Trainee Associate - Facilities Associate


With more than 180,000 people in over
40 countries, Capgemini is a global leader in consulting, technology and
outsourcing services. The Group reported 2015 global revenues of EUR 11.9
billion. Together with its clients, Capgemini creates and delivers business,
technology and digital solutions that fit their needs, enabling them to achieve
innovation and competitiveness. A deeply multicultural organization, Capgemini
has developed its own way of working, the Collaborative Business Experience™,
and draws on Rightshore®, its worldwide delivery model.

Learn more about us

Rightshore® is a trademark belonging to

Capgemini is an Equal Opportunity
Employer encouraging diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, national origin,
gender identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other characteristic protected
by law.

This is a general description of the
Duties, Responsibilities and Qualifications required for this position.
Physical, mental, sensory or environmental demands may be referenced in an
attempt to communicate the manner in which this position traditionally is
performed. Whenever necessary to provide individuals with disabilities an equal
employment opportunity, Capgemini will consider reasonable accommodations that
might involve varying job requirements and/or changing the way this job is
performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more
information on your rights as an Applicant:

skills and responsibilities:

Reports to: Facilities Site Coordinator

Title/Rank: Trainee Associate,

Facility Administrative Support
Team (FAST)

Location: Pensacola 3 sites: 411 N.Baylen;
890 E Heinberg; 8771 Ely Road

Hours: Monday to Friday; 7.00 am to 2.00 pm


maintenance personnel will be responsible facilities maintenance like
electrical; HVAC; plumbing; building repairs, stocking & ordering of
supplies etc. for various development center within Pensacola.



routine maintenance and repairs as needed, including minor plumbing,
electrical, painting and replacing light bulbs, etc;Do daily
routine walk through of buildings for any maintenance issues that may need
attention.Do daily
routine walkthrough of server/IT room to check the HVAC and UPS.Manage
facility maintenance requests from employee through USC ticketing system and
ensure completion within defined Service Level Agreement (SLA)Accompany and
supervise all vendors/contractors during facility equipment preventive
maintenance.Stock all
station with copy paper each day, to make sure that no printer ever runs out.Periodic
changing of ink or toner cartridges on all printers and copiers.Stock all
break rooms with coffee, sugar, creamer, hot chocolate and tea, as needed.Maintain
inventory records for all assets, and stock.Work with
other maintenance team members on ordering supplies weekly, and keeping records
as to all ordered supplies.Check parking
lots and entrances, break area for trash, blow off leaves, etc;Perform
assigned in-house maintenance projects with agreed periodical reporting.Receive all
stock orders when they come in, and inboard with Guard.Check to make
sure shred bins are not over filled. Check recycle bins in break rooms daily, emptyInspect mail
room vans weekly, report and schedule any needed maintenance.Periodic
changing of water filters in break rooms.Be available
for emergencies during off-business hours. The emergencies could be like power
outages to the any of the facility; break down of critical facility equipment’s
(HVAC; UPS; electrical; generator etc); security alarm calls. Historically such
need arises on an average of 10-12 per year.


Should have
minimum 2-3 years of maintenance experience in office / operation center with
sufficient basic knowledge on electrical; HVAC & building repairs.Demonstrates
good judgment dealing with difficult people, emergency situations.Strong
attention to detailRespectable
communication skills Ability to
work in a fast paced environment Ability to
maintain confidentiality Attention to
detail and ability to multi-task Demonstrates
a positive attitude and willingness to assist othersAbility to
prioritize assignments and manage competing prioritiesDemonstrates
tact and diplomacy in servicing our internal clients and visitors. Team player
with positive attitude

Capgemini and
its affiliates are Equal Employment Opportunity employers.

Please send
your resume to:

8 Behavioral


ideas clearly and shares information effectively both orally and in
writing. Actively works with internal
clients, external clients and colleagues to improve the responsiveness and
effectiveness of communications

