Program Director - Infrastructure Management

About Capgemini:With more than 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.Learn more about us at www.capgemini.com.Rightshore® is a trademark belonging to Capgemini.We are looking for a passionate and self-motivated professional with a good understanding of the Infrastructure domain and business transformation. You will be responsible for managing a large program for one of our clients.Your responsibilities will be but not limited to• drive transformation projects to closure• work within budgets to fulfill transformation objectives• Interface with external partners, application stakeholders to deliver results per milestones• Negotiate with external vendors as well as work with Capgemini procurement teams for acquisition of products and services• Assist in project initiation, project scope, project planning, project budgeting, project control, and project quality control of projects of low to medium level of complexity and risk• Ensure regular client connects and address client concerns on time and upto client satisfaction• Attend project meetings and assist with determination of Information Technologies (IT) project requirements for compute/storage/networking/security etc.• Assist in identifying IT tasks, resources and aligning dates with those resources• Clearly defines and communicates responsibilities and effort of business and IS project resources to these resources and their management• Ensure all relevant IT areas are represented at the project meetings• Track the IT progress of projects and data entry into tracking tool• Track IT budgets and expenditures• Effectively and accurately communicate relevant project information to the client and project team• Ensure clients’ needs are met in a timely and cost effective manner• Ensure all required project close out documents are obtained• Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others• Keep the Project Manager (PM) and others informed about project status and issues • Manages project activities in adherence to the standards at all client sites• Performs other duties as assigned• Should be well verse in client managementThe applicant will have• Minimum 12 years of experience in the IT industry• Managed large sized engagements providing end-to-end infrastructure services covering all towers viz. Datacenter, network, helpdesk, storage & backup, DBA, Compute• Experience of driving transformation projects related to datacenter consolidation, network optimization, migration to cloud etc.• Experience of managing complex transitions including rebadging• Excellent communication skills with ability to handle CXO level stakeholders• Excellent negotiation skills• Experience of handling commercial aspects of an engagement including contract negotiations• Experience of handling multiple vendor contracts for service delivery• Ability to deliver services and adherence to SLAs through onsite-offshore delivery modelGood to have• experience of managing hostile transitions• ability to generate additional revenue through business developmentCapgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law