{"id":685278,"date":"2025-11-20T02:40:35","date_gmt":"2025-11-20T07:40:35","guid":{"rendered":"https:\/\/www.capgemini.com\/ca-en\/?post_type=research-and-insight&#038;p=685278"},"modified":"2025-11-20T07:23:07","modified_gmt":"2025-11-20T12:23:07","slug":"a-conversation-with-kevin-scott","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/ca-en\/insights\/research-library\/a-conversation-with-kevin-scott\/","title":{"rendered":"Turning scarcity into abundance: A conversation with Kevin Scott, Microsoft"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Innovation<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">A conversation with Kevin Scott<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/11\/CFT-10_Kevin-Scott.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download the article<\/span><span class=\"type\">2 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=research-and-insightu0026p=1108142\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=research-and-insightu0026p=1108142\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-turning-scarcity-into-abundance\">Turning scarcity into abundance<\/h2>\n\n\n\n<figure class=\"wp-block-image alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Kevin-Scott.jpg?w=800\" alt=\"\" class=\"wp-image-685279\" style=\"width:200px\" srcset=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Kevin-Scott.jpg 800w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Kevin-Scott.jpg?resize=150,150 150w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Kevin-Scott.jpg?resize=300,300 300w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Kevin-Scott.jpg?resize=768,768 768w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Kevin-Scott.jpg?resize=400,400 400w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-kevin-scott-is-microsoft-s-chief-technology-officer-prior-to-joining-microsoft-he-was-senior-vice-president-of-engineering-and-operations-at-linkedin\">Kevin Scott is Microsoft\u2019s Chief Technology Officer. Prior to joining Microsoft, he was Senior Vice-President of Engineering and Operations at LinkedIn.<\/h4>\n\n\n\n<p><em>Earlier in his career, he oversaw mobile ads engineering at Google. He sits on the board of directors of Shopify; advises several Silicon Valley startups; is an emeritus member of the board of trustees of the Anita Borg Institute and a trustee of The Scott Foundation. He is also an active angel investor and founded the non-profit organization Behind the Tech.<\/em><\/p>\n\n\n\n<p><em>This interview has been condensed and lightly edited from the original conversation.<\/em><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading is-style-default has-black-color has-text-color has-link-color wp-elements-5fbfa3f0e2ee90d5d6c96b228419c914\" id=\"h-as-a-tech-leader-how-have-you-seen-the-sector-evolve\"><strong>As a tech leader, how have you seen the sector evolve?<\/strong><\/h4>\n\n\n\n<p>The changes have been mind-boggling. I wrote my first program when I was 12 years old, and I just turned 53. The process is very different now. As a software developer, your toolset has become unbelievably powerful over the past four decades and this is reflected in the products that we&#8217;re developing. And I think we\u2019re still accelerating.<\/p>\n\n\n\n<p>We&#8217;re probably going to have more change over the next 40 years due to technology than in the past 40. It is certainly the case that the capabilities for the tools will continue to increase and it creates this enormous possibility space for society to think about which problems we want to solve. Some people view technology as an unstoppable force, outside our control. While it&#8217;s true that technology evolves in unexpected ways, I reject the notion that we have little agency over its outcomes. Technology, including software and AI, is a tool that we shape and decide how to use. Unlike past innovations like the printing press or steam engine, today&#8217;s tools are far more accessible.<\/p>\n\n\n\n<p>When I left academia for Silicon Valley 22 years ago, my first project was a machine learning [ML] task at Google, automating part of the ad system&#8217;s backend. Despite my background in low-level systems and programming languages, I had to dive deep into research, spending six months writing complex code. Today, a high-school student could complete the same task in a single morning. The democratization of these powerful tools means more people can pursue their interests, and AI is accelerating this trend.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-do-you-stay-ahead-of-tech-trends\">How do you stay ahead of tech trends?<\/h4>\n\n\n\n<p>Predicting the future is challenging. Arthur C. Clarke wrote a famous set of essays in the late 1960s called Profiles of the Future, in which he suggested three laws. We&#8217;re all familiar with the third law: &#8220;Any sufficiently advanced technology is indistinguishable from magic.&#8221; However, Clarke also emphasized that we are generally terrible at predicting exactly what the future will look like. But Clarke noticed that, while we often get the details wrong, we can get the contours right if we pay attention.<\/p>\n\n\n\n<p>With OpenAI [Microsoft\u2019s coding and AI platform, for which Scott led the investment in 2019], I&#8217;ve been watching the ML discipline for a long time. Having run gigantic ML projects, I understood the difficulties. Suddenly, OpenAI had a mechanism that solved some of these big, intractable problems and was scaling. It wasn&#8217;t just a one-time solution; it solved a whole category of problems, with a path for scaling. Every time we turn the crank, the range of solvable problems increases. Spotting trends like this is crucial for betting on technology. A good team and access to capital are also important investor considerations.<\/p>\n\n\n\n<p>On the flip side, you need to watch the rate of progress. For instance, blockchain excited everyone as a potential solution to many problems. However, the question that wasn&#8217;t asked was, which problems would it uniquely solve? For example, people were using blockchain inappropriately, as a database or for other gratuitous solutions. It&#8217;s essential to determine if a new technology solves a set of problems better than available tools. Otherwise, what&#8217;s the point?