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<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
En effet, plus de 60% des assureurs interrog\u00e9s consid\u00e8rent que la COVID-19 a affect\u00e9 leurs efforts d\u2019acquisition de nouveaux clients. De m\u00eame, ils sont environ 40% \u00e0 indiquer que la crise sanitaire a impact\u00e9 la fid\u00e9lisation des clients existants. Pour regagner du terrain, les assureurs ont tout int\u00e9r\u00eat \u00e0 miser sur l\u2019approche \u00ab CARE<\/em> \u00bb (pour Convenience<\/em>, Advice<\/em> et REach<\/em>), qui place la commodit\u00e9, le conseil et l\u2019accessibilit\u00e9 au c\u0153ur de la conception et de l\u2019\u00e9valuation de l\u2019efficacit\u00e9 des canaux d\u2019interaction avec les clients. Et bien que 87% des assureurs d\u00e9clarent qu\u2019ils investiront dans l\u2019am\u00e9lioration de leurs canaux digitaux, seuls 32% d\u2019entre eux sont convaincus de leur efficacit\u00e9 pour conclure une vente car ils ne permettent pas encore d\u2019offrir des conseils personnalis\u00e9s. En pratique, les canaux digitaux ont obtenu des notes \u00e9lev\u00e9es pour diff\u00e9rents crit\u00e8res : disponibilit\u00e9 24 h\/24, 7 j\/7, facilit\u00e9 de mise \u00e0 jour des informations pour les assureurs et fonctionnalit\u00e9s de recherche. Pourtant, leur incapacit\u00e9 \u00e0 fournir des conseils pointus et sur mesure aux clients \u00e0 la recherche de produits complexes, tels que les plans retraite et les rentes, a clairement d\u00e9montr\u00e9 que le savoir-faire des agents et courtiers restait indispensable pour souscrire ce type d\u2019assurance.<\/p>\n\n\n\nLa commodit\u00e9 s\u2019impose comme l\u2019avantage concurrentiel des assureurs<\/strong><\/p>\n\n\n\nPour les clients interrog\u00e9s, la simplicit\u00e9 et la rapidit\u00e9 de l\u2019acc\u00e8s aux informations influent sur le caract\u00e8re pratique de leur exp\u00e9rience. Dans le m\u00eame temps, 77% des cadres de soci\u00e9t\u00e9s d\u2019assurance indiquent que les agents et les courtiers constituent leur principal canal de distribution. N\u00e9anmoins, plus de 40% des clients particuliers se plaignent d\u2019avoir eu du mal \u00e0 contacter les agents et les courtiers en dehors des heures de bureau habituelles \u2013 et les mesures de confinement et de distanciation sociale compliquent la situation.<\/p>\n\n\n\nContrairement aux assur\u00e9s particuliers, les entreprises n\u2019ont pas not\u00e9 de diff\u00e9rence particuli\u00e8re en ce qui concerne la commodit\u00e9 offerte par les agents et les courtiers, les canaux digitaux ou les canaux directs. Pour preuve, plus de 50% des PME \u00e9valuent leurs exp\u00e9riences d\u2019interactions avec les agents et les courtiers comme \u00ab pratiques \u00bb, ce chiffre d\u00e9passant la barre des 60% pour les canaux digitaux.<\/p>\n\n\n\nLa technologie peut renforcer l\u2019efficacit\u00e9 des canaux<\/strong><\/p>\n\n\n\nLes agents et les courtiers veulent augmenter leurs capacit\u00e9s d\u2019engagement digital, et environ 44% d\u2019entre eux expliquent avoir besoin pour cela du soutien de leurs assureurs. Plus de la moiti\u00e9 des agents et courtiers interrog\u00e9s avancent que pour aider efficacement les clients, ils doivent disposer d\u2019outils digitaux de collaboration et d\u2019engagement, comme des plateformes de partage d\u2019\u00e9cran et des outils permettant de signer num\u00e9riquement des documents. Ils ajoutent que la commodit\u00e9 c\u00f4t\u00e9 client s\u2019am\u00e9liore lorsque des illustrations digitales et des outils de comparaison de produits sur un seul \u00e9cran sont disponibles. Cependant, moins de deux tiers des assureurs d\u00e9clarent fournir aux agents et courtiers ces outils digitaux tant recherch\u00e9s pour am\u00e9liorer l\u2019exp\u00e9rience client. \u00c0 l\u2019avenir, la \u00ab digi-interm\u00e9diation \u00bb \u2013 un processus dans lequel les agents pourront compter sur des ressources digitales et l\u2019exp\u00e9rience sur les canaux virtuels sera plus humaine \u2013 comblera les lacunes en mati\u00e8re de distribution, am\u00e9liorera l\u2019exp\u00e9rience client et optimisera la valeur ajout\u00e9e.