"\",\"isEnabled\":true}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"79","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[],"brand":[79],"service":[],"industry":[],"partners":[],"blog-topic":[502],"content-group":[],"class_list":["post-545187","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","brand-capgemini-invent","blog-topic-gen-ai"],"yoast_head":"<!-- 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