<\/p>\n\n\n\n<p>It&#8217;s incredibly difficult to convince people to adopt something that isn&#8217;t a real solution to a problem they have. They&#8217;ll figure it out quickly, and it just won&#8217;t get used. Over time, it becomes easier for people to make those calls. As a platform builder at Microsoft, we focus on building platforms that are broadly useful, even if we can&#8217;t imagine all the potential uses at design stage. We need to have a bit of humility and trust the judgment of those adopting our tools to find interesting applications. It&#8217;s crucial to pay close attention to the utility cycle.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"640\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/QAG-based_summarization_evaluation-Webpage_Image.jpeg?w=960\" alt=\"\" class=\"wp-image-685280\" srcset=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/QAG-based_summarization_evaluation-Webpage_Image.jpeg 2880w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/QAG-based_summarization_evaluation-Webpage_Image.jpeg?resize=300,188 300w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/QAG-based_summarization_evaluation-Webpage_Image.jpeg?resize=768,480 768w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/QAG-based_summarization_evaluation-Webpage_Image.jpeg?resize=1024,640 1024w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/QAG-based_summarization_evaluation-Webpage_Image.jpeg?resize=1536,960 1536w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/QAG-based_summarization_evaluation-Webpage_Image.jpeg?resize=2048,1280 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We&#8217;re probably going to have more change over the next 40 years due to technology than in the past 40&#8221;<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-is-ai-impacting-software-development\"><strong>How is AI impacting software development?<\/strong><\/h4>\n\n\n\n<p>The rate of adoption of AI technology is dramatically changing data-center infrastructure. I predicted that the demand for AI model inference would become a core aspect of application development. The capital invested in supporting inference is soon going to dwarf other investments.<\/p>\n\n\n\n<p>When there&#8217;s a big shift in workloads on top of infrastructure, you need to reimagine everything from first principles. This is a common pattern in software development.<br>Initially, you build new emerging technologies on existing infrastructure because there&#8217;s no other way to bootstrap it. But once it starts taking off, you face a massive optimization problem to purpose-build everything around the new dominant pattern.<\/p>\n\n\n\n<p>The nature of software engineering is changing dramatically. We are using AI to perform increasingly complex software development tasks, which is beneficial even for a company like Microsoft, one of the largest software engineering companies on the planet. Despite our resources, we never have enough engineering capacity to do all the work we need to, turning software development into an excruciating zero-sum game that involves constant trade-offs.<\/p>\n\n\n\n<p>AI tools offer the possibility of making software engineering less zero-sum. For example, inside Microsoft Research, we have a group of researchers whose mission is to eliminate technical debt at scale using AI tools. Technical debt is hard to avoid and accumulates like real debt, with interest payments that must be addressed, or else it can lead to significant trouble. Using AI to tackle technical debt is transformative and changes the dynamics of running an engineering organization.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center\">&#8220;It&#8217;s essential to determine if a new technology solves a set of problems better than available tools. Otherwise, what&#8217;s the point?&#8221;<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/PS_GovTech_Web-Preview-640x360px_20241219.jpg?w=640\" alt=\"\" class=\"wp-image-685273\" srcset=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/PS_GovTech_Web-Preview-640x360px_20241219.jpg 640w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/PS_GovTech_Web-Preview-640x360px_20241219.jpg?resize=300,169 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-what-are-your-views-on-agentic-ai\"><strong>What are your views on agentic AI?<\/strong><\/h4>\n\n\n\n<p>It&#8217;s exciting. At the highest level, the thing I&#8217;ve been hoping for my entire life is about to happen. Since Ada Lovelace wrote her first program 200 years ago, if you want to access technology, you have needed to either be a programmer, with an understanding of machine complexity and translating human problems into machine-solvable forms, or depending on programmers to anticipate needs and package code into applications.<\/p>\n\n\n\n<p>With agentic software, this paradigm is breaking. Soon, software engineering and product management won&#8217;t involve conceiving and packaging applications or services and then running experiments to see if they got it right. Instead, an agent will be able to translate your needs with high fidelity and execute them. The capabilities in these apps will need to be actuatable by your agent, leading to a profound change in how software is produced and used.<\/p>\n\n\n\n<p>Sam Altman [CEO of OpenAI] has said that first-generation agents like those in the GPT-4 era, were good at completing five-second tasks. The current generation handles five-minute tasks and, over time, agents will be capable of longer and more complex tasks. For example, my daughter, a 10th grader doing an internship at Stanford, asked me how convolutional neural networks [CNNs] work. She was trying to build a blood oxygen saturation monitor using retinal images and needed to segment the blood vessels. I immediately thought about challenges such as insufficient data to train a CNN model. However, using deep research [an OpenAI research agent] and ChatGPT on my cellphone, I provided her with 24 citations, including medical literature, image-processing algorithms, and the right open-source library. It even wrote the Python code for segmentation. What would have taken me two days in grad school was compressed into five minutes. That&#8217;s where we&#8217;re headed. This illustrates the growing complexity and capability of AI agents.