{"id":554521,"date":"2025-11-17T09:26:15","date_gmt":"2025-11-17T09:26:15","guid":{"rendered":"https:\/\/www.capgemini.com\/ch-en\/?post_type=research-and-insight&#038;p=554521"},"modified":"2026-01-27T06:39:42","modified_gmt":"2026-01-27T06:39:42","slug":"a-conversation-with-mike-crisafulli","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/ch-en\/insights\/research-library\/a-conversation-with-mike-crisafulli\/","title":{"rendered":"When IT meets AI: A conversation with Mike Crisafulli"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Innovation<\/span><\/div><\/div><div class=\"brandInfo\"><div class=\"brandLogo\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\"\/><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute.svg\" alt=\"capgemini-research-institute\" class=\"light\"\/><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">A conversation with Mike Crisafulli<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/11\/CFT-10_Mike-Crisafulli.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download the interview<\/span><span class=\"type\">2 MB pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1142578\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1142578\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\" id=\"h-when-it-meets-ai\">When IT meets AI<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-mike-crisafulli-senior-vice-president-and-chief-information-officer-connectivity-amp-platforms-at-comcast\">Mike Crisafulli, Senior Vice President and Chief Information Officer, Connectivity &amp; Platforms at Comcast<\/h4>\n\n\n\n<p>Mike Crisafulli is Senior Vice President and Chief Information Officer, Connectivity &amp; Platforms at Comcast, where he leads the design and operation of the company\u2019s digital core to deliver seamless connectivity and exceptional experiences for customers and employees. This entails leading large-scale <a href=\"https:\/\/www.capgemini.com\/ch-en\/news\/press-releases\/aj-vaccines-chooses-capgemini-to-enable-its-digital-transformation\/\">digital transformation<\/a> of web, mobile, and desktop products and platforms. Before his current role, Mike served as Senior Vice President of Residential Services and SVP of Product and Platform Services Development at Comcast, where he oversaw strategic planning and delivery of systems impacting the entire customer lifecycle. Mike holds a bachelor\u2019s degree in Information Systems from George Mason University and an MBA from the University of North Carolina at Chapel Hill. Outside of work, he is a dedicated community volunteer, serving as an emergency medical technician and firefighter for over 25 years.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image alignright size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Mike-Crisafulli-1.jpg\" alt=\"\" class=\"wp-image-1165294\" style=\"width:400px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-has-the-role-of-it-at-comcast-changed-and-which-business-drivers-have-pushed-that-transformation\">How has the role of IT at Comcast changed, and which business drivers have pushed that transformation?<\/h4>\n\n\n\n<p>The big tech moves \u2013 starting with <a href=\"https:\/\/www.capgemini.com\/ch-en\/services\/cloud\/\">cloud<\/a> and microservices, and now AI \u2013 have all been about helping us go faster and be more efficient in delivering capabilities across all our lines of business. IT has become primarily an enabler of speed and efficiency.<\/p>\n\n\n\n<p>At the same time, business pressures have increased dramatically. The advent of 5G and fixed wireless broadband created new competitors in connectivity. We operate now in a hyper-competitive environment, where we must do more with less. For IT, that translates into a relentless drive for efficiency, agility, and quality. There\u2019s constant pressure to launch new products faster and continuously improve the <a href=\"https:\/\/www.capgemini.com\/ch-en\/industries\/energy-and-utilities\/utilities\/customer-experience-in-energy-retail\/\">customer experience<\/a> [CX], while optimizing existing operations.<\/p>\n\n\n\n<p>Our technology function has evolved from back-office support arm to critical strategic partner. We adopt modern tech not for its own sake, but to support business requirements, whether that\u2019s launching new streaming experiences or improving broadband reliability. Major external changes (such as wireless broadband competition and streaming) have pushed agility and efficiency in IT, aligned tightly with business strategy.<\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Our technology function has evolved from back-office support arm to critical strategic partner.<a id=\"_msocom_1\"><\/a><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/09\/Generative-AI-in-organizations-2025-web-banner.jpg?w=960\" alt=\"Generative AI in organizations 2025 web banner\" class=\"wp-image-1154835\" style=\"width:200px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-which-new-technologies-or-capabilities-will-matter-most-to-you-and-to-comcast-in-the-next-two-years\">Which new technologies or capabilities will matter most to you and to Comcast in the next two years?<\/h4>\n\n\n\n<p>Without a doubt, AI \u2013 especially generative and agentic AI \u2013 is front and center. The pace of change in AI over the last year has been astounding.&nbsp; Over the next 24 months, I see these AI capabilities making the biggest impact, both in the products and services we deliver to customers, and in how we operate internally.<\/p>\n\n\n\n<p>We\u2019re exploring AI to enhance user experiences and automate more complex functions (network optimization, personalized content recommendations, and so on). But where I\u2019m most excited is applying AI internally to our software engineering and IT operations. There is enormous potential to reduce complexity in our legacy systems, automate routine tasks, and even generate code or test cases using AI. We have other priorities, such as evolving our cloud infrastructure and bolstering <a href=\"https:\/\/www.capgemini.com\/ch-en\/services\/cybersecurity\/\">cybersecurity<\/a>, but AI is the new frontier.<\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/08\/Customer-experience-in-automotive-2024_Banner_2880X1800.jpg?w=960\" alt=\"\" class=\"wp-image-1065095\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The pace of change in AI over the last year has been astounding.