030167-Applications Consultant 1 - SAP SD - CRM TPM
• Resolving Incidents and problem tickets related to SAP Order Management, Pricing and CRM Trade Promotions
• Co-ordinate with business users and Build team on Order management, Pricing and Trade Promotion requirements, issues
• Work on process improvements and Automation in SAP Order Management, Pricing and Trade Promotions
• Work with developers for technical analysis and provide design requirements
• Perform technical analysis/testing of development / documentation -SAP Order Management, Pricing and Trade Promotions
30.00% Resolving Incidents and problem tickets related to SAP Order Management, Pricing and CRM Trade Promotions
20.00% Co-ordinate with Business users, Build team & Offshore team on Order management, Pricing and Trade Promotion requirements, issues
10.00% Work on process improvements and Automation in SAP Order Management, Pricing and Trade Promotions
15.00% Work with developers for technical analysis and provide design requirements
25.00% Perform technical analysis/testing of development / documentation -SAP Order Management, Pricing and Trade Promotions
Strong techno-functional work experience in Implementation and Support of SAP SD- mainly Order Management, Billing, medium to complex SD Pricing and good to have (not a must) CRM Trade Promotion Management
Should also have some knowledge of SD Integration with other modules and ALE interfaces inbound and outbound EDI,
Knowledge of ABAP debugging
Knowledge in ticket handling tool for Incident/Problem Managements
Able to effectively manage all stake holders involved- Business leadership to business users
Better skills in managing offshore team
should have effective time management skills and flexible, depending on business situations
Should be able to manage reports of ticket trends, FMA, and SLA's
Very good verbal and written English communication skills
1-2 years of experience in SAP implementation and Support project for SD.Understand functional, technical and business requirements and then turn those requirements into a successful implementation
Not a must but good to have CRM- Trade promotion knowledge
Applications Consultants have expertise in a specific technology environment. They are responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package based solutions (e.g. SAP, ORACLE). These roles also require functional and methodological capabilities in testing and training.
Required Skills and Experience:
You are learning and developing the knowledge, technical skills and core consulting behaviors required to succeed in Application Services. You learn an appropriate methodology and acquire knowledge of a business domain and a Package Based Solution. You demonstrate flexibility and versatility in meeting objectives and should be able to manage your workload and update management on task progress. You should already demonstrate progressing skills in building solutions and in optimizing and improving a client’s applications and systems.
• Qualification: Minimum 2 years experience, Bachelor’s Degree.
• Should have progressing skills in Package Configuration.
• Should have baseline skills in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical Solution Design and Vendor Management.
With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.
A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate).
Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.
A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model
Learn more about us at www.capgemini.com.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position.
Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
As part of the Capgemini Technology Services Group, this person will be responsible for the full systems lifecycle from requirements gathering through implementation of data analysis solutions.
This person will work closely with our clients and must demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction.
This person will also apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client.
Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law