<\/p>\n\n\n\nLes conseils personnalis\u00e9s passent par une connaissance plus compl\u00e8te du client<\/strong><\/p>\n\n\n\nLes agents et les courtiers expliquent avoir besoin d\u2019en savoir plus sur les assur\u00e9s et les clients potentiels afin de convertir plus efficacement les prospects. Les API et les analyses bas\u00e9es sur l\u2019intelligence artificielle peuvent aider les agents et les courtiers \u00e0 cerner les pr\u00e9f\u00e9rences des clients, \u00e0 r\u00e9pondre aux questions et \u00e0 proposer des produits adapt\u00e9s aux \u00e9v\u00e9nements particuliers de la vie des assur\u00e9s. De fait, la combinaison d\u2019outils analytiques int\u00e9grant l\u2019intelligence artificielle \u00e0 une vue panoramique \u00e0 360 degr\u00e9s des clients est essentielle pour offrir une exp\u00e9rience client personnalis\u00e9e. Les assureurs les plus performants attireront de nouveaux clients et fid\u00e9liseront leurs clients en r\u00e9inventant leur \u00e9cosyst\u00e8me op\u00e9rationnel afin de soutenir un mod\u00e8le dit \u00ab phygital \u00bb, alliant pr\u00e9sence physique et engagement digital.<\/p>\n\n\n\n\u00ab Les assureurs ont l\u2019opportunit\u00e9 de convertir le trafic digital en ventes en mettant l\u2019accent sur une exp\u00e9rience virtuelle hyper-personnalis\u00e9e,<\/em> d\u00e9taille Anirban Bose<\/a>, en charge des services financiers de Capgemini et membre du Comit\u00e9 de Direction g\u00e9n\u00e9rale du Groupe. Les clients d\u2019aujourd\u2019hui s\u2019attendent \u00e0 ce que les interactions avec leurs assureurs soient plac\u00e9es sous le signe de la facilit\u00e9, et les fournisseurs doivent s\u2019assurer que leurs canaux sont garants d\u2019une exp\u00e9rience client pratique et transparente. En investissant dans des technologies adapt\u00e9es, les assureurs peuvent attirer de nouveaux clients et fid\u00e9liser leurs clients existants, tout en donnant \u00e0 leurs agents et courtiers les moyens d\u2019approfondir les relations. \u00bb<\/em><\/p>\n\n\n\n\u00ab L\u2019impact mondial du passage au tout digital a chang\u00e9 la fa\u00e7on dont les assureurs doivent op\u00e9rer pour satisfaire leurs clients. Pour r\u00e9ussir \u00e0 l\u2019avenir, les assureurs doivent imp\u00e9rativement investir dans des canaux connect\u00e9s \u00bb<\/em>, a d\u00e9clar\u00e9 John Berry, PDG de l\u2019Efma.<\/p>\n\n\n\nM\u00e9thodologie du rapport<\/strong><\/p>\n\n\n\nLe World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\nA propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - Capgemini Canada French<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"World insurance report \u00e9dition 2021\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Canada French\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-30T05:28:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"url\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"name\":\"World insurance report \u00e9dition 2021 - 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La commodit\u00e9 s\u2019impose comme l\u2019avantage concurrentiel des assureurs<\/strong><\/p>\n\n\n\nPour les clients interrog\u00e9s, la simplicit\u00e9 et la rapidit\u00e9 de l\u2019acc\u00e8s aux informations influent sur le caract\u00e8re pratique de leur exp\u00e9rience. Dans le m\u00eame temps, 77% des cadres de soci\u00e9t\u00e9s d\u2019assurance indiquent que les agents et les courtiers constituent leur principal canal de distribution. N\u00e9anmoins, plus de 40% des clients particuliers se plaignent d\u2019avoir eu du mal \u00e0 contacter les agents et les courtiers en dehors des heures de bureau habituelles \u2013 et les mesures de confinement et de distanciation sociale compliquent la situation.