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-0cea6551f2eae8066e3e8535905ac097\" id=\"h-staying-ahead-of-the-curve\">Staying ahead of the curve<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-do-you-keep-up-with-the-rapid-pace-of-technological-development\">How do you keep up with the rapid pace of technological development?<\/h4>\n\n\n\n<p>Personally, I try to absorb information continuously. For example, I listen to tech podcasts that focus on emerging trends. More importantly, we have a large organization full of curious, passionate people, and a lot of knowledge flows in through them.<\/p>\n\n\n\n<p><br>We\u2019ve built mechanisms into our operating model to foster continuous learning and innovation and create a grassroots organic flow of knowledge. For instance, we run an internal event called \u201cKnowledgefest,\u201d a dedicated day of learning, where employees present to thousands of their peers about cool innovations or lessons learned across a variety of technical tracks. We also have a longstanding tradition of hosting \u201cLab Week\u201d \u2013 essentially a hackathon week \u2013 a few times a year, where employees can experiment with new ideas or technologies.<\/p>\n\n\n\n<p><br>Before Lab Week kicks off, employees start to submit ideas, and teams form around the most promising ones. We also offer up challenges connected to broad strategic priorities (say, CX improvements, entertainment or network innovation). During the hackathon, teams work intensively on their projects, and at the end we hold a science-fair-style demo day. We identify the best projects, which are then developed, potentially into production. Some of our most impactful new solutions have come out of Lab Week. And it\u2019s not limited to traditional IT folk. We often have cross-functional participation from business units, which brings in diverse perspectives \u2013 and gives employees an opportunity to network and connect with colleagues from other teams.<\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-95f5f1ba8ce816a5d3a59dd9015e11fe\" id=\"h-ai-and-the-future-of-software-engineering\">AI and the future of software engineering<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-where-are-you-seeing-the-biggest-impact-and-greatest-operational-value-of-the-application-of-ai-and-gen-ai\">Where are you seeing the biggest impact and greatest operational value of the application of AI and Gen AI?<\/h4>\n\n\n\n<p>The biggest AI-driven transformation is in software engineering and IT. We recently used Gen AI to reimagine a core domain of our work: the software development lifecycle. This arose from my team\u2019s own experimentation. Over the past few months, we built out a new Gen AI-powered developer workflow, essentially a Gen AI-based SDLC [software development lifecycle]. About 700 of our engineers use this AI-augmented development workflow in their day-to-day work, and it has fundamentally changed how they operate. They\u2019re now interacting with AI tools that can generate code snippets, create test cases, draft user stories from plain English requirements, perform impact analysis, and so on. This toolset accelerates the upfront phases of development, from initial requirements to a ready-to-code solution design. Ultimately, we will roll it out to many software engineers across the organization.<\/p>\n\n\n\n<p>There are definitely AI pilots in other parts of Comcast but many of those are still at proof-of-concept or small-scale trials. We also have a couple of major customer-facing AI initiatives in the pipeline. But the forefront of <a href=\"https:\/\/www.capgemini.com\/ch-en\/insights\/expert-perspectives\/from-pilots-to-production-overcoming-challenges-to-generative-ai-adoption-across-the-software-engineering-lifecycle\/\">AI adoption<\/a> today is really in improving our internal software development processes: developer productivity and output quality.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>About 700 of our engineers use this AI-augmented development workflow in their day-to-day work.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/11\/Boost-Efficiency-Reliability-in-Automotive.jpg?w=960\" alt=\"\" class=\"wp-image-971379\" style=\"width:230px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-if-we-project-forward-to-the-year-2030-say-how-much-of-it-work-will-be-ai-driven-versus-human-driven\">If we project forward \u2013 to the year 2030, say \u2013 how much of IT work will be AI-driven versus human\u2011driven?<\/h4>\n\n\n\n<p>I\u2019m pretty bullish. Based on what we\u2019ve seen just in the last six to 12 months, I think in five years we could see on the order of 80% of software development tasks being automated or AI-generated in some way.<\/p>\n\n\n\n<p>We don\u2019t have end-to-end automation but there\u2019s already a lot of human-assisted automation happening in generating code, testing, deployment.<\/p>\n\n\n\n<p>Developers today spend a considerable part of their time coding, and the rest on requirements, design, test cases, impact analysis, user story generation. So, when we started automating the upfront parts, it&#8217;s already had a huge impact &#8211; and when you add in the rest of the lifecycle, like automated testing and auto-deployment, it\u2019s hard to imagine less than 80% of it being AI-driven within five years.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>I think in five years we could see on the order of 80% of software development tasks being automated or AI-generated in some way.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=960\" alt=\"AI and Gen AI in business operations\" class=\"wp-image-1136927\" style=\"width:230px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Mike-Crisafulli-2.jpg?w=683\" alt=\"\" class=\"wp-image-1165295\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\" id=\"h-with-ai-coming-into-play-how-do-you-ensure-your-teams-remain-innovative-and-that-the-it-business-partnership-thrives\">With AI coming into play, how do you ensure your teams remain innovative and that the IT\u2013business partnership thrives?