029328-SACM Manager 2

Under graduate degree or demonstrable equivalent;

- Able to work proactively and with minimal oversight;

- Experience of working in an ITIL aligned organization;

- ITIL v3 Foundation Certified;

- Knowledgeable of Change Management / IMAC processes and policies;

- Knowledge of Procurement based process and policies;

- Expert in the technologies support SACM; Asset and CMDBs, auto-discovery tooling;

- Expert in IT Asset Management Lifecycle processes (including hardware and software);

- Expert in Configuration Management processes.

Reporting:

- Experience  using reporting tools to build complex reports;

- Experience  interpreting data models and querying SQL databases;

- Infrastructure Outsourcing

Delivery:

- Experience in a complex operational environment and working with multiple Service Delivery Organizations;

- Familiar with infrastructure technologies that are used to deliver services from a Data Centre;

- Able to work with and coordinate data collection across the data center and work place service towers.

SACM:

- Experienced in IT Asset Management process and operational delivery;

- Experienced in Configuration Management process & operational delivery;

- Experienced with contract terms and conditions (T&C’s);

- Experienced with how vendor and contracts data must be related to each other and assets within a CMDB;

- Proficient in the operations of software inventory and compliance including industry best practices;

- Proficient in driving financial improvement through Service Asset management Capgemini America Inc. and its U.S. affiliates are EEO/AA employers. 

About Capgemini

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.

A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate).

Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

Learn more about us at www.capgemini.com.
                                                                                          
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Responsibilities:

As part of the Capgemini Technology Services Group, this person will be responsible for the full systems lifecycle from requirements gathering through implementation of data analysis solutions.

This person will work closely with our clients and must demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction.

This person will also apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client.

Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law