{"id":561772,"date":"2021-06-04T14:08:00","date_gmt":"2021-06-04T14:08:00","guid":{"rendered":"https:\/\/www.capgemini.com\/ca-en\/?post_type=press-release&#038;p=561772"},"modified":"2026-06-03T02:29:10","modified_gmt":"2026-06-03T06:29:10","slug":"capgemini-named-a-leader-in-the-isg-provider-lens-procurement-bpo-and-transformation-services-global-report","status":"publish","type":"press-release","link":"https:\/\/www.capgemini.com\/ca-en\/news\/press-releases\/capgemini-named-a-leader-in-the-isg-provider-lens-procurement-bpo-and-transformation-services-global-report\/","title":{"rendered":"Capgemini named a Leader in the ISG Provider Lens\u2122 Procurement BPO and Transformation Services Global Report"},"content":{"rendered":"\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tCapgemini named a Leader in the ISG Provider Lens\u2122 Procurement BPO and Transformation Services Global Report\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Jun 4, 2021<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-press-release-downloads\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"download-item\" type=\"download\" href=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/30\/2022\/05\/2021_06_04_Capgemini_-Leader-in-ISG-Lens-Quadrant-BPO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Opens in a new window\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-icon\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-title\">Download press release<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-props\">195 KB  pdf<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div><div class=\"article-text article-quote-text\">\n<p><strong>Paris, June 4, 2021\u2013 <\/strong><a href=\"https:\/\/www.capgemini.com\/ca-en\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Capgemini<\/strong><\/a><strong> today announced that it has been named a Leader in the <\/strong><a href=\"https:\/\/research.isg-one.com\/reportaction\/Quadrant-Procurement-Global-2021\/Marketing\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ISG Provider Lens<sup>TM<\/sup> \u00a0Procurement BPO and Transformation Services Global Report<\/strong><\/a><strong>. Organized by leading technology research and advisory firm, Information Services Group (ISG), the report recognizes enterprises which are adopting digital innovation in their procurement processes.<\/strong><\/p>\n\n\n\n<p>Capgemini was recognized for its:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Smart procurement management approach that integrates emerging technologies<\/li>\n\n\n\n<li>Unique delivery framework that provides a combination of tools, techniques and methodologies for streamlining business processes and accelerating digital transformation<\/li>\n\n\n\n<li>Specific approach to develop automation solutions and drive change across business processes, helping clients optimize investments in technology and enterprise resource planning (ERP) capabilities<\/li>\n<\/ul>\n\n\n\n<p>Greg Bateup, Head of Solutions and Transformations \u2013 Procurement, Business Services at Capgemini said, <em>\u201cWe enable our clients to move towards a frictionless enterprise, an approach that seamlessly connects processes and people, using intelligent solutions, so that it can be integrated in to a smart, enterprise-wide, digital model. This \u2018leader\u2019 recognition is a testament to our continuous efforts of delivering tangible business outcomes for our clients, helping them become more resilient and agile.\u201d<\/em><\/p>\n\n\n\n<p>Bruce Guptill, Lead Analyst at ISG says, <em>\u201cCapgemini\u2019s comprehensive and distinctive \u2018Smart Procurement Management\u2019 approach \u2013 including its ESOAR automation and optimization methodology\u2013 helps position it as a Leader in our Procurement BPO study by driving measurable, outcome\u2011based process improvement for enterprise clients.\u201d<\/em><\/p>\n\n\n\n<p><strong>About Capgemini<\/strong><\/p>\n\n\n\n<p>Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of \u20ac16 billion.<\/p>\n\n\n\n<p>Get the Future You Want |&nbsp;<a href=\"http:\/\/www.capgemini.com\/ca-en\/\">www.capgemini.com<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<div class=\"wp-block-cg-blocks-cg-block-related-content\"><section class=\"relatedContentBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"related-content-heading\">Related News<\/h2><\/div><\/div><div class=\"row relatedContent\"><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about Capgemini unveils Google Cloud AI Enterprise Hub to accelerate agentic AI enterprise transformation\" href=\"https:\/\/www.capgemini.com\/ca-en\/news\/press-releases\/capgemini-unveils-google-cloud-ai-enterprise-hub-to-accelerate-agentic-ai-enterprise-transformation\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"box-tag\"><span>Partners<\/span><\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"box-title\"><h3 class=\"box-subtitle\">Capgemini unveils Google Cloud AI Enterprise Hub to accelerate agentic AI enterprise transformation<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Jun 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/04_23_Capgemini-news-alert_Google-Cloud-AI-Enterprise-Hub.pdf&quot; aria-label=&quot;Download Press Release&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Download press release&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;143 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Read more about Capgemini unveils Google Cloud AI Enterprise Hub to 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class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Jun 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/08\/08_26_Capgemini-to-acquire-Cloud4C.pdf&quot; aria-label=&quot;Download Press Release&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Download press release&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;148 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Read more about Capgemini to acquire Cloud4C, a leader in hybrid cloud platform services\" href=\"https:\/\/www.capgemini.com\/ca-en\/news\/press-releases\/capgemini-to-acquire-cloud4c-a-leader-in-hybrid-cloud-platform-services\/\">Read more about<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about World Energy Markets Observatory 2019\" href=\"https:\/\/www.capgemini.com\/ca-en\/news\/press-releases\/world-energy-markets-observatory-2019\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"box-tag\"><span>Reports<\/span><\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"box-title\"><h3 class=\"box-subtitle\">World Energy Markets Observatory 2019<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Jun 5, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/04\/2019_11_05_Capgemini_WEMO.pdf&quot; aria-label=&quot;Download Press Release&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Download press release&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;154 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Read more about World Energy Markets Observatory 2019\" href=\"https:\/\/www.capgemini.com\/ca-en\/news\/press-releases\/world-energy-markets-observatory-2019\/\">Read more about<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"fb45102b-9ef2-48a3-9da5-3e0289337f50\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/30\/2022\/05\/2021_06_04_Capgemini_-Leader-in-ISG-Lens-Quadrant-BPO.pdf","related_resource_id":561773,"related_resource_size":"195 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