<\/h4>\n\n\n\n<p>At Comcast, IT doesn\u2019t operate in a vacuum. I\u2019ve always pushed for a tight partnership with our business stakeholders. With the emergence of Gen AI, that partnership is becoming critical. To develop AI use cases and scale them, you need deep integration of technical and business expertise.<\/p>\n\n\n\n<p>That said, we\u2019re still learning which are the best models of collaboration in an AI-driven context. One thing we learned from our internal AI rollout is that change management is huge. Rolling out AI-powered tools is the easy part \u2013 we\u2019ve needed to put a lot more energy and focus into change management and helping teams adapt to new ways of working.<\/p>\n\n\n\n<p>Introducing AI isn\u2019t just a technical exercise. It changes how people do their jobs. Now, if I extend that lesson to the broader business, the change management challenge is even bigger.<\/p>\n\n\n\n<p>For our most strategic AI initiatives, we\u2019ve started creating cross-functional \u201cAI pods.\u201d In these AI pods, product owners, business analysts, and engineers are all part of one agile team. It\u2019s like forming a mini startup within the company, focusing on a specific business problem and using AI as an accelerator. We\u2019re piloting it on a couple of high-priority projects. But, already, it\u2019s promising. We have business stakeholders working with developers, and even using the AI tools together to define a solution. This brings a shared understanding and much faster iteration. That real-time collaboration is powerful.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Different areas across Comcast have different maturity in product ownership. Historically, some platforms didn\u2019t even have formal product owners on the business side. In our customer-facing digital experiences, we have UX designers and business leads deeply involved, whereas some back-end systems were more IT-driven. So, we will need to vary our approach to rolling out this new integrated model. But broadly, I see AI acting as a catalyst for closer IT\u2013business integration. To get the most out of these AI tools, we have to rethink roles and break down silos that have existed for decades.<\/p>\n\n\n\n<p>We need to educate our business partners about what AI can and cannot do, so they can ideate with us. In some companies, I\u2019ve even heard of product managers or business analysts using AI themselves to better communicate their ideas and test its feasibility. That blurring of lines is interesting and can be positive. The more tech-fluency on the business side, the better. It means everyone speaks the same language, at least to some&nbsp;extent.<\/p>\n\n\n\n<p>I believe this \u201cone team\u201d approach will yield a whole new level of partnership. To succeed, AI relies on tech and business working in concert. Culturally, we are fostering curiosity, continuous learning, and listening closely to the business on what will move the needle for them. It\u2019s an exciting evolution in how we work together.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>I see AI acting as a catalyst for closer IT\u2013business integration.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/GENAI-banner-accelerator.jpeg?w=960\" alt=\"\" class=\"wp-image-1123295\" style=\"width:230px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-2d18bb3967e93f7c5280fd9d6a42ae8e\" id=\"h-balancing-speed-of-progress-and-avoidance-of-technical-debt\">Balancing speed of progress and avoidance of technical debt<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-do-you-balance-delivering-new-features-quickly-with-the-need-to-manage-technical-debt-and-maintain-stable-platforms\">How do you balance delivering new features quickly with the need to manage technical debt and maintain stable platforms?<\/h4>\n\n\n\n<p>This is a classic dilemma for any large IT organization. The advent of AI cuts both ways here. On one hand, AI will let us deploy new features faster. But, if we\u2019re not careful, that could exacerbate technical debt, because we might spin up new services rapidly without the usual constraints, potentially increasing the complexity of our estate. For example, we don\u2019t want to launch 100 new microservices powered by AI and forget to retire the 50 old ones they were meant to replace.<\/p>\n\n\n\n<p>On the other hand, I see a huge opportunity to use AI to tackle technical debt. Imagine AI tools that can analyze legacy codebases and propose simplifications or even automatically refactor code into more modern languages\/frameworks. Or AI-assisted testing that makes it easier and safer to decommission old systems. So, I\u2019m optimistic that we can apply the same AI power to \u201ccleaning up\u201d as we do to building new things. In the best case, AI helps us simultaneously accelerate feature delivery and the retirement of obsolete stuff.<\/p>\n\n\n\n<p>It still comes down to discipline and prioritization. We need to bake platform simplification into our roadmap, even as we speed up features. The goal is a balanced approach: using AI both to accelerate and simplify. But it requires conscious effort: governance to ensure we\u2019re decommissioning as fast as we\u2019re adding, and maybe even dedicating some AI capacity to hunting down inefficiencies in our architecture.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/06\/Sustainability-automotive.jpeg?w=960\" alt=\"\" class=\"wp-image-920867\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p> I\u2019m optimistic that we can apply the same AI power to \u201ccleaning up\u201d as we do to building new things.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\" id=\"h-how-do-you-prevent-teams-from-being-overwhelmed-by-the-pace-of-change\">How do you prevent teams from being overwhelmed by the pace of change?<\/h4>\n\n\n\n<p>It does feel like the tech is moving faster than many teams can absorb, on the business side as well as the IT side.<\/p>\n\n\n\n<p>We don\u2019t want teams so paralyzed by new options that they stop experimenting. We give them an open environment to try out new tools and ideas (within reason), so they stay engaged with the latest technology. That\u2019s the whole idea behind Lab Weeks: create safe spaces to play with what\u2019s new. But there\u2019s always a focus on business outcomes. We have to prioritize the problems we\u2019re trying to solve.