{"id":567001,"date":"2022-09-08T10:05:10","date_gmt":"2022-09-08T10:05:10","guid":{"rendered":"https:\/\/www.capgemini.com\/?page_id=632677"},"modified":"2023-04-13T09:53:52","modified_gmt":"2023-04-13T14:53:52","slug":"capgemini-touchless-claims","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/ca-en\/solutions\/capgemini-touchless-claims\/","title":{"rendered":"Capgemini Touchless Claims"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=2880&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=2880&amp;quality=90 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=1440&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=2880&amp;quality=90 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=1024&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=1024&amp;quality=90 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=768&amp;quality=90 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg?w=768&amp;quality=90 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/05\/Capgemini_Solutions_Touchless-Claims.jpg\" class=\"header-img header-img-d\" alt=\"Capgemini_Solutions_Touchless-Claims\" style=\"object-fit:cover;object-position:46% 65%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><h5 class=\"box-tag\" data-maxlength=\"34\">Solution<\/h5><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Capgemini Touchless Claims <\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/01\/Touchless-Claims-for-Property-and-Casulty-Insurance.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download factsheet<\/span><span class=\"type\">427 KB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\" id=\"introParaWrapper\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?page_id=632677\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/?page_id=632677&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/?page_id=632677&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Claims optimization must be a strategic priority for carriers. That&#8217;s why we bring you Capgemini Touchless Claims.<\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\" id=\"quoteWrapper\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-10 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>Loss Adjustment Expenses (LAEs) account for 9-12% of an insurer\u2019s direct written premiums on an average. With claim severity and newly emerging risks on the rise, it is imperative that insurers scrutinize and optimize their claims processes..<\/p>\n\n\n\n<p>Moreover,&nbsp;<a href=\"http:\/\/www.worldinsurancereport.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">according to the World Insurance Report 2020<\/a>, consumers of all ages are increasingly using digital channels insurance transactions. By offering omnichannel delivery and self-service capabilities through digital channels, insurers can meet customer needs and offer a superior customer claims experience during the critical moment of truth.<\/p>\n\n\n\n<p>Capgemini\u2019s Touchless Claims offering is designed to help carriers increase operational efficiency and meet customer needs by leveraging AI, automation, machine learning, data and a vast partner ecosystem.<\/p>\n\n\n\n<p>The end-to-end umbrella offering consists of solutions that enable insurers to transform each stage of the claims value chain. These solutions include&nbsp;Digital FNOL,&nbsp;Cognitive Document Processing,&nbsp;Open Insurance Transformation&nbsp;and more.<\/p>\n\n\n\n<p>By implementing Touchless Claims, carriers can:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Improve loss ratios<\/li><li>Reduce LAEs<\/li><li>Reduce claim intake costs<\/li><li>Improve claims cycle times<\/li><li>Offer customers a differentiated claims experience<\/li><\/ul>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para-video section section--info-2cols section--insights section-video\"><div class=\"bg-color video-align-left\"><div class=\"container\"><div class=\"row video-align-right\"><div class=\"col-md-12\"><div class=\"video-align-right row box box--4 box--mini\"><div class=\"col-md-1\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><div class=\"video-wrapper\"><iframe title=\"video section\" src=\"https:\/\/www.youtube.com\/embed\/ABAWvhmAMAk\" frameborder=\"0\" rel=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><div class=\"col-md-3\"><h4 data-maxlength=\"34\">Our Touchless Claims solution<\/h4><div class=\"video-info\"><p data-maxlength=\"68\"><\/p><\/div><\/div><div class=\"col-md-1\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-why-work-with-capgemini\"><strong>Why work with Capgemini<\/strong>?<\/h4>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Capgemini helps our clients become Inventive Insurers by approaching \u201cdigital\u201d as an enterprise strategy across technology, operations, and business functions and bringing together an unparalleled breadth and depth of digital capabilities. This is underpinned with our deep insurance industry expertise and a leading Insurance Industry Solution Practice that enables us to solve our clients\u2019 most complex business problems so that they can transform their business into a digital business.<\/li><li>Capgemini\u2019s unique Innovation ecosystem: Clients get access to a thriving ecosystem of startups, accelerators, partners and FinTechs to try out innovative products.<\/li><li>Cutting edge tech from InsurTechs in the solution will provide great savings and a better customer experience.<\/li><\/ul>\n\n\n\n<p>For more details email&nbsp;<a href=\"mailto:insurance@capgemini.com\">insurance@capgemini.com<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":151,"featured_media":0,"parent":584467,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","footnotes":"","featured_focal_points":"","partner_card_description":"","gsap_animation":0},"brand":[],"partner_type":[],"service":[],"industry":[],"partners":[],"page-type":[226],"content-group":[],"class_list":["post-567001","page","type-page","status-publish","hentry","page-type-solutions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - 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