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"640\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/AI-Robotics-and-Experiences-Lab-Web-banner_2880X1800.jpg?w=960\" alt=\"\" class=\"wp-image-685272\" srcset=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/AI-Robotics-and-Experiences-Lab-Web-banner_2880X1800.jpg 2880w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/AI-Robotics-and-Experiences-Lab-Web-banner_2880X1800.jpg?resize=300,188 300w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/AI-Robotics-and-Experiences-Lab-Web-banner_2880X1800.jpg?resize=768,480 768w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/AI-Robotics-and-Experiences-Lab-Web-banner_2880X1800.jpg?resize=1024,640 1024w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/AI-Robotics-and-Experiences-Lab-Web-banner_2880X1800.jpg?resize=1536,960 1536w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/AI-Robotics-and-Experiences-Lab-Web-banner_2880X1800.jpg?resize=2048,1280 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Using AI to tackle technical debt is transformative and changes the dynamics of running an engineering organization&#8221;<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-5ef899a6936fbe5515dcbe52de2b7ce4\" id=\"h-\"><\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-should-large-organizations-and-employees-adapt-to-agentic-ai\"><strong>How should large organizations and employees adapt to agentic AI?<\/strong><\/h4>\n\n\n\n<p>Everyone should read [LinkedIn founders, Redi Hoffman and Greg Beato\u2019s] new book, Superagency. I strongly agree with their point that the most successful employees in the future will be early and ambitious adopters of AI tools. Some people have already figured out how to be more productive by using systems to handle the most irritating parts of their jobs, freeing them up to do what they are uniquely good at. These individuals are getting hold of the tools they want and it&#8217;s having a real positive impact on their productivity.<\/p>\n\n\n\n<p>While there will be some disruption, the most successful businesses will hire great people and equip them with the best AI tools. The idea of winning purely through cost optimization by substituting human labor for AI, without reinvesting savings in the human workforce to create innovation and value, is unlikely to work. Over time, the markets will reflect this, and we will see lots of investment in people.<\/p>\n\n\n\n<p>As much as I am a fan of AI, there are plenty of things it will likely never be good at. There is also a strong human preference for interacting and working with other humans, which isn&#8217;t going to change.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"640\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Metaverse-in-Healthcare-web-banner.jpg?w=960\" alt=\"\" class=\"wp-image-685281\" srcset=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Metaverse-in-Healthcare-web-banner.jpg 2880w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Metaverse-in-Healthcare-web-banner.jpg?resize=300,188 300w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Metaverse-in-Healthcare-web-banner.jpg?resize=768,480 768w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Metaverse-in-Healthcare-web-banner.jpg?resize=1024,640 1024w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Metaverse-in-Healthcare-web-banner.jpg?resize=1536,960 1536w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2025\/11\/Metaverse-in-Healthcare-web-banner.jpg?resize=2048,1280 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;The idea of winning purely through cost optimization by substituting human labor for AI, without reinvesting savings in the human workforce to create innovation and value, is unlikely to work&#8221;<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-do-we-ensure-ai-benefits-everyone\"><strong>How do we ensure AI benefits everyone?<\/strong><\/h4>\n\n\n\n<p>People genuinely want to help others. I already see many people using these tools for good. Society should focus on addressing the most challenging problems we face. Often, the friction and irritation in society stem from zero-sum games, like healthcare. We have a finite capacity to deliver healthcare to a population whose demands are growing due to demographic aging. In this context, technological disruption is necessary to avoid a crisis. Policymakers and those thinking about incentive structures should look to AI to open zero-sum areas so that there are more winners. Everyone wants high-quality, efficiently supplied healthcare that is both abundant and cheap, and AI can help us achieve that. It can also help address other challenging issues such as the need for sustainable energy, climate change, access to education, and more. There are plenty of areas where technology can turn scarcity into abundance.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Policymakers and those thinking about incentive structures should look to AI to open zero-sum areas so that there are more winners&#8221;<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"640\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2023\/08\/Smart-Grid-technologies-for-the-future_2880X1800.jpg?w=960\" alt=\"\" class=\"wp-image-676259\" srcset=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2023\/08\/Smart-Grid-technologies-for-the-future_2880X1800.jpg 2880w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2023\/08\/Smart-Grid-technologies-for-the-future_2880X1800.jpg?resize=300,188 300w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2023\/08\/Smart-Grid-technologies-for-the-future_2880X1800.jpg?resize=768,480 768w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2023\/08\/Smart-Grid-technologies-for-the-future_2880X1800.jpg?resize=1024,640 1024w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2023\/08\/Smart-Grid-technologies-for-the-future_2880X1800.jpg?resize=1536,960 1536w, https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2023\/08\/Smart-Grid-technologies-for-the-future_2880X1800.jpg?resize=2048,1280 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-cg-blocks-profile-card undefined profile-card section profile-card-slider\"><section class=\"profile-card section profile-card-slider\"><div class=\"container profileCardContainer\"><div class=\"profile-box\"><div class=\"row\"><div class=\"col-md-6 col-lg-3\"><div class=\"box\"><div class=\"box-author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/Kevin-Scott.