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Mike-Crisafulli-4.jpg?w=960\" alt=\"\" class=\"wp-image-1165300\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>This ties into the classic build-vs-buy and portfolio management discussions. In the past, you might buy a technology solution and expect it to serve you for two to three years. Now, something new might emerge in six months that upends that assumption. So, we have to stay nimble. We\u2019re trying to keep a hybrid approach in our tech stack, rather than locking ourselves into one vendor or architecture, which might be outdated in a year. We modularize where we can, so if a better component comes along, we can swap it in. And we re-evaluate our portfolio priorities every quarter, or even more frequently.<\/p>\n\n\n\n<p>In practice, it becomes a cycle: keep experimenting, while delivering incremental value. We want to be aware of what\u2019s around the corner, without that distracting us from what\u2019s possible today. There\u2019s so much we can do with the tools at hand, even if they\u2019re not perfect or the very latest, that can give us 80% of the benefit we\u2019re looking for. Let\u2019s deliver something tangible, get value, and then we can iterate when the next improvement comes. It\u2019s a balance of staying adaptable without losing focus on execution.<\/p>\n\n\n\n<p>We also put great emphasis on an adaptive mindset. You hear clich\u00e9s like, \u201cToday is the slowest rate of change you\u2019ll experience going forward.\u201d Well, it\u2019s true. We have to internalize that. For example, I tell my leaders: we might spend four months implementing a solution and then a new technology makes part of it obsolete. And that\u2019s okay. We delivered value for those four months, and now we adapt again. The old mindset of \u201cset a three-year plan and stick to it\u201d doesn\u2019t fully work in this environment. Instead, we plan in smaller chunks, deliver in smaller increments, and be ready to pivot when needed.<\/p>\n\n\n\n<p>This is a big cultural shift, especially in a large enterprise like ours that traditionally valued predictability and long-term roadmaps. We\u2019re retraining ourselves to think more like, \u201cWhat value can we deliver in the next month or quarter with what we know now?\u201d and then iterate. It\u2019s an agile mentality taken to the next level due to the extreme pace of change. We still have an overall strategy, but we\u2019re fluid in how we get there.<\/p>\n\n\n\n<p>In short, to prevent overwhelm, we narrow focus to what matters (business value) and cultivate an adaptive culture. Encourage the team to try new things, but also to accept that not every new thing will stick. Celebrate quick wins and learning, not just big, long-term projects. The goal is that our people don\u2019t fear the change but see it as exciting \u2013 as long as we\u2019re delivering outcomes along the way.<a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Data-and-AI-mastery-in-government.jpg?w=960\" alt=\"Abstract digital artwork with pixelated blue and green wave-like patterns creating a sense of movement and depth.\" class=\"wp-image-1126751\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We want to be aware of what\u2019s around the corner, without that distracting us from what\u2019s possible today.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-will-automation-and-ai-change-your-approach-to-it-governance-and-oversight\">How will automation and AI change your approach to IT governance and oversight?<\/h4>\n\n\n\n<p>I think AI is going to reshape governance significantly. A lot of governance today is about policy enforcement, approvals, auditing what people do \u2013 tasks that could be automated. If we apply generative and <a href=\"https:\/\/www.capgemini.com\/ch-en\/insights\/expert-perspectives\/agentic-ai-a-powerful-new-partner-for-your-software-engineering-teams\/\">agentic AI<\/a> to these areas, we can imagine things like automated policy definition and real-time compliance monitoring. I see governance shifting to be much more about strategic oversight of the AI, rather than humans doing all the checking. For example, you might have AI agents that handle certain approvals or keep audit trails. Our job is to audit the auditor. We\u2019ll need robust traceability of exactly what the AI did, what decisions it made, and why.<\/p>\n\n\n\n<p>We\u2019re working on an orchestration layer for AI agents. Think of it as a management framework for AI \u201cemployees.\u201d In many respects, we\u2019re going to treat those agents as we would human team members. That means assigning roles, monitoring performance, setting up controls and logs for everything they do. So, as AI takes over routine governance tasks, humans will focus on meta-governance: designing the policies, reviewing exceptions, and guiding the AI. It\u2019s a shift from doing the work to overseeing the work. And because AI can give more visibility into processes than we\u2019ve ever had (through logs, analytics, etc.), we might actually get more transparency and accuracy.<\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>As AI takes over routine governance tasks, humans will focus on meta-governance: designing the policies, reviewing exceptions, and guiding the AI.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/08\/acceralte-software_OTA-updates.jpeg?w=960\" alt=\"\" class=\"wp-image-1149586\" style=\"width:230px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-what-is-your-biggest-takeaway-from-this-transformation-journey\">What is your biggest takeaway from this transformation journey?<\/h4>\n\n\n\n<p>We\u2019re all learning. We\u2019re at various stages across domains. I\u2019m sticking to this: change the way we work. Don\u2019t just automate something that\u2019s already broken. Prepare your workforce for change and being adaptive and keep your eye on outcomes.<\/p>\n\n\n\n<p>Much of it is change management. Much of it is new tech, governance, and privacy. For our consumers, our ways of thinking need to change as much as the tech.<\/p>\n\n\n\n<p>That\u2019s the key. Otherwise, we\u2019re just \u201cAI-ing\u201d what exists today \u2013 maybe faster, maybe more efficient but if we don\u2019t have the talent to reimagine what\u2019s possible, especially for our products and consumers, it\u2019s all for nothing. That\u2019s why we\u2019re focused on talent alignment, change management, and adaptability as much as the tech.