{"id":7623,"date":"2021-03-31T11:56:05","date_gmt":"2021-03-31T11:56:05","guid":{"rendered":"https:\/\/www.capgemini.com\/?page_id=515313"},"modified":"2025-12-05T03:34:17","modified_gmt":"2025-12-05T03:34:17","slug":"cloud-for-customer-first","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/","title":{"rendered":"Cloud for customer first"},"content":{"rendered":"\n<div class=\"wp-block-cg-blocks-hero-picture-card undefined  heroPictureCard\"><div class=\"heroPictureCardBgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg\" class=\"desktopImage\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/09\/Capgemini_Services_cloud.jpg\" class=\"mobileImage\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-8 col-lg-6\"><div class=\"heroPictureCardBox\"><div class=\"heroPictureCardBoxTitle\"><h1 data-maxlength=\"144\">Cloud for customer first<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"small-device\"><div class=\"brandLogoWrapper\"> <\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Plus que jamais, le succ\u00e8s d&#8217;une entreprise d\u00e9pend de l&#8217;exp\u00e9rience client. Et personne n\u2019offre des exp\u00e9riences client plus immersives que Capgemini.<\/h2><p class=\"intro-para-content\">Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l&#8217;engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante. <br><br>Nos plateformes cloud facilitent l\u2019hyper-personnalisation et exploitent les donn\u00e9es pour placer l\u2019exp\u00e9rience client au coeur du d\u00e9veloppement. De plus, nos services vous apportent l\u2019agilit\u00e9 et l\u2019\u00e9volutivit\u00e9 n\u00e9cessaires pour un d\u00e9ploiement rapide et \u00e0 la demande. En donnant la priorit\u00e9 au client, nous vous aidons \u00e0 accro\u00eetre vos ventes, tout en am\u00e9liorant la r\u00e9putation de votre entreprise aupr\u00e8s de vos clients et de vos collaborateurs.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Chaque entreprise num\u00e9rique doit placer ses clients au c\u0153ur de sa strat\u00e9gie. Les services cloud de Capgemini tirent parti de la r\u00e9alit\u00e9 virtuelle, de l\u2019intelligence artificielle, de l\u2019analyse des donn\u00e9es et d&#8217;applications intelligenetes pour offrir des exp\u00e9riences num\u00e9riques v\u00e9ritablement immersives.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\t<section class=\"wp-block-cg-blocks-wrapper-learning-slider section learning-slider\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"learning-header\">\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t<div class=\"slider slider-fader\">\n\t\t\t\t<div class=\"slider-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide active card-learning-slide right-card short-copy\" data-align-right=\"false\" data-long-copy=\"false\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-bg-wrapper\">\n\n                                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                            \n                                            \n                                            \n                                            <img decoding=\"async\" loading=\"lazy\" class=\"slide-bg d-md-block\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/04\/Capgemini_client-stories_BannerHealth.jpg\" alt=\"\" style=\"object-position: 50% 50%;object-fit: cover\" \/>\n                                        \n\n                  \t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper card-learning-slider\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-lg-10 col-xl-6 col-xxl-6 right-card\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info short-copy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"mb24LearningSlider\" data-maxlength=\"88\">Banner Health transforme son IT pour apporter de meilleurs soins aux patients<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p data-maxlength=\"330\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tGr\u00e2ce \u00e0 Azure Cloud et \u00e0 de nouveaux processus DevSecOps, nous avons aid\u00e9 Banner Health \u00e0 harmoniser son syst\u00e8me informatique et \u00e0 r\u00e9soudre les probl\u00e8mes qui en d\u00e9coulaient, lui permettant ainsi d&#039;\u00eatre plus r\u00e9actif. Cela a ensuite permis \u00e0 l\u2019entreprise d\u2019am\u00e9liorer la productivit\u00e9 de son service d\u2019assistance de premier niveau.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info-footer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"brand-logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t         \t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide active card-learning-slide right-card short-copy\" data-align-right=\"false\" data-long-copy=\"false\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-bg-wrapper\">\n\n                                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                                            \n                                            \n                                            \n                                            <img decoding=\"async\" loading=\"lazy\" class=\"slide-bg d-md-block\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Capgemini_Kar-Global-new-ways-to-interact-with-customers-1.jpg\" alt=\"\" style=\"object-position: 50% 50%;object-fit: cover\" \/>\n                                        \n\n                  \t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper card-learning-slider\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-lg-10 col-xl-6 col-xxl-6 right-card\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info short-copy\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"mb24LearningSlider\" data-maxlength=\"88\">Le cloud offre \u00e0 Kar Global de nouvelles fa\u00e7ons d\u2019interagir avec ses clients<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p data-maxlength=\"330\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tExploitant les services cloud d&#039;AWS et de Capgemini, Kar Global, un leader de l\u2019industrie automobile, a d\u00e9velopp\u00e9 sa plateforme d\u2019ench\u00e8res. Il s\u2019agit d\u2019un service num\u00e9rique facile \u00e0 utiliser qui donne acc\u00e8s leurs partenaires \u00e0 des ench\u00e8res de mani\u00e8re autonome, ainsi que de soumettre des plans, des options de financement et de suivre l&#039;\u00e9tat de paiement des \u00e9l\u00e9ments soumis.