<\/p>\n\n\n\nContrairement aux assur\u00e9s particuliers, les entreprises n\u2019ont pas not\u00e9 de diff\u00e9rence particuli\u00e8re en ce qui concerne la commodit\u00e9 offerte par les agents et les courtiers, les canaux digitaux ou les canaux directs. Pour preuve, plus de 50% des PME \u00e9valuent leurs exp\u00e9riences d\u2019interactions avec les agents et les courtiers comme \u00ab pratiques \u00bb, ce chiffre d\u00e9passant la barre des 60% pour les canaux digitaux.<\/p>\n\n\n\nLa technologie peut renforcer l\u2019efficacit\u00e9 des canaux<\/strong><\/p>\n\n\n\nLes agents et les courtiers veulent augmenter leurs capacit\u00e9s d\u2019engagement digital, et environ 44% d\u2019entre eux expliquent avoir besoin pour cela du soutien de leurs assureurs. Plus de la moiti\u00e9 des agents et courtiers interrog\u00e9s avancent que pour aider efficacement les clients, ils doivent disposer d\u2019outils digitaux de collaboration et d\u2019engagement, comme des plateformes de partage d\u2019\u00e9cran et des outils permettant de signer num\u00e9riquement des documents. Ils ajoutent que la commodit\u00e9 c\u00f4t\u00e9 client s\u2019am\u00e9liore lorsque des illustrations digitales et des outils de comparaison de produits sur un seul \u00e9cran sont disponibles. Cependant, moins de deux tiers des assureurs d\u00e9clarent fournir aux agents et courtiers ces outils digitaux tant recherch\u00e9s pour am\u00e9liorer l\u2019exp\u00e9rience client. \u00c0 l\u2019avenir, la \u00ab digi-interm\u00e9diation \u00bb \u2013 un processus dans lequel les agents pourront compter sur des ressources digitales et l\u2019exp\u00e9rience sur les canaux virtuels sera plus humaine \u2013 comblera les lacunes en mati\u00e8re de distribution, am\u00e9liorera l\u2019exp\u00e9rience client et optimisera la valeur ajout\u00e9e.<\/p>\n\n\n\nLes conseils personnalis\u00e9s passent par une connaissance plus compl\u00e8te du client<\/strong><\/p>\n\n\n\nLes agents et les courtiers expliquent avoir besoin d\u2019en savoir plus sur les assur\u00e9s et les clients potentiels afin de convertir plus efficacement les prospects. Les API et les analyses bas\u00e9es sur l\u2019intelligence artificielle peuvent aider les agents et les courtiers \u00e0 cerner les pr\u00e9f\u00e9rences des clients, \u00e0 r\u00e9pondre aux questions et \u00e0 proposer des produits adapt\u00e9s aux \u00e9v\u00e9nements particuliers de la vie des assur\u00e9s. De fait, la combinaison d\u2019outils analytiques int\u00e9grant l\u2019intelligence artificielle \u00e0 une vue panoramique \u00e0 360 degr\u00e9s des clients est essentielle pour offrir une exp\u00e9rience client personnalis\u00e9e. Les assureurs les plus performants attireront de nouveaux clients et fid\u00e9liseront leurs clients en r\u00e9inventant leur \u00e9cosyst\u00e8me op\u00e9rationnel afin de soutenir un mod\u00e8le dit \u00ab phygital \u00bb, alliant pr\u00e9sence physique et engagement digital.<\/p>\n\n\n\n\u00ab Les assureurs ont l\u2019opportunit\u00e9 de convertir le trafic digital en ventes en mettant l\u2019accent sur une exp\u00e9rience virtuelle hyper-personnalis\u00e9e,<\/em> d\u00e9taille Anirban Bose<\/a>, en charge des services financiers de Capgemini et membre du Comit\u00e9 de Direction g\u00e9n\u00e9rale du Groupe. Les clients d\u2019aujourd\u2019hui s\u2019attendent \u00e0 ce que les interactions avec leurs assureurs soient plac\u00e9es sous le signe de la facilit\u00e9, et les fournisseurs doivent s\u2019assurer que leurs canaux sont garants d\u2019une exp\u00e9rience client pratique et transparente. En investissant dans des technologies adapt\u00e9es, les assureurs peuvent attirer de nouveaux clients et fid\u00e9liser leurs clients existants, tout en donnant \u00e0 leurs agents et courtiers les moyens d\u2019approfondir les relations. \u00bb<\/em><\/p>\n\n\n\n\u00ab L\u2019impact mondial du passage au tout digital a chang\u00e9 la fa\u00e7on dont les assureurs doivent op\u00e9rer pour satisfaire leurs clients. Pour r\u00e9ussir \u00e0 l\u2019avenir, les assureurs doivent imp\u00e9rativement investir dans des canaux connect\u00e9s \u00bb<\/em>, a d\u00e9clar\u00e9 John Berry, PDG de l\u2019Efma.