<\/p>\n\n\n\n<p>Reimagine, don\u2019t just replicate. Invest in your people and change management, and stay laser-focused on the outcomes you want. It\u2019s a daunting, but truly exciting time. I\u2019m confident that, by keeping those principles in mind, we\u2019ll navigate whatever the future holds.<\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Reimagine, don\u2019t just replicate.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/Drone-and-AI-image.png?w=960\" alt=\"\" class=\"wp-image-1131994\" style=\"width:230px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-cg-blocks-profile-card undefined profile-card section profile-card-slider\"><section class=\"profile-card section profile-card-slider\"><div class=\"container profileCardContainer\"><div class=\"profile-box\"><div class=\"row\"><div class=\"col-md-6 col-lg-3\"><div class=\"box\"><div class=\"box-author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Mike-Crisafulli-1.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Mike-Crisafulli-1.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Mike-Crisafulli-1.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><\/div><\/div><div class=\"col-md-6 col-lg-9 right-side-box\"><div class=\"row right-box\"><div class=\"col-lg-4 profile\"><h3 class=\"profile-title\">Mike Crisafulli<\/h3><p class=\"box-position\">Senior Vice President and Chief Information Officer, Connectivity &amp; Platforms at Comcast<\/p><ul class=\"social-nav social-nav-icons\"><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-call-to-action undefined is-style-cg-secondary-3 call-to-action-block\"><div class=\"container\"><div class=\"call-to-action-block-content-wrapper has-description\"><div class=\"text-wrapper has-description\"><h3 class=\"title\" data-maxlength=\"144\">Stay informed<\/h3><p class=\"description\" data-maxlength=\"210\">Subscribe to have the latest reports from the Capgemini Research Institute delivered direct to your inbox.<\/p><\/div><div class=\"button-wrapper has-description\"><a class=\"cta-btn action-valid\" data-bs-toggle=\"modal\" data-bs-target=\"#CTA8a45928e_bb7f_4615_b632_ab7f778bf353\" data-maxlength=\"24\" tabindex=\"0\" href=\"#\"> Subscribe <\/a><\/div><div class=\"modal cta-frontend-modal-wrapper\" 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form-control empty\"\n\t\t\tid=\"_mf_507476_5137_1377201713\"\n\t\t\tname=\"_mf_507476_5137\"\n\t\t\trequired\t\t>\n\t\t\t<option value=\"\">Select a value<\/option>\n\t\t\t\t\t\t\t<option value=\"Assistant\/secretary\">Assistant\/secretary<\/option>\n\t\t\t\t\t\t\t<option value=\"CDO\/CMO\">CDO\/CMO<\/option>\n\t\t\t\t\t\t\t<option value=\"CEO\">CEO<\/option>\n\t\t\t\t\t\t\t<option value=\"CFO\">CFO<\/option>\n\t\t\t\t\t\t\t<option value=\"Chairman\/Board of Directors\">Chairman\/Board of Directors<\/option>\n\t\t\t\t\t\t\t<option value=\"CIO\/CTO\">CIO\/CTO<\/option>\n\t\t\t\t\t\t\t<option value=\"Consultant\/Senior Consultant\">Consultant\/Senior Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"Director\/Principle Consultant\">Director\/Principle Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"EVP\">EVP<\/option>\n\t\t\t\t\t\t\t<option value=\"Manager\">Manager<\/option>\n\t\t\t\t\t\t\t<option value=\"Operational\">Operational<\/option>\n\t\t\t\t\t\t\t<option value=\"Other CXO\">Other CXO<\/option>\n\t\t\t\t\t\t\t<option value=\"Purchaser\">Purchaser<\/option>\n\t\t\t\t\t\t\t<option value=\"Senior Manager\/Managing Consultant\">Senior Manager\/Managing Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"SVP\">SVP<\/option>\n\t\t\t\t\t\t\t<option value=\"Vice President\">Vice President<\/option>\n\t\t\t\t\t<\/select>\n\n\t\t<label for=\"_mf_507476_5137_1377201713\" class=\"form-label\">Position\/Level <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\" role=\"alert\">Position\/Level is not valid.<\/div><\/div>\n\t\t<div class=\"mf_field mf_field--multiselect floating mf-required\"\n\t\t\tdata-validate=\"multiselect\">\n\n\t\t\t<label class=\"floating__label\" for=\"_mf_507476_9416_1254023445\">\n\t\t\t\tInterests \t\t\t<\/label>\n\n\t\t\t<select multiple=\"true\" id=\"_mf_507476_9416_1254023445\" class=\"mf_field__input js-with-select2 empty\"\n\t\t\t\tname=\"_mf_507476_9416[]\" required>\n\t\t\t\t<option value=\"all\">All<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sustainability \">Sustainability <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Innovation\">Innovation<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Talent and People\">Talent and People<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Intelligent Industry\">Intelligent Industry<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Customer first\">Customer first<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Enterprise management\">Enterprise management<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Data &amp; AI\">Data &amp; AI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cloud\">Cloud<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cybersecurity\">Cybersecurity<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lifesciences and Healthcare\">Lifesciences and Healthcare<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Financial services\">Financial services<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Public Services\">Public Services<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Automotive\">Automotive<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Energy &amp; utilities\">Energy &amp; utilities<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"CPRD\">CPRD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"TMT\">TMT<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Manufacturing\">Manufacturing<\/option>\n\t\t\t\t\t\t\t<\/select>\n\n\t\t\t<div class=\"invalid-feedback-frm\" role=\"alert\">Interests is not valid.