In Japan, for historic and cultural reasons, the commitment to quality in most aspects of life is instinctive. In business, and especially in production industries such as manufacturing and high-tech, it’s hardly seen as an individual factor – it’s too intrinsic a part of everything to be regarded as anything separate.
In particular, Japan has had more focus on quality than on cost and time. We see this reflected in responses to the first question in this year’s survey. Download your copy of the Japan pull out of the World Quality Report 2019-20 to learn more about the quality engineering trends shaping up in the region.