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-info-footer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"brand-logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t         \t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"slider-nav-wrapper container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"slider-nav-content col-12 col-lg-10 col-xl-6 col-xxl-6\" data-nav-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-nav-container\">\n                                                                                                                    <div class=\"slider-nav\">\n                                                                <button class=\"slider-prev inactive\" aria-label=\"Curseur pr\u00e9c\u00e9dent\"><\/button>\n\n                                                                <button class=\"slider-next\" aria-label=\"Curseur suivant\"><\/button>\n                                                            <\/div>\n                                                                                                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<section class=\"wp-block-cg-blocks-how-we-do-it section section--howwedoit block-howwedoit\"><div class=\"container\"><div><div class=\"content-title\"><h2 data-maxlength=\"72\" class=\"expandable-heading-tag\">Notre expertise<\/h2><\/div><p><\/p><\/div><div class=\"section-content\">\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Transformer la satisfaction client en fid\u00e9lisation<\/h3><\/div><div class=\"expander-content\"><p>Notre plateforme d&#8217;exp\u00e9rience client modulable dans le cloud permet de d\u00e9ployer largement des exp\u00e9riences immersives pour porter la satisfaction client \u00e0 des niveaux jamais atteints. Elle rassemble des donn\u00e9es pour gagner et fid\u00e9liser les clients. Elle augmente \u00e9galement les revenus, la marge et la satisfaction des clients en acc\u00e9l\u00e9rant la prestation de services hyper-personnalis\u00e9s.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h4>Acc\u00e9l\u00e9rer votre transformation vers le cloud<\/h4><\/div><div class=\"expander-content\"><p>Gr\u00e2ce \u00e0 notre Digital Cloud Platform, nous fournissons un acc\u00e8s \u00e0 des mod\u00e8les de plateforme cloud sp\u00e9cifiques au secteur d&#8217;activit\u00e9 ; une marketplace d\u2019API o\u00f9 vous pouvez s\u00e9lectionner des modules sp\u00e9cifiques de votre secteur pour acc\u00e9l\u00e9rer et am\u00e9liorer votre application ; et de nouvelles applications que vous pouvez personnaliser ou d\u00e9velopper pour r\u00e9pondre \u00e0 des besoins sp\u00e9cifiques.<\/p><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Connecter votre exp\u00e9rience collaborateur<\/h3><\/div><div class=\"expander-content\"><p>Donnez \u00e0 vos collaborateurs acc\u00e8s \u00e0 n\u2019importe quelle application, sur n\u2019importe quel appareil, n\u2019importe quand et partout, en toute s\u00e9curit\u00e9. Nous offrons des moyens intelligents et s\u00e9curis\u00e9s de collaborer avec ses coll\u00e8gues du monde entier, ainsi que des offres personnalis\u00e9es de services qui reconnaissent le caract\u00e8re unique de chaque utilisateur.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h4>Acc\u00e9der aux innovations \u00e0 grande \u00e9chelle<\/h4><\/div><div class=\"expander-content\"><p>Nous vous fournissons des informations qui vous permettent de cr\u00e9er votre vision et d&#8217;\u00e9tablir rapidement votre pr\u00e9sence sur le march\u00e9. Ce service vous apporte le rayonnement, l\u2019envergure et le rythme n\u00e9cessaire pour d\u00e9ployer de nouvelles innovations \u00e0 grande \u00e9chelle, avec l&#8217;acc\u00e8s \u00e0 notre savoir-faire, \u00e0 nos services et \u00e0 notre exp\u00e9rience sectorielle.<\/p><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cg-blocks-card-howwedoit expanders\"><div class=\"box card-regulated-agreements card-howwedoit\"><div class=\"expander-box filter-box tag-active \"><div class=\"expander-title\" tabindex=\"0\" role=\"button\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"expander-heading-title\">Cr\u00e9er une vue unique de votre client<\/h3><\/div><div class=\"expander-content\"><p>Notre Customer Data Hub vous offre une vue unique de vos clients gr\u00e2ce \u00e0 des donn\u00e9es clients mutualis\u00e9es. Il fournit une segmentation dynamique \u00e0 partir d\u2019un profil et d\u2019interactions unifi\u00e9s, la d\u00e9mocratisation des donn\u00e9es via des connecteurs pr\u00eats \u00e0 l\u2019emploi avec d\u2019autres syst\u00e8mes marketing et de gestion de la relation client, ainsi que la personnalisation de l\u2019exp\u00e9rience client.<\/p><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"content-more\"><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Nos experts<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\n\n\n\n\n\n<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l&#8217;engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante. <\/p>\n","protected":false},"author":76,"featured_media":7624,"parent":7625,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"f401ad3a-d7d7-412b-8bc9-455a34d41241\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/services\/cloud\/cloud-for-customer-first\/\",\"postId\":515313,\"isSaved\":false,\"isCrossLink\":false,\"hasCrossLink\":false,\"isEnabled\":true}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","footnotes":"","featured_focal_points":"","partner_card_description":"","gsap_animation":0},"brand":[],"partner_type":[],"service":[99],"industry":[],"partners":[],"page-type":[274],"content-group":[],"class_list":["post-7623","page","type-page","status-publish","has-post-thumbnail","hentry","service-cloud","page-type-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cloud