Technical Specialist - Network - VOIP


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40 countries, Capgemini is a global leader in consulting, technology and
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has developed its own way of working, the Collaborative Business Experience™,
and draws on Rightshore®, its worldwide delivery model.

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Capgemini is an Equal Opportunity
Employer encouraging diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, national origin,
gender identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other characteristic protected
by law.

This is a general description of the
Duties, Responsibilities and Qualifications required for this position.
Physical, mental, sensory or environmental demands may be referenced in an
attempt to communicate the manner in which this position traditionally is
performed. Whenever necessary to provide individuals with disabilities an equal
employment opportunity, Capgemini will consider reasonable accommodations that
might involve varying job requirements and/or changing the way this job is
performed, provided that such accommodations do not pose an undue hardship.

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Work Location : St Louis, MO

Network Load Balancing, Switches, WLANThe primary
role of this position to manage Cisco Voice infrastructure Good
knowledge on Cisco Call manager Knowledge of
Cisco Voice Gateways, SIP/H.323/MGCP Good
Knowledge about User administration in Cisco VoIP Practical and
hands-on understanding of configuration of VoIP networks. Understanding
and experience of Unified Communications solutions Good
understanding of remote infrastructure management and ticketing tools used
(Service Now, Remedy etc)

Significant exposure/familiarity with the following
platforms: Cisco UCCX Cisco Call Manager Cisco Unity Connection Cisco IP Phones
and Unified Clients Cisco voice Gateways, CUBE Cisco Modules T1 PRI, E1 PRI,
FXS, FXO, E&M, BRI, etc. Signaling Protocols MGCP, H323, Skinny, SIP Good
understanding of TCP/IP and associated protocols. Understanding of QoS,
Ethernet and VLAN's