Market Settlement and Transfer Solution Powers Competition for Retail Electricity in Australia

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Capgemini helps NEMMCO to administer and manage domestic electricity to almost eight million customers.

“ The timeframe was ambitious and despite a significant scope increase in the middle of the project, Capgemini was able to bring in the project on time and budget. NEMMCO could not have picked a better partner. ”NEMMCO spokesperson

The Situation

With the introduction of Full Retail Competition in the Australian National Electricity Market (NEM) and the deregulated market expanding from 18,000 to a potential 7.7 million customers, NEMMCO’s existing systems and processes were insufficient. The number of paper-based services would have placed a prohibitive cost on retailers and customers attempting to switch once Full Retail Competition commenced.

The Solution

A project was launched to develop a Market Settlement and Transfer Solution (MSATS). After a rigorous selection process, NEMMCO entrusted Capgemini as its partner.

The project needed to be fully configurable, not only to support changes in business rules, but to allow each state to retain flexibility.

The Result

Capgemini designed and built a highly-configurable system MSATS. The project was delivered on-time, connecting 1,000 users in 100 separate organisations and involving an initial 4.7 million domestic customers. MSATS supports disparate rule-based requirements of multiple state-based jurisdictions.

The Meter Data Management (MDM) component provides NEMMCO with scalability requirements that the market will require over the lifetime of the solution.


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