<\/p>\n\n\n\nM\u00e9thodologie du rapport<\/strong><\/p>\n\n\n\nLe World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\nA propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - Capgemini Canada French<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"World insurance report \u00e9dition 2021\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Canada French\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-30T05:28:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"url\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"name\":\"World insurance report \u00e9dition 2021 - 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Pour les clients interrog\u00e9s, la simplicit\u00e9 et la rapidit\u00e9 de l\u2019acc\u00e8s aux informations influent sur le caract\u00e8re pratique de leur exp\u00e9rience. Dans le m\u00eame temps, 77% des cadres de soci\u00e9t\u00e9s d\u2019assurance indiquent que les agents et les courtiers constituent leur principal canal de distribution. N\u00e9anmoins, plus de 40% des clients particuliers se plaignent d\u2019avoir eu du mal \u00e0 contacter les agents et les courtiers en dehors des heures de bureau habituelles \u2013 et les mesures de confinement et de distanciation sociale compliquent la situation.<\/p>\n\n\n\n
Contrairement aux assur\u00e9s particuliers, les entreprises n\u2019ont pas not\u00e9 de diff\u00e9rence particuli\u00e8re en ce qui concerne la commodit\u00e9 offerte par les agents et les courtiers, les canaux digitaux ou les canaux directs. Pour preuve, plus de 50% des PME \u00e9valuent leurs exp\u00e9riences d\u2019interactions avec les agents et les courtiers comme \u00ab pratiques \u00bb, ce chiffre d\u00e9passant la barre des 60% pour les canaux digitaux.<\/p>\n\n\n\n
La technologie peut renforcer l\u2019efficacit\u00e9 des canaux<\/strong><\/p>\n\n\n\nLes agents et les courtiers veulent augmenter leurs capacit\u00e9s d\u2019engagement digital, et environ 44% d\u2019entre eux expliquent avoir besoin pour cela du soutien de leurs assureurs. Plus de la moiti\u00e9 des agents et courtiers interrog\u00e9s avancent que pour aider efficacement les clients, ils doivent disposer d\u2019outils digitaux de collaboration et d\u2019engagement, comme des plateformes de partage d\u2019\u00e9cran et des outils permettant de signer num\u00e9riquement des documents. Ils ajoutent que la commodit\u00e9 c\u00f4t\u00e9 client s\u2019am\u00e9liore lorsque des illustrations digitales et des outils de comparaison de produits sur un seul \u00e9cran sont disponibles. Cependant, moins de deux tiers des assureurs d\u00e9clarent fournir aux agents et courtiers ces outils digitaux tant recherch\u00e9s pour am\u00e9liorer l\u2019exp\u00e9rience client. \u00c0 l\u2019avenir, la \u00ab digi-interm\u00e9diation \u00bb \u2013 un processus dans lequel les agents pourront compter sur des ressources digitales et l\u2019exp\u00e9rience sur les canaux virtuels sera plus humaine \u2013 comblera les lacunes en mati\u00e8re de distribution, am\u00e9liorera l\u2019exp\u00e9rience client et optimisera la valeur ajout\u00e9e.