Technical Architect - SNOW


With more than 180,000 people in over
40 countries, Capgemini is a global leader in consulting, technology and
outsourcing services. The Group reported 2015 global revenues of EUR 11.9
billion. Together with its clients, Capgemini creates and delivers business,
technology and digital solutions that fit their needs, enabling them to achieve
innovation and competitiveness. A deeply multicultural organization, Capgemini
has developed its own way of working, the Collaborative Business Experience™,
and draws on Rightshore®, its worldwide delivery model.

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Rightshore® is a trademark belonging to

Capgemini is an Equal Opportunity
Employer encouraging diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, national origin,
gender identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other characteristic protected
by law.

This is a general description of the
Duties, Responsibilities and Qualifications required for this position.
Physical, mental, sensory or environmental demands may be referenced in an
attempt to communicate the manner in which this position traditionally is
performed. Whenever necessary to provide individuals with disabilities an equal
employment opportunity, Capgemini will consider reasonable accommodations that
might involve varying job requirements and/or changing the way this job is
performed, provided that such accommodations do not pose an undue hardship.

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Work Location: Schenectady, NY


Overall 7-8
years of broad IT experience working within a large enterprise on
implementation initiatives Minimum 6
years of experience in configuring ServiceNow which involves various modules,
3rd party integrations and building custom applications Strong
technical knowledge of all ServiceNow modules Good hands on
knowledge and experience of JavaScript, XML and XSL stylesheets, web services,
Angular JS ServiceNow
Certifications and ITIL certification is preferred Ability and
willingness to learn new tools Functional
knowledge and implementation experience of IT Service Management (ITSM)
frameworks Very good
verbal and written English communication skills Effective
time management, team handling, onsite-offshore model work experience and
organizational skills


overall architecture for ITSM implementation using ServiceNow Develop
solutions in ServiceNow, prepare estimates and work on presales activities like
proposal preparation, capability presentation, Proof of Concept Understand
functional, technical, and business requirements and then turn those
requirements into a successful implementation. Work on
ServiceNow configuration activities, review team member work based on best
practices Develop
professional documents for Requirement Analysis, Test cases, User guides and
others as per project requirements Onsite
Project Management Coordinate with
offshore leads for deliverables Support for
various organization initiative including quality and compliance Support for
new business development and help in RFPs