029743-Applications Consultant 2 AM6 B 30001546 - CC - Studio Applications Support Lead

The Studio Applications Support Lead position is responsible for supporting a portfolio of Studio facilities applications as part of the Capgemini AM portfolio. 

Job Responsibilities:

• Provide onsite support for issues which requires physical touch of the different applications hardware / software. 

• Responsible for coordinating vendor issues across multiple applications

• Work with Offshore team in coordinating integration issues and develop knowledge objects. 

• Preparing weekly / monthly reports of Tickets / problems and work closely with Senior Management teams. 

Qualifications:

• Bachelor’s or advanced degree in computer science.

• Minimum of 6 years’ experience working in an IT or associated technical role.

• Strong technical support analyst skills debugging application installation and configuration issues

• Exposure to Integration of LOB systems a plus

• Excellent analytical skills, problem-solving ability and strong critical thinking skills.

• Excellent written and verbal communication skills.     

PCI Imaging, PC refresh, C-level client support. 

Should be able to manage projects of medium scale.

Facilitate meetings, allocation of resources, prioritize team deliverables in a fast-paced environment while adapting to new technologies and new ideas

Maintain and enhance relationships with customer. 

Project Risk & Schedule management.

About Capgemini

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.

A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate).

Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

Learn more about us at www.capgemini.com.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Responsibilities:

As part of the Capgemini Technology Services Group, this person will be responsible for the full systems lifecycle from requirements gathering through implementation of data analysis solutions.

This person will work closely with our clients and must demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction.

This person will also apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client.

Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law