Manager - Projects - IT Operations

About
Capgemini

With more than 180,000 people in over 40 countries,
Capgemini is a global leader in consulting, technology and outsourcing
services. The Group reported 2015 global revenues of EUR 11.9 billion. Together
with its clients, Capgemini creates and delivers business, technology and
digital solutions that fit their needs, enabling them to achieve innovation and
competitiveness. A deeply multicultural organization, Capgemini has developed
its own way of working, the Collaborative Business Experience™, and draws on Rightshore®,
its worldwide delivery model.

Learn more about us at www.capgemini.com.

Rightshoreis
a trademark belonging to Capgemini

Capgemini is an Equal Opportunity
Employer encouraging diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, national origin,
gender identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other characteristic protected
by law.

This
is a general description of the Duties, Responsibilities and Qualifications
required for this position. Physical, mental, sensory or environmental demands
may be referenced in an attempt to communicate the manner in which this
position traditionally is performed. Whenever necessary to provide individuals
with disabilities an equal employment opportunity, Capgemini will consider
reasonable accommodations that might involve varying job requirements and/or
changing the way this job is performed, provided that such accommodations do
not pose an undue hardship.

Responsibilities:

As part of the Capgemini Technology Services Group, this
person will be responsible for the full systems lifecycle from requirements
gathering through implementation of data analysis solutions. This person will
work closely with our clients and must demonstrate professional knowledge to
ensure that the work products and deliverables are of the highest caliber to ensure
client satisfaction. This person will also apply subject matter expertise to
identify, develop, and implement techniques to improve engagement productivity,
increase efficiencies, mitigate risks, resolve issues, and optimize cost
savings and efficiencies for each client.

Click the following link for more information on your rights
as an Applicant:http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Work Location: Vineland, NJ

Role: Manager, Traffic Applications -
Sales, Traffic & Research Systems (Media)

Job Description:

Looking
for a detail oriented Manager, Traffic Applications, to assist in the
support, evolution and management of Technology Service offerings. The
successful candidate will manage multiple applications across their Sales,
Traffic, and Research System’ portfolio with a focus on Traffic. He/she will be
part of a team that bridges the gap between the business users, vendors,
technology partners and internal IT teams. Core competencies include technical
and application support, managing customer relationships, problem solving,
release management, vendor management and strong analytical skills

Responsibilities:

Manage production issues or requests,
prioritize, work with vendors to triage, resolve, and ultimate schedule
resolution, following defined SOPs for change management.Oversee Release Management tasks,
working with vendor and business users to plan, test and deploy releasesPartner with business to define scope
and priorities for new projects and ongoing maintenance; drive and understand key business objectives to support
analysis and solution definitionServe as a key liaison between business
stakeholders, business users, technology teams and vendorPrepare and oversee disaster recovery
documentation, testing and exercises. Support all areas of SDLC including
quality assurance testing, user acceptance testing, training, etc.Drive operational improvement
opportunities; Maintain audit documentation and comply with all internal and
external audit requirements for user access and change management

Required Skills & Experience:

BS Degree in computer science or
similar, or equivalent experienceMinimum 5 years of demonstrated
experience in customer technical supportSkilled in relationship building and
expectation managementSkilled at communicating with users at
different levels(executives, technical, vendors, IT teams etc.)Ability to set priorities and
objectives, then plan, organize, and manage the project team in order to meet
time/schedule constraintsGood time management, meeting planning
and facilitation skillsGood verbal and written communication
skillsGood in Word, Excel, and PowerPoint,
Visio a plusGood knowledge of Media, preferably
with Sales, Traffic and Research perspective is desiredthe
applicant should have a valid visa to work in US