024078-Business Developer / BPO- Insurance and Healthcare

 The BPO Sales Executive is responsible for driving new bookings into existing and new logos within the Financial Services Industry vertical.

The BPO Sales Executive should have proven experience working with CXO level positions in target Insurance & Healthcare companies. 

The BPO Sales Executive promotes team work and provides employees with coaching and leader's support. 

The BPO Sales Executive will show clear dedication and commitment to individual business objectives and responsibility to the group as a whole. 

The BPO Sales Executive will operate with no supervision in complex environments taking responsibility for a substantial aspect of Capgemini activity and will manage last minute changes calmly & professionally.

The BPO Sales Executive will actively promote the group's image capability and resources to the external environment. 

The BPO Sales Executive will generate innovative solutions for delivering services and introduce new tools and technology to support this.


Scope of the role:

  • Leads the development of sales leads to a win through the development of Sales strategies, solution proposal and deal closing for large opportunities.
  • Manages identification and generation of sales opportunities and the cultivation of pipeline growth.
  • Effectively exceeds network and contacts to build and maintain an attitude of vigilance for opportunities.
  • Identifies and escalates market trends to appropriate clients and Capgemini leaders.

Key Responsibilities:

■ Grow thought leadership level in Insurance and Healthcare Industry sectors

■ Understand and discuss Sales plan with Sales leader to agree on potential major opportunities to be chased in his/her own focus area (sector, offers)

■ Qualify major opportunities to be further pursued, drive consistency between Sales strategy (value messages, relationship approach, competitive differentiation) and content work managed by bid team (solution design, pricing and costing, delivery of proposal, planned project management)

■ Manages and accountable for the opportunity along the collaborative selling Sales process until closing

■ Build and maintain an external network and client relationships

■ Address complex client issues involving interactions up to executive level and master meetings and negotiations techniques

■ Manage business development costs according to levels set by business unit leaders and provide forecast to BU Sales Leadership

■ Design bid organization, recruit internally for bid organization and account management team and other Sales people connected to the client

Measures of Success:

·  Meeting and exceeding annual contract value target

·  Compliance with the CG sales methodology

·  Works as part of a team to negotiate new deals, extensions and ad-hoc service aspects

·  Builds productive relationships externally

·  Live the Core Values of Capgemini (Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, Fun) Professional Qualifications

· 10+ years of sales experience in a BPO environment selling Insurance and Healthcare offerings

· Ability to communicate and influence at senior business levels

· Several years of proven sales experience in BPO in a global complex environment

· Proven sales track record – meeting or exceeding annual sales target of euros 20M+

· Strong commercial awareness · Strong relationship building, communication, and influencing skills

· Business Leadership skills · Strong interpersonal, written and oral communication skills

· Driven and able to work under pressure

· Self motivated, enthusiastic individual able to communicate at all levels with a proven track record of working on their own initiative

Capgemini America Inc. and its U.S. affiliates are EEO/AA employers.

About Capgemini

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017.

A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate). Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law