<\/p>\n\n\n\nLes conseils personnalis\u00e9s passent par une connaissance plus compl\u00e8te du client<\/strong><\/p>\n\n\n\nLes agents et les courtiers expliquent avoir besoin d\u2019en savoir plus sur les assur\u00e9s et les clients potentiels afin de convertir plus efficacement les prospects. Les API et les analyses bas\u00e9es sur l\u2019intelligence artificielle peuvent aider les agents et les courtiers \u00e0 cerner les pr\u00e9f\u00e9rences des clients, \u00e0 r\u00e9pondre aux questions et \u00e0 proposer des produits adapt\u00e9s aux \u00e9v\u00e9nements particuliers de la vie des assur\u00e9s. De fait, la combinaison d\u2019outils analytiques int\u00e9grant l\u2019intelligence artificielle \u00e0 une vue panoramique \u00e0 360 degr\u00e9s des clients est essentielle pour offrir une exp\u00e9rience client personnalis\u00e9e. Les assureurs les plus performants attireront de nouveaux clients et fid\u00e9liseront leurs clients en r\u00e9inventant leur \u00e9cosyst\u00e8me op\u00e9rationnel afin de soutenir un mod\u00e8le dit \u00ab phygital \u00bb, alliant pr\u00e9sence physique et engagement digital.<\/p>\n\n\n\n\u00ab Les assureurs ont l\u2019opportunit\u00e9 de convertir le trafic digital en ventes en mettant l\u2019accent sur une exp\u00e9rience virtuelle hyper-personnalis\u00e9e,<\/em> d\u00e9taille Anirban Bose<\/a>, en charge des services financiers de Capgemini et membre du Comit\u00e9 de Direction g\u00e9n\u00e9rale du Groupe. Les clients d\u2019aujourd\u2019hui s\u2019attendent \u00e0 ce que les interactions avec leurs assureurs soient plac\u00e9es sous le signe de la facilit\u00e9, et les fournisseurs doivent s\u2019assurer que leurs canaux sont garants d\u2019une exp\u00e9rience client pratique et transparente. En investissant dans des technologies adapt\u00e9es, les assureurs peuvent attirer de nouveaux clients et fid\u00e9liser leurs clients existants, tout en donnant \u00e0 leurs agents et courtiers les moyens d\u2019approfondir les relations. \u00bb<\/em><\/p>\n\n\n\n\u00ab L\u2019impact mondial du passage au tout digital a chang\u00e9 la fa\u00e7on dont les assureurs doivent op\u00e9rer pour satisfaire leurs clients. Pour r\u00e9ussir \u00e0 l\u2019avenir, les assureurs doivent imp\u00e9rativement investir dans des canaux connect\u00e9s \u00bb<\/em>, a d\u00e9clar\u00e9 John Berry, PDG de l\u2019Efma.<\/p>\n\n\n\nM\u00e9thodologie du rapport<\/strong><\/p>\n\n\n\nLe World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\nA propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - Capgemini Canada French<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"World insurance report \u00e9dition 2021\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Canada French\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-30T05:28:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"url\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"name\":\"World insurance report \u00e9dition 2021 - 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Les agents et les courtiers veulent augmenter leurs capacit\u00e9s d\u2019engagement digital, et environ 44% d\u2019entre eux expliquent avoir besoin pour cela du soutien de leurs assureurs. Plus de la moiti\u00e9 des agents et courtiers interrog\u00e9s avancent que pour aider efficacement les clients, ils doivent disposer d\u2019outils digitaux de collaboration et d\u2019engagement, comme des plateformes de partage d\u2019\u00e9cran et des outils permettant de signer num\u00e9riquement des documents. Ils ajoutent que la commodit\u00e9 c\u00f4t\u00e9 client s\u2019am\u00e9liore lorsque des illustrations digitales et des outils de comparaison de produits sur un seul \u00e9cran sont disponibles. Cependant, moins de deux tiers des assureurs d\u00e9clarent fournir aux agents et courtiers ces outils digitaux tant recherch\u00e9s pour am\u00e9liorer l\u2019exp\u00e9rience client. \u00c0 l\u2019avenir, la \u00ab digi-interm\u00e9diation \u00bb \u2013 un processus dans lequel les agents pourront compter sur des ressources digitales et l\u2019exp\u00e9rience sur les canaux virtuels sera plus humaine \u2013 comblera les lacunes en mati\u00e8re de distribution, am\u00e9liorera l\u2019exp\u00e9rience client et optimisera la valeur ajout\u00e9e.<\/p>\n\n\n\n
