{"id":555037,"date":"2026-10-15T07:14:07","date_gmt":"2026-10-15T07:14:07","guid":{"rendered":"https:\/\/www.capgemini.com\/co-es\/?page_id=555037&#038;preview_id=555037"},"modified":"2026-10-15T07:14:20","modified_gmt":"2026-10-15T07:14:20","slug":"impulsar-utilities-con-nube-inteligente-e-ia","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/co-es\/solutions\/impulsar-utilities-con-nube-inteligente-e-ia\/","title":{"rendered":"Impulsar la transformaci\u00f3n de las empresas de servicios p\u00fablicos mediante la nube inteligente y la IA"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/09\/OAW-Utilities.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:48% 76%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Solutions<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Impulsar la transformaci\u00f3n de las empresas de servicios p\u00fablicos mediante la nube inteligente y la IA<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div class=\"col-12 col-md-2\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?page_id=1247127\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?page_id=1247127\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div><div class=\"article-text article-quote-text\">\n<h2 id=\"h-impulsando-la-empresa-de-servicios-publicos-inteligente-y-resiliente\" class=\"wp-block-heading\">Impulsando la empresa de servicios p\u00fablicos inteligente y resiliente<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Las empresas de servicios p\u00fablicos deben gestionar las prioridades de la transici\u00f3n energ\u00e9tica, el envejecimiento de las infraestructuras, las expectativas de los clientes, los desaf\u00edos relacionados con la fuerza laboral y las obligaciones normativas. Integrar la informaci\u00f3n sobre clientes, personal, activos, finanzas y operaciones resulta cada vez m\u00e1s esencial para una toma de decisiones eficaz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Capgemini y Oracle ayudan a las empresas de servicios p\u00fablicos a modernizar sus operaciones \u2014tanto las orientadas al cliente como las corporativas\u2014, a fortalecer su base digital y a aplicar inteligencia en procesos empresariales cr\u00edticos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-how-we-do-it section section--howwedoit block-howwedoit is-align-center\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-2\"><\/div><div class=\"col-12 col-md-8\"><div class=\"section-content\">\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Servicios de asesoramiento<\/h3><\/div><div class=\"expander-subtitle\"><p class=\"small-description\"><strong>Define la hoja de ruta para una transformaci\u00f3n resiliente y centrada en el cliente en el sector de los servicios p\u00fablicos.<\/strong><\/p><\/div><div class=\"expander-content\"><p>Las empresas de servicios p\u00fablicos deben equilibrar objetivos de sostenibilidad, modernizaci\u00f3n de infraestructuras, obligaciones normativas y expectativas de los clientes. Nuestros servicios de asesoramiento ayudan a las organizaciones a evaluar c\u00f3mo Oracle Cloud Platform (aplicaciones e infraestructura) puede contribuir a la resiliencia operativa, la eficacia de la fuerza laboral, la interacci\u00f3n con los clientes y las iniciativas de modernizaci\u00f3n a largo plazo.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Transformaciones empresariales con capacidad de agencia<\/h3><\/div><div class=\"expander-subtitle\"><p class=\"small-description\"><strong>Conecta la inteligencia empresarial con las operaciones de servicios p\u00fablicos<\/strong><\/p><\/div><div class=\"expander-content\"><p>Capgemini ayuda a las empresas de servicios p\u00fablicos a transformar sus operaciones con clientes, la gesti\u00f3n de la fuerza laboral, las adquisiciones, la cadena de suministro, las finanzas, la planificaci\u00f3n y la gesti\u00f3n de programas de capital, mediante su experiencia en el sector, la automatizaci\u00f3n inteligente y las aplicaciones empresariales. Oracle Fusion Applications constituye el n\u00facleo digital, mientras que las funcionalidades de Oracle Utilities Suite respaldan los procesos operativos y de atenci\u00f3n al cliente espec\u00edficos de este sector.