<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"mf_field mf_field--country mf_field--select floating form-country-select-parent mf-required\">\n\n\t\t\t<label for=\"_mf_507476_6270_819538727\" class=\"floating__label form-country-select-label\" data-content=\"Country\">\n\t\t\t\t<span class=\"floating-label-content\">Country<\/span>\n\t\t\t<\/label>\n\n\t\t\t<div class=\"select-wrap\">\n<i class=\"icon icon-zodiak-chevron-down\"><\/i>\n\t\t\t\t<select id=\"_mf_507476_6270_819538727\" class=\"mf_field__input empty mf-country-selectbox form_country_select\" name=\"_mf_507476_6270\" data-validate=\"select\" required>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"\"  selected='selected'>Country<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AF\" >Afghanistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AX\" >Aland Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AL\" >Albania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DZ\" >Algeria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AS\" >American Samoa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AD\" >Andorra<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AO\" >Angola<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AI\" >Anguilla<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AQ\" >Antarctica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AG\" >Antigua And Barbuda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AR\" >Argentina<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AM\" >Armenia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AW\" >Aruba<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AU\" >Australia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AT\" >Austria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AZ\" >Azerbaijan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BS\" >Bahamas<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BH\" >Bahrain<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BD\" >Bangladesh<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BB\" >Barbados<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BY\" >Belarus<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BE\" >Belgium<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BZ\" >Belize<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BJ\" >Benin<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BM\" >Bermuda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BT\" >Bhutan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BO\" >Bolivia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BA\" >Bosnia And Herzegovina<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BW\" >Botswana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BV\" >Bouvet Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BR\" >Brazil<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IO\" >British Indian Ocean Territory<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BN\" >Brunei Darussalam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BG\" >Bulgaria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BF\" >Burkina Faso<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BI\" >Burundi<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KH\" >Cambodia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CM\" >Cameroon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CA\" >Canada<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CV\" >Cape Verde<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KY\" >Cayman Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CF\" >Central African Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TD\" >Chad<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CL\" >Chile<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CN\" >China<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CX\" >Christmas Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CC\" >Cocos (Keeling) Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CO\" >Colombia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KM\" >Comoros<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CG\" >Congo<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CD\" >Congo, Democratic Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CK\" >Cook Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CR\" >Costa Rica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CI\" >Cote D&#039;Ivoire<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HR\" >Croatia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CU\" >Cuba<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CY\" >Cyprus<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CZ\" >Czech Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DK\" >Denmark<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DJ\" >Djibouti<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DM\" >Dominica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DO\" >Dominican Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EC\" >Ecuador<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EG\" >Egypt<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SV\" >El Salvador<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GQ\" >Equatorial Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ER\" >Eritrea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EE\" >Estonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ET\" >Ethiopia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FK\" >Falkland Islands (Malvinas)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FO\" >Faroe Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FJ\" >Fiji<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FI\" >Finland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FR\" >France<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GF\" >French Guiana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PF\" >French Polynesia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TF\" >French Southern Territories<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GA\" >Gabon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GM\" >Gambia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GE\" >Georgia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DE\" >Germany<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GH\" >Ghana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GI\" >Gibraltar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GR\" >Greece<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GL\" >Greenland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GD\" >Grenada<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GP\" >Guadeloupe<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GU\" >Guam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GT\" >Guatemala<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GG\" >Guernsey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GN\" >Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GW\" >Guinea-Bissau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GY\" >Guyana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HT\" >Haiti<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HM\" >Heard