Les conseils personnalis\u00e9s passent par une connaissance plus compl\u00e8te du client<\/strong><\/p>\n\n\n\nLes agents et les courtiers expliquent avoir besoin d\u2019en savoir plus sur les assur\u00e9s et les clients potentiels afin de convertir plus efficacement les prospects. Les API et les analyses bas\u00e9es sur l\u2019intelligence artificielle peuvent aider les agents et les courtiers \u00e0 cerner les pr\u00e9f\u00e9rences des clients, \u00e0 r\u00e9pondre aux questions et \u00e0 proposer des produits adapt\u00e9s aux \u00e9v\u00e9nements particuliers de la vie des assur\u00e9s. De fait, la combinaison d\u2019outils analytiques int\u00e9grant l\u2019intelligence artificielle \u00e0 une vue panoramique \u00e0 360 degr\u00e9s des clients est essentielle pour offrir une exp\u00e9rience client personnalis\u00e9e. Les assureurs les plus performants attireront de nouveaux clients et fid\u00e9liseront leurs clients en r\u00e9inventant leur \u00e9cosyst\u00e8me op\u00e9rationnel afin de soutenir un mod\u00e8le dit \u00ab phygital \u00bb, alliant pr\u00e9sence physique et engagement digital.<\/p>\n\n\n\n\u00ab Les assureurs ont l\u2019opportunit\u00e9 de convertir le trafic digital en ventes en mettant l\u2019accent sur une exp\u00e9rience virtuelle hyper-personnalis\u00e9e,<\/em> d\u00e9taille Anirban Bose<\/a>, en charge des services financiers de Capgemini et membre du Comit\u00e9 de Direction g\u00e9n\u00e9rale du Groupe. Les clients d\u2019aujourd\u2019hui s\u2019attendent \u00e0 ce que les interactions avec leurs assureurs soient plac\u00e9es sous le signe de la facilit\u00e9, et les fournisseurs doivent s\u2019assurer que leurs canaux sont garants d\u2019une exp\u00e9rience client pratique et transparente. En investissant dans des technologies adapt\u00e9es, les assureurs peuvent attirer de nouveaux clients et fid\u00e9liser leurs clients existants, tout en donnant \u00e0 leurs agents et courtiers les moyens d\u2019approfondir les relations. \u00bb<\/em><\/p>\n\n\n\n\u00ab L\u2019impact mondial du passage au tout digital a chang\u00e9 la fa\u00e7on dont les assureurs doivent op\u00e9rer pour satisfaire leurs clients. Pour r\u00e9ussir \u00e0 l\u2019avenir, les assureurs doivent imp\u00e9rativement investir dans des canaux connect\u00e9s \u00bb<\/em>, a d\u00e9clar\u00e9 John Berry, PDG de l\u2019Efma.<\/p>\n\n\n\nM\u00e9thodologie du rapport<\/strong><\/p>\n\n\n\nLe World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\nA propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - Capgemini Canada French<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"World insurance report \u00e9dition 2021\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Canada French\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-30T05:28:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"url\":\"https:\/\/www.capgemini.com\/ca-fr\/actualites\/communiques-de-presse\/world-insurance-report-edition-2021\/\",\"name\":\"World insurance report \u00e9dition 2021 - 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Les agents et les courtiers expliquent avoir besoin d\u2019en savoir plus sur les assur\u00e9s et les clients potentiels afin de convertir plus efficacement les prospects. Les API et les analyses bas\u00e9es sur l\u2019intelligence artificielle peuvent aider les agents et les courtiers \u00e0 cerner les pr\u00e9f\u00e9rences des clients, \u00e0 r\u00e9pondre aux questions et \u00e0 proposer des produits adapt\u00e9s aux \u00e9v\u00e9nements particuliers de la vie des assur\u00e9s. De fait, la combinaison d\u2019outils analytiques int\u00e9grant l\u2019intelligence artificielle \u00e0 une vue panoramique \u00e0 360 degr\u00e9s des clients est essentielle pour offrir une exp\u00e9rience client personnalis\u00e9e. Les assureurs les plus performants attireront de nouveaux clients et fid\u00e9liseront leurs clients en r\u00e9inventant leur \u00e9cosyst\u00e8me op\u00e9rationnel afin de soutenir un mod\u00e8le dit \u00ab phygital \u00bb, alliant pr\u00e9sence physique et engagement digital.<\/p>\n\n\n\n
