Business Analyst

About
Capgemini

With
more than 180,000 people in over 40 countries, Capgemini is a global leader in
consulting, technology and outsourcing services. The Group reported 2015 global
revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and
delivers business, technology and digital solutions that fit their needs,
enabling them to achieve innovation and competitiveness. A deeply multicultural
organization, Capgemini has developed its own way of working, the Collaborative
Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Learn
more about us at www.capgemini.com.

Rightshore®
is a trademark belonging to Capgemini.

Capgemini
is an Equal Opportunity Employer encouraging diversity in the workplace. All
qualified applicants will receive consideration for employment without regard
to race, national origin, gender identity/expression, age, religion,
disability, sexual orientation, genetics, veteran status, marital status or any
other characteristic protected by law.

This
is a general description of the Duties, Responsibilities and Qualifications
required for this position. Physical, mental, sensory or environmental demands
may be referenced in an attempt to communicate the manner in which this
position traditionally is performed. Whenever necessary to provide individuals
with disabilities an equal employment opportunity, Capgemini will consider
reasonable accommodations that might involve varying job requirements and/or
changing the way this job is performed, provided that such accommodations do
not pose an undue hardship.

Click
the following link for more information on your rights as an
Applicant:http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

JOB
DESCRIPTION

JOB
TITLE

Mainframe
Operations Manager

GRADE

Level
8

LADDER

Information
Technology

EXEMPT/
NON EXEMPT

Exempt

POSITION
SUMMARY

Responsible
for the day to day mainframe operations at CHCS, providing end to end business
support, having to interact with Service Providers, and other CHCS IT
departments to assure all production needs are satisfied accurately and in a
timely manner.

KEY
RESPONSIBILITIES

ESSENTIAL
DUTIES AND RESPONSIBILITIES include the following:

Other
duties may be assigned.

Improve
processing efficiency to reduce cost of processingCoordinate
Users’ processing needsAdvice
Users with alternative optionsLiaise
with the vendor and conduct Disaster Recovery tests

SUPERVISORY
RESPONSIBILITIES

Manages
subordinates and responsible for planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees; addressing
complaints and resolving problems.

WORK
ENVIRONMENT The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. Travel is
required up to 25-40% of the time.

Has
direct responsibility for compliance with the Sarbanes-Oxley Act in matters of
financial and operational controls, and disclosure requirements as mandated by
the act. This includes strict adherence
to the company’s Business Conduct Statement and Code of Ethics. The emphasis will be on compliance with
financial procedures and protocol, internal controls, and maintaining the
highest level of workplace behavior.

JOB
REQUIREMENTS

QUALIFICATIONS

10-15
years of related experience

People
skillsGood
listenerCustomer
and Quality OrientedTechnical
knowledge of processing environment

PHYSICAL
DEMANDS The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

KNOWLEDGE,
SKILLS AND ABILITIES

EDUCATION
and/or EXPERIENCE

Bachelor's
degree (B. S.) from four-year college or university, Computer Science or
similar degree preferred. 10 to 15 years
related experience and/or training; or equivalent combination of education and
experience.

LANGUAGE
SKILLS

Ability
to read, analyze, and interpret common scientific and technical journals,
financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers,
regulatory agencies, or members of the business community. Ability to write speeches and articles for
publication that conform to prescribed style and format. Ability to effectively present information to
top management, public groups, and/or boards of directors.

MATHEMATICAL
SKILLS

Ability
to apply advanced mathematical concepts such as exponents, logarithms,
quadratic equations, and permutations.
Ability to apply mathematical operations to such tasks as frequency
distribution, determination of test reliability and validity, analysis of
variance, correlation techniques, sampling theory, and factor analysis.

REASONING
ABILITY

Ability
to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in
mathematical or diagram form and deal with several abstract and concrete
variables.

CERTIFICATES,
LICENSES, REGISTRATIONS

LOMA
and HIAA Certifications desirable. FLMI designation a plus.

ADDITIONAL
INFORMATION

COMPETENCIES

Functional

Technical
Knowledge, Domain/ Functional Knowledge, Problem Solving and Analytical
Ability, Follow Up, Governance, Vendor Liaison

Leadership

Customer
Leadership, People Leadership,

COMPETENCIES

Functional

Technical
Knowledge, Domain/ Functional Knowledge, Problem Solving and Analytical
Ability, Follow Up, Governance, Vendor Liaison

Leadership

Customer
Leadership, People Leadership,

KEY
WORDS

n/a