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/Kevin-Scott.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/Kevin-Scott.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><\/div><\/div><div class=\"col-md-6 col-lg-9 right-side-box\"><div class=\"row right-box\"><div class=\"col-lg-4 profile\"><h3 class=\"profile-title\">Kevin Scott<\/h3><p class=\"box-position\">Chief Technology Officer, Microsoft<\/p><ul class=\"social-nav social-nav-icons\"><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-call-to-action undefined is-style-cg-secondary-3 call-to-action-block\"><div class=\"container\"><div class=\"call-to-action-block-content-wrapper has-description\"><div class=\"text-wrapper has-description\"><h3 class=\"title\" data-maxlength=\"144\">Stay informed<\/h3><p class=\"description\" data-maxlength=\"210\">Subscribe to have the latest reports from the Capgemini Research Institute delivered 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value=\"Director\/Principle Consultant\">Director\/Principle Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"EVP\">EVP<\/option>\n\t\t\t\t\t\t\t<option value=\"Manager\">Manager<\/option>\n\t\t\t\t\t\t\t<option value=\"Operational\">Operational<\/option>\n\t\t\t\t\t\t\t<option value=\"Other CXO\">Other CXO<\/option>\n\t\t\t\t\t\t\t<option value=\"Purchaser\">Purchaser<\/option>\n\t\t\t\t\t\t\t<option value=\"Senior Manager\/Managing Consultant\">Senior Manager\/Managing Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"SVP\">SVP<\/option>\n\t\t\t\t\t\t\t<option value=\"Vice President\">Vice President<\/option>\n\t\t\t\t\t<\/select>\n\n\t\t<label for=\"_mf_700026_6651_509012146\" class=\"form-label\">Position\/Level <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\" role=\"alert\">Position\/Level is not valid.<\/div><\/div>\n\t\t<div class=\"mf_field mf_field--multiselect floating mf-required\"\n\t\t\tdata-validate=\"multiselect\">\n\n\t\t\t<label class=\"floating__label\" for=\"_mf_700026_4596_4026441745\">\n\t\t\t\tInterests \t\t\t<\/label>\n\n\t\t\t<select multiple=\"true\" id=\"_mf_700026_4596_4026441745\" class=\"mf_field__input js-with-select2 empty\"\n\t\t\t\tname=\"_mf_700026_4596[]\" required>\n\t\t\t\t<option value=\"all\">All<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sustainability\">Sustainability <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Innovation\">Innovation<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Talent and People\">Talent and People<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Intelligent Industry\">Intelligent Industry<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Customer first\">Customer first<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Enterprise management\">Enterprise management<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Data &amp; AI\">Data &amp; AI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cloud\">Cloud<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cybersecurity\">Cybersecurity<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lifesciences and Healthcare\">Lifesciences and Healthcare<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Financial services\">Financial services<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Public Services\">Public Services<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Automotive\">Automotive<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Energy &amp; utilities\">Energy &amp; utilities<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"CPRD\">CPRD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"TMT\">TMT<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Manufacturing\">Manufacturing<\/option>\n\t\t\t\t\t\t\t<\/select>\n\n\t\t\t<div class=\"invalid-feedback-frm\" role=\"alert\">Interests is not valid.<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"mf_field mf_field--country mf_field--select floating form-country-select-parent mf-required\">\n\n\t\t\t<label for=\"_mf_344265_6540_530403639\" class=\"floating__label form-country-select-label\" data-content=\"Country\">\n\t\t\t\t<span class=\"floating-label-content\">Country<\/span>\n\t\t\t<\/label>\n\n\t\t\t<div class=\"select-wrap\">\n<i class=\"icon icon-zodiak-chevron-down\"><\/i>\n\t\t\t\t<select id=\"_mf_344265_6540_530403639\" class=\"mf_field__input empty mf-country-selectbox form_country_select\" name=\"_mf_344265_6540\" data-validate=\"select\" required>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"\"  selected='selected'>Country<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AF\" >Afghanistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AX\" >Aland Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AL\" >Albania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DZ\" >Algeria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AS\" >American Samoa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AD\" >Andorra<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AO\" >Angola<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AI\" >Anguilla<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AQ\" >Antarctica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AG\" >Antigua And Barbuda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AR\" >Argentina<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AM\" >Armenia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AW\" >Aruba<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AU\" >Australia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AT\" >Austria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AZ\" >Azerbaijan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BS\" >Bahamas<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BH\" >Bahrain<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BD\" >Bangladesh<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BB\" >Barbados<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BY\" >Belarus<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BE\" >Belgium<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BZ\" >Belize<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BJ\" >Benin<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BM\" >Bermuda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BT\" >Bhutan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BO\" >Bolivia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BA\" >Bosnia