Island &amp; Mcdonald Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VA\" >Holy See (Vatican City State)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HN\" >Honduras<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HK\" >Hong Kong<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HU\" >Hungary<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IS\" >Iceland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IN\" >India<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ID\" >Indonesia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IR\" >Iran, Islamic Republic Of<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IQ\" >Iraq<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IE\" >Ireland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IM\" >Isle Of Man<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IL\" >Israel<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IT\" >Italy<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JM\" >Jamaica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JP\" >Japan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JE\" >Jersey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JO\" >Jordan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KZ\" >Kazakhstan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KE\" >Kenya<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KI\" >Kiribati<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KR\" >Korea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KW\" >Kuwait<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KG\" >Kyrgyzstan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LA\" >Lao People&#039;s Democratic Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LV\" >Latvia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LB\" >Lebanon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LS\" >Lesotho<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LR\" >Liberia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LY\" >Libyan Arab Jamahiriya<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LI\" >Liechtenstein<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LT\" >Lithuania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LU\" >Luxembourg<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MO\" >Macao<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MK\" >Macedonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MG\" >Madagascar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MW\" >Malawi<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MY\" >Malaysia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MV\" >Maldives<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ML\" >Mali<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MT\" >Malta<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MH\" >Marshall Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MQ\" >Martinique<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MR\" >Mauritania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MU\" >Mauritius<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"YT\" >Mayotte<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MX\" >Mexico<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FM\" >Micronesia, Federated States Of<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MD\" >Moldova<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MC\" >Monaco<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MN\" >Mongolia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ME\" >Montenegro<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MS\" >Montserrat<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MA\" >Morocco<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MZ\" >Mozambique<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MM\" >Myanmar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NA\" >Namibia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NR\" >Nauru<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NP\" >Nepal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NL\" >Netherlands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AN\" >Netherlands Antilles<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NC\" >New Caledonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NZ\" >New Zealand<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NI\" >Nicaragua<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NE\" >Niger<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NG\" >Nigeria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NU\" >Niue<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NF\" >Norfolk Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MP\" >Northern Mariana Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NO\" >Norway<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"OM\" >Oman<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PK\" >Pakistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PW\" >Palau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PS\" >Palestinian Territory, Occupied<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PA\" >Panama<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PG\" >Papua New Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PY\" >Paraguay<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PE\" >Peru<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PH\" >Philippines<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PN\" >Pitcairn<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PL\" >Poland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PT\" >Portugal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PR\" >Puerto Rico<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"QA\" >Qatar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RE\" >Reunion<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RO\" >Romania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RU\" >Russian