Today, manufacturers are under more pressure than ever to respond to evolving market demand by rapidly developing increasingly sophisticated equipment and machinery. Every new product release or revision needs to be accompanied by useful, clear documentation – a complex process in itself.
Technical documents are delivered along with the product at no extra charge and can account for 3–6% of the total product development costs. Technical publications management thus becomes strategic, and producing high-quality and user-friendly publications within a short lead time is a prerequisite for maintaining customer satisfaction.