Growth in the Machine

Publish date:

How financial services can move intelligent automation from a cost play to a growth strategy

Financial services firms around the world are using automation on transform their operating models as they target process efficiency and reduced operational costs. The economics of this efficiency play are compelling: a 10–25% increase in cost savings, potentially reaching 30–50% with cognitive automation.

But, in a challenging and highly competitive environment, financial services firms are seeking additional ways to unlock further value beyond just the efficiency play. We found that 45% of financial services organizations believe that internet giants, such as Google, Facebook, or Amazon, will be their main competitors in the next five years. This is one factor that explains why we are seeing a gradual shift in focus to intelligent automation as companies target increased revenue growth and customer satisfaction.

 

 

Subscribe to receive an advance copy of new reports from the Capgemini Research Institute

Report_Automation in FS

File size: 3.27 MB File type: PDF

Infographic_Automation in...

File size: 766.91 KB File type: PDF

Related Resources

Finding a new balance in the automotive industry

The automotive sector’s already dizzying pace of change is accelerating. This report gives...

Driving sustainability through mobility

Tune in to our podcast for an inside look at the car sharing industry, from the leaders of...

Get The Future You Want

A new brand promise that captures the spirit of Capgemini