For Customer First Services | Capgemini<\/title>\n<meta name=\"description\" content=\"Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l&#039;engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cloud for customer first\" \/>\n<meta property=\"og:description\" content=\"Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l&#039;engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Canada French\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-05T03:34:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\",\"url\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\",\"name\":\"Cloud For Customer First Services | Capgemini\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg\",\"datePublished\":\"2021-03-31T11:56:05+00:00\",\"dateModified\":\"2025-12-05T03:34:17+00:00\",\"description\":\"Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l'engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg\",\"width\":2880,\"height\":1800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.capgemini.com\/ca-fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\",\"item\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Cloud\",\"item\":\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Cloud for customer first\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/ca-fr\/#website\",\"url\":\"https:\/\/www.capgemini.com\/ca-fr\/\",\"name\":\"Capgemini Canada French\",\"description\":\"Capgemini\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/ca-fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Cloud For Customer First Services | Capgemini","description":"Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l'engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/","og_locale":"fr_FR","og_type":"article","og_title":"Cloud for customer first","og_description":"Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l'engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante.","og_url":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/","og_site_name":"Capgemini Canada French","article_modified_time":"2025-12-05T03:34:17+00:00","og_image":[{"width":1200,"height":627,"url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2025\/10\/New-Web-preview-global.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/","url":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/","name":"Cloud For Customer First Services | Capgemini","isPartOf":{"@id":"https:\/\/www.capgemini.com\/ca-fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg","datePublished":"2021-03-31T11:56:05+00:00","dateModified":"2025-12-05T03:34:17+00:00","description":"Les services Cloud for Customer First vous donnent en temps r\u00e9el les informations sur vos clients vous permettant de vous concentrer sur l\u2019innovation : concevoir de nouveaux services favorisant l'engagement des clients et rendant leur exp\u00e9rience globale plus satisfaisante.","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#primaryimage","url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg","contentUrl":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg","width":2880,"height":1800},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/ca-fr\/"},{"@type":"ListItem","position":2,"name":"Services","item":"https:\/\/www.capgemini.com\/ca-fr\/services\/"},{"@type":"ListItem","position":3,"name":"Cloud","item":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/"},{"@type":"ListItem","position":4,"name":"Cloud for customer first"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/ca-fr\/#website","url":"https:\/\/www.capgemini.com\/ca-fr\/","name":"Capgemini Canada French","description":"Capgemini","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/ca-fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"}]}},"brand_term":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"WebPage","headline":"Cloud for customer first","url":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini Canada French","logo":""},"keywords":[],"dateCreated":"2021-03-31T11:56:05Z","datePublished":"2021-03-31T11:56:05Z","dateModified":"2025-12-05T03:34:17Z"},"rendered":"<meta name=\"parsely-title\" content=\"Cloud for customer first\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/ca-fr\/services\/cloud\/cloud-for-customer-first\/\" \/>\n<meta name=\"parsely-type\" content=\"index\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2021-03-31T11:56:05Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/ca-fr\/wp-content\/uploads\/sites\/21\/2021\/03\/Capgemini_Services_cloud.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini Canada French","distributor_original_site_url":"https:\/\/www.capgemini.com\/ca-fr","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/pages\/7623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/users\/76"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/comments?post=7623"}],"version-history":[{"count":8,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/pages\/7623\/revisions"}],"predecessor-version":[{"id":710028,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/pages\/7623\/revisions\/710028"}],"up":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/pages\/7625"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/media\/7624"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/media?parent=7623"}],"wp:term":[{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/brand?post=7623"},{"taxonomy":"partner_type","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/partner_type?post=7623"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/service?post=7623"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/industry?post=7623"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/partners?post=7623"},{"taxonomy":"page-type","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/page-type?post=7623"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-fr\/wp-json\/wp\/v2\/content-group?post=7623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}