Associate - Desktop Support / Service Desk Support / Network Support/ Helpdesk Support

About
Capgemini

With more than 180,000 people in over
40 countries, Capgemini is a global leader in consulting, technology and
outsourcing services. The Group reported 2015 global revenues of EUR 11.9
billion. Together with its clients, Capgemini creates and delivers business,
technology and digital solutions that fit their needs, enabling them to achieve
innovation and competitiveness. A deeply multicultural organization, Capgemini
has developed its own way of working, the Collaborative Business Experience™,
and draws on Rightshore®, its worldwide delivery model.

Learn more about us atwww.capgemini.com.

Rightshore® is a trademark belonging to
Capgemini.

Capgemini is an Equal Opportunity
Employer encouraging diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, national origin,
gender identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other characteristic protected
by law.

This is a general description of the
Duties, Responsibilities and Qualifications required for this position.
Physical, mental, sensory or environmental demands may be referenced in an
attempt to communicate the manner in which this position traditionally is
performed. Whenever necessary to provide individuals with disabilities an equal
employment opportunity, Capgemini will consider reasonable accommodations that
might involve varying job requirements and/or changing the way this job is
performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more
information on your rights as an Applicant:http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Work
Location: Sarasota, FL

Job
Description

Job
Title: Desktop Support / Service Desk Support / Network Support/ Helpdesk
Support

Job
Location: Sarasota, FL

Duration:
Full time

Skills
Required

A+/MCITP/MCP/MCSE
certifications preferredHandle
desktop/laptop calls and basic network printer trouble shootingHands
on L2 experience in Operating Systems (Win XP/ Win7), MS outlook
troubleshooting is mandatory, antivirus.Sound
knowledge in MS office 2007/10 & outlook troubleshooting.Should
be able to troubleshoot problems independently, provide resolutions and prepare
SOP’sSupport
the following technologies: Microsoft Office 2007 products Outlook, Word,
Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers,
networked copiers, NICs, basic LAN/WAN connectivity and others as assigned.Smart,
Energetic, Good written and oral communication skills and excellent customer
satisfaction skills.