Project Lead

About Capgemini

With more
than 180,000 people in over 40 countries, Capgemini is a global leader in
consulting, technology and outsourcing services. The Group reported 2015 global
revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and
delivers business, technology and digital solutions that fit their needs,
enabling them to achieve innovation and competitiveness. A deeply multicultural
organization, Capgemini has developed its own way of working, the Collaborative
Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Learn more
about us at www.capgemini.com.                                                                                           

Rightshore®
is a trademark belonging to Capgemini
 

     
Capgemini
America Inc is an Equal Opportunity Employer encouraging diversity in the
workplace. All qualified applicants will receive consideration for employment
without regard to race, national origin, gender identity/expression, age,
religion, disability, sexual orientation, genetics, veteran status, marital
status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities
and Qualifications required for this position. Physical, mental, sensory or
environmental demands may be referenced in an attempt to communicate the manner
in which this position traditionally is performed. Whenever necessary to
provide individuals with disabilities an equal employment opportunity,
Capgemini will consider reasonable accommodations that might involve varying
job requirements and/or changing the way this job is performed, provided that
such accommodations do not pose an undue hardship.

 

Position:
Tealeaf Analyst.

Location:
Chicago, IL.

 

 

Job responsibilities:

 

•             Provide
end to end tealeaf infrastructure support.

•             Proactively
find opportunities by analyzing session activities, customer feedback to
provide meaningful insights for executive reporting.

•             Generate
value by workings with clients to identify key events and segments for tealeaf
reporting.

•             Monitoring
and analyzing session data to understand customer behavior and identify site
issues that are adversely impacting conversion.

•             Creating
alerts, scorecards, reports, and dashboards to support growing business needs.

•             Train
end users on tealeaf.

•             Experience
in Site catalyst, Dynatrace tools is a plus Strong problem solving and
analytical skills, proactive and go-getter.

•             Good
experience working in an e-commerce environment and required 2 yrs in
performing Tealeaf implementation.

 

 

Skills required:

·         Writing
masking rules.

·         Writing
replay rules.

·         Consulting/writing
events.

·         Consulting/writing/creating
reports/heatmaps.

·         Tealeaf
Replay Rule Writer.