And Herzegovina<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BW\" >Botswana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BV\" >Bouvet Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BR\" >Brazil<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IO\" >British Indian Ocean Territory<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BN\" >Brunei Darussalam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BG\" >Bulgaria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BF\" >Burkina Faso<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BI\" >Burundi<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KH\" >Cambodia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CM\" >Cameroon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CA\" >Canada<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CV\" >Cape Verde<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KY\" >Cayman Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CF\" >Central African Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TD\" >Chad<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CL\" >Chile<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CN\" >China<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CX\" >Christmas Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CC\" >Cocos (Keeling) Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CO\" >Colombia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KM\" >Comoros<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CG\" >Congo<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CD\" >Congo, Democratic Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CK\" >Cook Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CR\" >Costa Rica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CI\" >Cote D&#039;Ivoire<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HR\" >Croatia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CU\" >Cuba<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CY\" >Cyprus<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CZ\" >Czech Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DK\" >Denmark<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DJ\" >Djibouti<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DM\" >Dominica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DO\" >Dominican Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EC\" >Ecuador<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EG\" >Egypt<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SV\" >El Salvador<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GQ\" >Equatorial Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ER\" >Eritrea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EE\" >Estonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ET\" >Ethiopia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FK\" >Falkland Islands (Malvinas)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FO\" >Faroe Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FJ\" >Fiji<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FI\" >Finland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FR\" >France<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GF\" >French Guiana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PF\" >French Polynesia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TF\" >French Southern Territories<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GA\" >Gabon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GM\" >Gambia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GE\" >Georgia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DE\" >Germany<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GH\" >Ghana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GI\" >Gibraltar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GR\" >Greece<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GL\" >Greenland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GD\" >Grenada<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GP\" >Guadeloupe<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GU\" >Guam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GT\" >Guatemala<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GG\" >Guernsey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GN\" >Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GW\" >Guinea-Bissau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GY\" >Guyana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HT\" >Haiti<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HM\" >Heard Island &amp; Mcdonald Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VA\" >Holy See (Vatican City State)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HN\" >Honduras<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HK\" >Hong Kong<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HU\" >Hungary<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IS\" >Iceland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IN\" >India<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ID\" >Indonesia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IR\" >Iran, Islamic Republic Of<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IQ\" >Iraq<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IE\" >Ireland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IM\" >Isle Of Man<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IL\" >Israel<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IT\" >Italy<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JM\" >Jamaica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JP\" >Japan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JE\" >Jersey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JO\" >Jordan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KZ\" >Kazakhstan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KE\" >Kenya<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KI\" >Kiribati<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KR\" >Korea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KW\" >Kuwait<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KG\" >Kyrgyzstan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LA\" >Lao