Federation<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RW\" >Rwanda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BL\" >Saint Barthelemy<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SH\" >Saint Helena<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KN\" >Saint Kitts And Nevis<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LC\" >Saint Lucia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MF\" >Saint Martin<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PM\" >Saint Pierre And Miquelon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VC\" >Saint Vincent And Grenadines<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"WS\" >Samoa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SM\" >San Marino<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ST\" >Sao Tome And Principe<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SA\" >Saudi Arabia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SN\" >Senegal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RS\" >Serbia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SC\" >Seychelles<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SL\" >Sierra Leone<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SG\" >Singapore<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SK\" >Slovakia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SI\" >Slovenia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SB\" >Solomon Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SO\" >Somalia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ZA\" >South Africa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GS\" >South Georgia And Sandwich Isl.<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ES\" >Spain<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LK\" >Sri Lanka<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SD\" >Sudan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SR\" >Suriname<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SJ\" >Svalbard And Jan Mayen<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SZ\" >Swaziland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SE\" >Sweden<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CH\" >Switzerland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SY\" >Syrian Arab Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TW\" >Taiwan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TJ\" >Tajikistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TZ\" >Tanzania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TH\" >Thailand<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TL\" >Timor-Leste<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TG\" >Togo<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TK\" >Tokelau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TO\" >Tonga<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TT\" >Trinidad And Tobago<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TN\" >Tunisia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TR\" >Turkey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TM\" >Turkmenistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TC\" >Turks And Caicos Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TV\" >Tuvalu<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UG\" >Uganda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UA\" >Ukraine<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AE\" >United Arab Emirates<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GB\" >United Kingdom<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"US\" >United States<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UM\" >United States Outlying Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UY\" >Uruguay<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UZ\" >Uzbekistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VU\" >Vanuatu<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VE\" >Venezuela<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VN\" >Viet Nam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VG\" >Virgin Islands, British<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VI\" >Virgin Islands, U.S.<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"WF\" >Wallis And Futuna<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EH\" >Western Sahara<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"YE\" >Yemen<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ZM\" >Zambia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ZW\" >Zimbabwe<\/option>\n\t\t\t\t\t\t\t\t\t<\/select>\n\n\t\t\t\t<div class=\"invalid-feedback-frm\" role=\"alert\">Country is not valid.<\/div>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<script type=\"text\/javascript\">\n            jQuery(document).ready(function($) {\n                $('.mf_form__form').each(function() {\n   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It showcases diverse perspectives from best-in-class global brands, leading public figures, academics and influencers on a chosen theme. We feature a wide variety of content, including interviews, articles by guest contributors, and insights from some of the Institute\u2019s reports. Within such wealth and diversity of these global industry leaders\u2019 opinions, there is something for everyone. We warmly invite you to explore.<\/p><div class=\"box-bottom\"><a aria-label=\"Read more about Our flagship publication\" class=\"more2\" data-maxlength=\"24\" href=\"\/ch-en\/insights\/research-institute\/conversations-for-tomorrow\/\" target=\"\" rel=\"noopener noreferrer\" title=\"\">See all editions<\/a><\/div><\/div><div class=\"col-lg-5 col-md-12 box-img-wrapper\"><a href=\"\/ch-en\/insights\/research-institute\/conversations-for-tomorrow\/\" aria-label=\"See all editions about Our flagship publication\" tabindex=\"-1\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=1000&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=556&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=556&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg\" class=\"box-img\" alt=\"Generative AI driving transformations within businesses\" style=\"object-fit:cover;object-position:33% 26%\" loading=\"lazy\"\/><\/picture><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>When IT meets 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