Systems Engineer - Network


With more than 180,000 people in over
40 countries, Capgemini is a global leader in consulting, technology and
outsourcing services. The Group reported 2015 global revenues of EUR 11.9
billion. Together with its clients, Capgemini creates and delivers business,
technology and digital solutions that fit their needs, enabling them to achieve
innovation and competitiveness. A deeply multicultural organization, Capgemini
has developed its own way of working, the Collaborative Business Experience™,
and draws on Rightshore®, its worldwide delivery model.

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Capgemini is an Equal Opportunity
Employer encouraging diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, national origin,
gender identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other characteristic protected
by law.

This is a general description of the
Duties, Responsibilities and Qualifications required for this position.
Physical, mental, sensory or environmental demands may be referenced in an
attempt to communicate the manner in which this position traditionally is
performed. Whenever necessary to provide individuals with disabilities an equal
employment opportunity, Capgemini will consider reasonable accommodations that
might involve varying job requirements and/or changing the way this job is
performed, provided that such accommodations do not pose an undue hardship.

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Location: Salt Lake City, Utah

This position requires the candidate must have 2+ years of
experience in troubleshooting, support, and management of a complex network and
voice infrastructure. The candidate must have good verbal and written
communication skills. RESPONSIBILITIES

Coordinate with other technology teams globally to resolve network
issues impacting business Raise incident notifications and work on restoration of services Maintain accurate records of incidents, changes, and production
documentation Closely work with the Engineering and Implementation teams Knowledge of networking technologies, topologies, and protocols
(TCP/IP, BGP, OSPF, MPLS, SNMP, VRRP, HSRP, and carrier circuits) Understanding of internetworking design and implementation of
networks (access-control lists, policy routing, firewalls, peering, and
DNS/DHCP) Knowledge of switching technologies (VLANs, trunking, and STP) Knowledge of Cisco Call Manager, Call Center, Voice Recording
(Cybertech, Verint), Audio Conferencing (Avaya), Unity Voice mail systems, Trader
Voice platforms (IPC, BT, Unigy, ISR/Hoots) is preferred Prior experience maintaining high service levels in an high
availability environment Basic analytical, problem-solving, and decision-making skills Highly self-motivated and ability to work independently in a
global team environment