People&#039;s Democratic Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LV\" >Latvia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LB\" >Lebanon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LS\" >Lesotho<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LR\" >Liberia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LY\" >Libyan Arab Jamahiriya<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LI\" >Liechtenstein<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LT\" >Lithuania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LU\" >Luxembourg<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MO\" >Macao<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MK\" >Macedonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MG\" >Madagascar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MW\" >Malawi<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MY\" >Malaysia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MV\" >Maldives<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ML\" >Mali<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MT\" >Malta<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MH\" >Marshall Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MQ\" >Martinique<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MR\" >Mauritania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MU\" >Mauritius<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"YT\" >Mayotte<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MX\" >Mexico<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FM\" >Micronesia, Federated States Of<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MD\" >Moldova<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MC\" >Monaco<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MN\" >Mongolia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ME\" >Montenegro<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MS\" >Montserrat<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MA\" >Morocco<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MZ\" >Mozambique<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MM\" >Myanmar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NA\" >Namibia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NR\" >Nauru<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NP\" >Nepal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NL\" >Netherlands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AN\" >Netherlands Antilles<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NC\" >New Caledonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NZ\" >New Zealand<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NI\" >Nicaragua<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NE\" >Niger<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NG\" >Nigeria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NU\" >Niue<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NF\" >Norfolk Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MP\" >Northern Mariana Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NO\" >Norway<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"OM\" >Oman<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PK\" >Pakistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PW\" >Palau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PS\" >Palestinian Territory, Occupied<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PA\" >Panama<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PG\" >Papua New Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PY\" >Paraguay<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PE\" >Peru<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PH\" >Philippines<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PN\" >Pitcairn<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PL\" >Poland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PT\" >Portugal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PR\" >Puerto Rico<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"QA\" >Qatar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RE\" >Reunion<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RO\" >Romania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RU\" >Russian Federation<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RW\" >Rwanda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BL\" >Saint Barthelemy<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SH\" >Saint Helena<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KN\" >Saint Kitts And Nevis<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LC\" >Saint Lucia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MF\" >Saint Martin<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PM\" >Saint Pierre And Miquelon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VC\" >Saint Vincent And Grenadines<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"WS\" >Samoa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SM\" >San Marino<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ST\" >Sao Tome And Principe<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SA\" >Saudi Arabia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SN\" >Senegal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RS\" >Serbia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SC\" >Seychelles<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SL\" >Sierra Leone<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SG\" >Singapore<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SK\" >Slovakia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SI\" >Slovenia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SB\" >Solomon Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SO\" >Somalia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ZA\" >South Africa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GS\" >South Georgia And Sandwich Isl.