\u00ab Les assureurs ont l\u2019opportunit\u00e9 de convertir le trafic digital en ventes en mettant l\u2019accent sur une exp\u00e9rience virtuelle hyper-personnalis\u00e9e,<\/em> d\u00e9taille Anirban Bose<\/a>, en charge des services financiers de Capgemini et membre du Comit\u00e9 de Direction g\u00e9n\u00e9rale du Groupe. Les clients d\u2019aujourd\u2019hui s\u2019attendent \u00e0 ce que les interactions avec leurs assureurs soient plac\u00e9es sous le signe de la facilit\u00e9, et les fournisseurs doivent s\u2019assurer que leurs canaux sont garants d\u2019une exp\u00e9rience client pratique et transparente. En investissant dans des technologies adapt\u00e9es, les assureurs peuvent attirer de nouveaux clients et fid\u00e9liser leurs clients existants, tout en donnant \u00e0 leurs agents et courtiers les moyens d\u2019approfondir les relations. \u00bb<\/em><\/p>\n\n\n\n\u00ab L\u2019impact mondial du passage au tout digital a chang\u00e9 la fa\u00e7on dont les assureurs doivent op\u00e9rer pour satisfaire leurs clients. Pour r\u00e9ussir \u00e0 l\u2019avenir, les assureurs doivent imp\u00e9rativement investir dans des canaux connect\u00e9s \u00bb<\/em>, a d\u00e9clar\u00e9 John Berry, PDG de l\u2019Efma.<\/p>\n\n\n\nM\u00e9thodologie du rapport<\/strong><\/p>\n\n\n\nLe World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\nA propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - 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\u00ab L\u2019impact mondial du passage au tout digital a chang\u00e9 la fa\u00e7on dont les assureurs doivent op\u00e9rer pour satisfaire leurs clients. Pour r\u00e9ussir \u00e0 l\u2019avenir, les assureurs doivent imp\u00e9rativement investir dans des canaux connect\u00e9s \u00bb<\/em>, a d\u00e9clar\u00e9 John Berry, PDG de l\u2019Efma.<\/p>\n\n\n\nM\u00e9thodologie du rapport<\/strong><\/p>\n\n\n\nLe World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\nA propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - 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M\u00e9thodologie du rapport<\/strong><\/p>\n\n\n\nLe World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\nA propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - 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Le World Insurance Report 2021 s\u2019appuie sur les r\u00e9sultats de trois \u00e9tudes : l\u2019\u00e9tude Global Insurance Voice of the Customer Survey 2021, le rapport Global Insurance Executive Interviews 2021 et l\u2019\u00e9tude Global Agents and Brokers Survey 2021. Ces \u00e9tudes englobent 25 march\u00e9s : l\u2019Australie, la Belgique, le Br\u00e9sil, le Canada, le Chine, Chypre, la Finlande, la France, l\u2019Allemagne, Hong Kong, l\u2019Inde, l\u2019Italie, le Japon, le Mexique, la Norv\u00e8ge, le Portugal, la Roumanie, Singapour, l\u2019Espagne, la Su\u00e8de, la Suisse, les Pays \u2013 Bas, la Turquie, le Royaume \u2013 Uni ainsi que les Etats \u2013 Unis.<\/p>\n\n\n\n
A propos de Capgemini<\/strong><\/p>\n\n\n\nCapgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\nGet the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - 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Capgemini est un leader mondial, responsable et multiculturel, regroupant 270 000 personnes dans pr\u00e8s de 50 pays. Partenaire strat\u00e9gique des entreprises pour la transformation de leurs activit\u00e9s en tirant profit de toute la puissance de la technologie, le Groupe est guid\u00e9 au quotidien par sa raison d\u2019\u00eatre : lib\u00e9rer les \u00e9nergies humaines par la technologie pour un avenir inclusif et durable. Fort de plus de 50 ans d\u2019exp\u00e9rience et d\u2019une grande expertise des diff\u00e9rents secteurs d\u2019activit\u00e9, Capgemini est reconnu par ses clients pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins, de la strat\u00e9gie et du design jusqu\u2019au management des op\u00e9rations, en tirant parti des innovations dans les domaines en perp\u00e9tuelle \u00e9volution du cloud, de la data, de l\u2019Intelligence Artificielle, de la connectivit\u00e9, des logiciels, de l\u2019ing\u00e9nierie digitale et des plateformes. Le Groupe a r\u00e9alis\u00e9 un chiffre d\u2019affaires de 16 milliards d\u2019euros en 2020.<\/p>\n\n\n\n
