Act as key liaison between the technical team and the non-technical user community. Engage with regional end-users, global business analyst team, and global technical team on business requirements and support needs .Engage in user acceptance testing. Provide local support for light ad-hoc reporting and data analysis. Provide local support for training and documentation Job Level Specific Duties. Document and manage requirements from user community. Lead and perform user acceptance testing of tools. Create ad-hoc reports and perform data analysis (light technical role). Assist with documentation and training for user community. Support maintenance of SharePoint sites (light technical role). Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement. Identify opportunities for growth within the customer environment. Typical Years of Experience Typically requires 6-9 years relevant experience.
Minimum Education and Certifications Undergraduate degree or equivalent combination of education and work experience. Skills Solid analytical, problem solving, negotiation and communication skills. Solid organizing and planning skills, with ability to support multiple projects and multiple end-user communities simultaneously. Solid experience with Excel. Solid experience in using SharePoint and BI tools such as Qlikview, Tableau and Splunk. Light experience with database queries. Good ability to provide technical support and leadership Physical Requirements/ Working Conditions. Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations.
Other Required Qualifications/Experience Qualification
Experience with Microsoft Office Minimum Years Required 5
Qualification Experience in using QlikView, Tableau and/or Splunk Minimum Years Required 3
Qualification Experience with database technology Minimum Years Required 2
Qualification Experience with full SDLC including system design, integration and testing Minimum Years Required 3
With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.
A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate).
Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.
A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model
Learn more about us at www.capgemini.com.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position.
Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
As part of the Capgemini Technology Services Group, this person will be responsible for the full systems lifecycle from requirements gathering through implementation of data analysis solutions.
This person will work closely with our clients and must demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction.
This person will also apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client.
Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law