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The far-reaching economic impacts of the 2020 coronavirus will extend long into next year and...
COVID-19 may be the opportunity to create a more resilient and flexible design.
Market disruption is happening so quickly, it is nearly impossible to keep up. The times of...
The challenge businesses face when competing for a consumer’s emotional connection is often...
Containerization has become a major buzzword in cloud computing. Cloud expert, Vladimir...
Though research proves that the repercussions of bad CX are a great motivator to gain...
Three considerations for organizations to scale intelligent automation efforts through human...
The primary disconnect is that customer engagement transformation is still seen as an...
For decades, the energy and utilities sector operated almost exclusively on the principles of...
We all know that providing an engaging and seamless customer experience is vital.
Shifting gears between trading partners is constantly required, as your suppliers, buyers and...
What is the mantra for a successful digital organization? Read this blog to learn more.