Get the Future You Want | www.capgemini.com<\/a><\/p>\n\n\n\n*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\nA propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - 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*R\u00e9alisez le futur que vous voulez<\/p>\n\n\n\n
A propos d\u2019Efma<\/strong><\/p>\n\n\n\nOrganisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - 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Organisation mondiale \u00e0 but non lucratif cr\u00e9\u00e9e en 1971 par des banques et des compagnies d\u2019assurance, l\u2019Efma facilite la mise en r\u00e9seau entre les d\u00e9cideurs. Il fournit des informations de qualit\u00e9 pour aider les banques et les compagnies d\u2019assurance \u00e0 prendre les bonnes d\u00e9cisions pour favoriser l\u2019innovation et conduire leur transformation. 120 groupes financiers dans 133 pays sont membres de l\u2019Efma. Bas\u00e9e \u00e0 Paris. Bureaux \u00e0 Londres, Bruxelles, Andorre, Milan, Stockholm, Bratislava, Varsovie, Moscou, Istanbul, Beyrouth, Duba\u00ef, Tokyo, Singapour, Sydney et Montr\u00e9al. En savoir plus: www.efma.com<\/a><\/p>\n\n\nRelated News<\/h2><\/div><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s financi\u00e8res<\/span><\/span>\n\t\t\t\t\t\t\t\t\tChiffre d\u2019affaires du 1er trimestre 2026<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 30, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/04\/Capgemini_-_2026-04-30_-_Chiffre_d_affaires_du_1er_trimestre_2026.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>237 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tActualit\u00e9s client<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et McDonald\u2019s renouvellent leur partenariat strat\u00e9gique avec un accord mondial pluriannuel ax\u00e9 sur le d\u00e9ploiement de plateformes modernes et \u00e9volutives<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tApr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2026\/03\/2026_03_05_McDonalds_Capgemini_Press-Release_FR.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>142 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPartenariats<\/span><\/span>\n\t\t\t\t\t\t\t\t\tCapgemini et OpenAI unissent leurs forces pour acc\u00e9l\u00e9rer la nouvelle \u00e8re de transformation des entreprises par l\u2019IA avec la Frontier Alliance<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMar 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class="link-download" href="https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/02\/02_23_Capgemini-News-Alert_OpenAI-Frontier-Alliance.pdf" aria-label="T\u00e9l\u00e9charger le communiqu\u00e9 de presse" target="_blank" type="download" title="Opens in a new window">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/span>\n\t\t\t\t\t\t\t<span>132 KB PDF<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\tLire la suite<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":336,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8f32507a-9cc5-4588-ae83-bd65a86af509\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2022\/11\/Press-Release-1.pdf","related_resource_id":3081,"related_resource_size":"116 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-3080","press-release","type-press-release","status-publish","hentry"],"yoast_head":"\nWorld insurance report \u00e9dition 2021 - 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