028283-SACM Manager 3

Knowledge:

- An undegraduate degree or demonstrable equivalent

- 5-7 years in IT

- Able to work proactively and with limited oversight

- Experience of  working in an ITIL aligned organization

- ITIL v3 Foundation Certified (minimum)

- Knowledgeable of the Change Management / IMAC processes and policies

- Knowledge of  Procurement based process and policies

- Proficient in the technologies support SACM; Asset  and CMDBs, auto-discovery  tooling

- Expert  in IT Asset  Management  Lifecycle processes (including hardware and software)

- Expert  in Configuration Management processes.

Reporting:

- Experience with using reporting tools to build complex reports

- Experience with interpreting data models and querying SQL databases.

Infrastructure Outsourcing Delivery:

- Experience within a complex  operational environment  and working with multiple Service Delivery Organizations; multiple support models

- Familiar with infrastructure technologies that are used to deliver services from a Data Centre

- Able to work with and coordinate data collection across the data centre and work place service towers

SACM:

- Expert  in IT Asset  Management  process and operational delivery

- Expert in Configuration Management process & operational delivery

- Experienced with contract terms and conditions (T&C’s)

- Experienced with how vendor and contracts data must be related to each other and assets within a CMDB

- Proficient in the operations of software inventory and compliance including industry best practices

- Experienced in license modelling, determining liability calculations, reconciling entitlement with deployment data, optimizing license and determining the usage/ compliance state

- Experienced in the Software Asset  Management / Software License Compliance management  processes, including industry best practices

- Experienced in driving financial improvement  through Service Asset management.  

 Capgemini is a Drug-Free Workplace employer.   

About Capgemini

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.

A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate).

Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

Learn more about us at www.capgemini.com.
                                                                                          
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position.

Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Responsibilities:

As part of the Capgemini Technology Services Group, this person will be responsible for the full systems lifecycle from requirements gathering through implementation of data analysis solutions.

This person will work closely with our clients and must demonstrate professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction.

This person will also apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client.

Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law