<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ES\" >Spain<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LK\" >Sri Lanka<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SD\" >Sudan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SR\" >Suriname<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SJ\" >Svalbard And Jan Mayen<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SZ\" >Swaziland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SE\" >Sweden<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CH\" >Switzerland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SY\" >Syrian Arab Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TW\" >Taiwan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TJ\" >Tajikistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TZ\" >Tanzania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TH\" >Thailand<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TL\" >Timor-Leste<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TG\" >Togo<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TK\" >Tokelau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TO\" >Tonga<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TT\" >Trinidad And Tobago<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TN\" >Tunisia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TR\" >Turkey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TM\" >Turkmenistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TC\" >Turks And Caicos Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TV\" >Tuvalu<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UG\" >Uganda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UA\" >Ukraine<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AE\" >United Arab Emirates<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GB\" >United Kingdom<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"US\" >United States<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UM\" >United States Outlying Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UY\" >Uruguay<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UZ\" >Uzbekistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VU\" >Vanuatu<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VE\" >Venezuela<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VN\" >Viet Nam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VG\" >Virgin Islands, British<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VI\" >Virgin Islands, U.S.<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"WF\" >Wallis And Futuna<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EH\" >Western Sahara<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"YE\" >Yemen<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ZM\" >Zambia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ZW\" >Zimbabwe<\/option>\n\t\t\t\t\t\t\t\t\t<\/select>\n\n\t\t\t\t<div class=\"invalid-feedback-frm\" role=\"alert\">Country is not valid.<\/div>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<script type=\"text\/javascript\">\n            jQuery(document).ready(function($) {\n                $('.mf_form__form').each(function() {\n                    var $form = $(this); \/\/ This specific form instance\n\n                    \/\/ Find the country select in this form\n                    $form.find('.form_country_select').each(function() {\n                        var $select = $(this);\n\t\t\t\t\t\tvar clickCount = 0;\n                        \/\/ On change\n                        $select.on('click', function() {\n\t\t\t\t\t\t\tclickCount++;\n\t\t\t\t\t\t\tif (clickCount === 1) {\n\t\t\t\t\t\t\t\t$(this).parent().find('.icon-zodiak-chevron-down').addClass('active');\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tclickCount = 0;\n\t\t\t\t\t\t\t\t$(this).parent().find('.icon-zodiak-chevron-down').removeClass('active');\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t\t$select.on('blur', function() {\n\t\t\t\t\t\t\tclickCount = 0;\n\t\t\t\t\t\t\t$(this).parent().find('.icon-zodiak-chevron-down').removeClass('active');\n\t\t\t\t\t\t});\n                    });\n                });\n            });\n        <\/script>\n\n\t\t<div class=\"mf-field-wrapper form-floating col-sm-12\"><input type=\"text\" class=\"form-control\" id=\"_mf_344265_8838_249688594\" name=\"_mf_344265_8838\" placeholder=\"Company\" required \/><label for=\"_mf_344265_8838_249688594\" class=\"form-label\">Company <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\" role=\"alert\">Company is not valid.<\/div><\/div><div class=\"mf-field-wrapper  col-sm-12\">\n\t\t<div class=\"form-check checkbox-controls\">\n\n\t\t\t<input type=\"checkbox\" id=\"_mf_344265_2520_3593588285\" class=\"form-check-input\"\n\t\t\t\tname=\"_mf_344265_2520[]\"\n\t\t\t\tvalue=\"1\"\n\t\t\t\trequired\n\t\t\t>\n\n\t\t\t<label for=\"_mf_344265_2520_3593588285\" class=\"form-check-label consent-text\">\n\t\t\t\tI agree to Capgemini collecting &amp; processing my personal data to allow me to receive information on Capgemini services. 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Prior to joining Microsoft, he was Senior Vice-President of Engineering and Operations at LinkedIn.<\/p>\n","protected":false},"author":33,"featured_media":685282,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":289,"primary_term":"Innovation","featured_focal_points":"{\"x\":0.49,\"y\":0.2}"},"tags":[],"research-and-insight-type":[359,297,288],"theme":[50,289],"brand":[],"service":[],"industry":[],"partners":[],"content-group":[],"class_list":["post-685278","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","research-and-insight-type-capgemini-research-institute","research-and-insight-type-conversations-for-tomorrow","research-and-insight-type-report","theme-data-and-ai","theme-innovation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Turning scarcity into abundance: A conversation with Kevin Scott, Microsoft - Capgemini Canada - English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ca-en\/insights\/research-library\/a-conversation-with-kevin-scott\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Turning scarcity into abundance: A conversation with Kevin Scott, Microsoft\" \/>\n<meta property=\"og:description\" content=\"Kevin Scott is Microsoft\u2019s Chief Technology Officer. 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