Manager - IMS - AppSupport

Work Location: Woodbridge, NJ

Desired skills and responsibilities:

8+ years of experience in monitoring tools, analytics
Expert in Splunk
Good knowledge of below tools
CA Wily, HTTPWATCH, IBM OMEGAMON
Platinum Detector, LoadRunner, DB2,
Tivoli Performance Manager

Understanding of High-level mapping of Application, business services and Infrastructure
Assess and analyze the reporting and monitoring mechanisms for applications across technologies
Provide recommendations and implementation plan – Tools & Process
Good knowledge of ITIL process and indepth knowledge of availability and capacity
Consolidate Monitoring Reports from various tools into a single consolidated view
Identify Thresholds of High, Medium and Low to arrive at Optimal Threshold Levels for Monitoring of DB, Server, backups, Application
Work closely with all stakeholders for Performance/Capacity management in cases of any degradation in production environment
Experience in Concept like event correlation and aggression
Integration of monitoring tool with ITSM tools like SNOW, Remedy.