listens to colleagues, may recognize and provide constructive feedback on
issues to be pursuedClearly
articulates and presents information (verbal, written); is responsive to issues
and is active in identifying solutionsEngages in
effective, relevant and direct communications with colleagues and clients at
all levelsCoaches
colleagues in active listening and other effective communication skillsAdjusts
communication style to the needs of the audienceReviews
written communications developed by colleagues for clarity and effectivenessInforms/updates
clients on types of services (functional competencies) that the individual can
provideContinuous ImprovementContinuously strives to improve
existing work methods and implement new strategies to accomplish company,
client and/or individual goals.
Understands and is open to change initiatives which impact work
processes and procedures, recognizing the positive impact change can generate
on client service and company performanceActively
participates in change initiatives; helps others understand and work toward
necessary work process changesCoaches
colleagues in the adherence to established quality standards and proceduresDetermines
when work process change is needed to improve performance/effectiveness of
self, clients, and peersProactively
seeks new resources to improve efficiency and increase quality of own work and
that of client and peersStreamlines
and implements processes and new methods or usage of existing tools to
accomplish tasks and produce resultsCore Value OrientationMeets new challenges and changes
with an open and optimistic response, takes initiative by anticipating client
requirements and completes assignments without request or direction; understands
and demonstrates Capgemini’s valuesProactively
solicits developmental feedback on own performance; seeks to expand
capabilities beyond current level by pursuing appropriate developmental
opportunities.Role models
how to foster an environment that promotes and supports company expectations on
respecting diversity; expertly communicates these values in interactions with
clients and colleaguesDisplays
enthusiasm and high energy; is committed to accomplishing work objectives;
contributes to positive morale in the officeConfronts
situations in a positive manner and seeks common ground with colleagues in
order to overcome barriersRecognizes
when changing circumstances or conditions require personal change and adapts
accordinglyService OrientationUnderstands and anticipates client
needs; delivers service that meets expectations, concerns and priorities;
demonstrates a positive attitude and willingness to helpUnderstands
needs and resolves issues/obstacles necessary to deliver service that meets or
exceeds the client's needsUnderstands
the importance of client service and demonstrates quality client service
behaviorsDevelops and
maintains relationships with clients (and other service providers) to provide
the most efficient, cost effective, value added serviceProactively
works with client to align ones competencies and skill set to meet the needs of
the clientImplements
company-developed work processes that support clients needsDevelops ways
to provide improved service to clients within context of own job, work team
and/or clientsOffice/Company KnowledgeUnderstands company
structure/business (e.g. sector, service lines, professions), including client
serving work processes and Capgemini resources, as well as how and when to
access themApplies
knowledge of Capgemini's business, internal/external clients, products and
services to own workUtilizes a
network of key external and internal resources and contacts to answer
questions, resolve issues, and provide office servicesKeeps abreast
of changes in organizational structure and office procedures; shares information with colleagues on
policies and procedures as applicable, internal resources, etcPerforms
industry researchTechnology ExpertiseUses and applies the technology
required of the position, including proficiency in various software packages,
Capgemini proprietary systems, software and office equipmentApplies
intermediate to advanced knowledge of standard software applications; remains
current with new features through formal or on-the-job trainingTroubleshoots
routine problems with software and office equipment and communicates specific
problems to others to have them resolvedTransfers
knowledge of office equipment to colleagues as required to increase their
and/or develops new uses of applications to increase the
efficiency/effectiveness of work and add value to outputLearns
applications specific to position (e.g. EYRIS, AMS, PeopleSoft, MS Project)Demonstrates
ability to identify and leverage other technical resourcesTeam OrientationDevelops and maintains
relationships across Capgemini and/or outside organizations (clients, vendors)
to collaborate effectively with others, facilitate work, and accomplish
seeks to assist others to meet client needs and accomplish common goalsMaintains and
expands on collaborative relationships to develop effective solutionsDisplays
sensitivity to viewpoints and feelings of othersPrioritizes
group needs over individual preferencesPromotes an
environment and culture within Capgemini that promotes effective teamwork and
identifies opportunities for colleagues to team with othersResults OrientationTakes accountability for achieving
results and maintaining control over situations to achieve successful outcomes
and accomplish tasksFollows
through on commitments and takes responsibility for resultsEffectively
prioritizes assignments and manages multiple competing prioritiesAnticipates
new assignments and overcomes potential barriers, manages client expectationsUses time
appropriately; identifies the quickest and most effective way to accomplish
tasks leading to high-quality resultsLeverages
other resources to complete tasks/projects


outstanding interpersonal and communication skills, dependability, enthusiasm,
ability to team with other staff members, proactive, detail and deadline
oriented who works well under pressure and business maturity. Self-starter with strong organizational and
customer service skills who can work independently and handle multiple
assignments. Must project a courteous
and patient image in person and over the telephone. Exercises considerable tact, discretion and
integrity to effectively interface with personnel at all levels internally and
externally, including information of a highly confidential and/or sensitive
nature. Possesses pleasant speaking voice and professional appearance. High proficiency on the PC with solid working
knowledge of Windows, Word, Excel and Lotus Notes. Must have excellent prior attendance and
punctuality record. High school diploma
or equivalent required. Available to work overtime as needed.