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Modernizaciones en Oracle Cloud<\/h3><\/div><div class=\"expander-subtitle\"><p class=\"small-description\"><strong>Modernizar las plataformas de servicios p\u00fablicos para un futuro impulsado por datos e IA<\/strong><\/p><\/div><div class=\"expander-content\"><p>Las empresas de servicios p\u00fablicos suelen depender de entornos heredados altamente personalizados que sustentan la facturaci\u00f3n, las operaciones con clientes, la gesti\u00f3n del personal y procesos que requieren un uso intensivo de activos. Capgemini ayuda a modernizar estas cargas de trabajo utilizando Oracle Cloud Infrastructure como una plataforma de modernizaci\u00f3n segura y escalable.<br><br>Nuestro enfoque de modernizaci\u00f3n ayuda a reducir la deuda t\u00e9cnica, mejorar la interoperabilidad, fortalecer la resiliencia operativa y establecer una base para los datos, la IA y la futura innovaci\u00f3n en el sector de los servicios p\u00fablicos.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Desarrollo y gesti\u00f3n de aplicaciones con capacidades de agencia (ADM)<\/h3><\/div><div class=\"expander-subtitle\"><p class=\"small-description\"><strong>Corre m\u00e1s r\u00e1pido. Construye de forma m\u00e1s inteligente. Transforma m\u00e1s profundamente.<\/strong><\/p><\/div><div class=\"expander-content\"><p>Los entornos tecnol\u00f3gicos de las empresas de servicios p\u00fablicos deben evolucionar de forma continua, manteniendo al mismo tiempo la fiabilidad, la seguridad, el cumplimiento normativo y el servicio al cliente. Los servicios \u00abAgentic ADM\u00bb de Capgemini ayudan a estas empresas a mejorar y modernizar sus aplicaciones cr\u00edticas, protegiendo a la vez la continuidad de sus operaciones.<br><\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<ul class=\"wp-block-list\">\n<li><strong>Opera con mayor rapidez<\/strong>: las cargas de trabajo heredadas y las aplicaciones cr\u00edticas para el negocio en el sector de servicios p\u00fablicos pueden lograr una mejor escalabilidad, agilidad y rendimiento operativo en Oracle Cloud Infrastructure (OCI).<\/li>\n\n\n\n<li><strong>Desarrolla de forma m\u00e1s inteligente<\/strong>: la cartera de servicios nativos de la nube de Oracle ayuda a las empresas de servicios p\u00fablicos a mejorar sus plataformas operativas existentes y a crear experiencias de nueva generaci\u00f3n para sus clientes, su fuerza laboral y sus operaciones.<\/li>\n\n\n\n<li><strong>Transforma a mayor profundidad<\/strong>: Oracle ofrece continuamente nuevas capacidades en \u00e1reas como inteligencia artificial, anal\u00edtica, automatizaci\u00f3n, cumplimiento normativo y seguridad. Capgemini ayuda a las empresas de servicios p\u00fablicos a adoptar y poner en marcha estas innovaciones para favorecer la resiliencia, la modernizaci\u00f3n y la mejora continua.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/section>\n\n\n\n\t\t<section\n\t\t\tclass=\"section section--lifeatcap-learning section--event-slider-careerInvent\">\n\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class='career-invent-header'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"slider slider-fader f12b4f74-da25-4627-b7d4-2272f7bc1d46\">\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"slider-list \">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"slide active \">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"slide-bg-wrapper wp-block-cg-blocks-career-invent \">\n\t\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"68\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Oracle AI World 2026\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tOracle AI World 2026\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"26 \u2013 28 de octubre de 2026 | Las Vegas, Nevada\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t26 \u2013 28 de octubre de 2026 | Las Vegas, Nevada\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\"> <a class=\"more2\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"24\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\taria-label=\"Leer m\u00e1s sobre Oracle AI World 2026\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Opens in new window\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\thref=\"\/co-es\/news\/events\/oracle-ai-world\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tLeer m\u00e1s\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper escaper-right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/09\/2880x1800.jpg?w=1200&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/09\/2880x1800.jpg?w=1200&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\" 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