{"id":513882,"date":"2021-03-23T05:35:09","date_gmt":"2021-03-23T05:35:09","guid":{"rendered":"https:\/\/www.capgemini.com\/ca-en\/?post_type=client-story&p=513882"},"modified":"2025-04-04T12:42:57","modified_gmt":"2025-04-04T16:42:57","slug":"global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","title":{"rendered":"Global media and entertainment client wins with a consumer-grade employee experience"},"content":{"rendered":"\n
\"\"<\/picture><\/div>
<\/div>
<\/div><\/div>

Global media and entertainment client wins with a consumer-grade employee experience<\/h1><\/div>
Capgemini-…<\/span>280 KB <\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n
\n
\n

\u201cWe have a clear vision for how we want to deliver services \u2013 through an end-to-end user experience that abstracts the complexity of our organization from our end users and simplifies our ability to serve them.\u201d \u2013 client, VP, Software Development & Engineering<\/p>\n<\/blockquote>\n\n\n\n

Success sometimes brings challenges in its wake. For instance, a world leader in media, entertainment, and technology had grown through product expansion and strategic partnerships and acquisitions \u2013 but its attainments led to mounting complexities for internal stakeholders interacting with IT.<\/p>\n\n\n\n

The organization\u2019s growth resulted in five distributed businesses that operated independently. Processes were siloed within each of the IT functions, and IT tools were a blend of enterprise and distributed elements.<\/p>\n\n\n\n

Across the business, the workforce needed a uniform and consumer-grade service and support experience, while the IT staff sought a platform that would make it easier for them to provide a better experience, while themselves achieving high levels of control and governance.<\/p>\n\n\n\n

Bringing consistency, simplicity, and enhanced usefulness to IT service management<\/strong><\/h3>\n\n\n\n

Working with Capgemini, the company reimagined its entire approach to IT service management (ITSM). Key to this was, first, understanding the current landscape and ticket types; and second, ensuring that employees were consulted on the development of new processes, paying particular attention to the user experience.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

What emerged was an enhanced ITSM experience, providing consistency in intake processes, and also in notification mechanisms and toolsets. A single, company-wide reporting solution was created, providing self-service capabilities for the creation of reports. Other elements of the approach included consistency in automation across all divisions, a consolidated and standardized knowledge-management system, a straightforward governance model, and an intuitive ServiceNow<\/a> walk-up application.<\/p>\n\n\n\n

Central to success were the alignment of business and IT functions, a guiding vision of simplicity and usefulness, and a relentless focus on the needs of users.<\/p>\n\n\n\n

The result? An ITSM approach of which the business can be proud \u2013 and on which it can build.<\/p>\n\n\n\n

Watch the webinar<\/h3>\n\n\n\n
\"\"<\/a><\/figure>\n\n\n\n

Connect with us<\/h3>\n\n\n\n
        <div class=\"pf_forms__container \">\n                        <form id=\"pf_form_452178\" class=\"pf_form__form\" action=\"\" method=\"post\" enctype=\"multipart\/form-data\">\n                        <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_447347_4096\">First Name                 &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_447347_4096\" class=\"pf_field__input empty\" name=\"_pf_447347_4096\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_447347_5963\">Last Name                  &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_447347_5963\" class=\"pf_field__input empty\" name=\"_pf_447347_5963\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_447347_2522\">Company                    &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_447347_2522\" class=\"pf_field__input empty\" name=\"_pf_447347_2522\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--email pf-required\" data-validate=\"email\">\n            <label for=\"_pf_447347_8100\">Email                  &nbsp;<span class=\"pf-required--symbol\"> * <\/span>              <\/label>\n            <input type=\"email\" id=\"_pf_447347_8100\" class=\"pf_field__input empty\" name=\"_pf_447347_8100\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_447347_2907\">Job title                  &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_447347_2907\" class=\"pf_field__input empty\" name=\"_pf_447347_2907\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--select pf-required\" data-validate=\"select\">\n            <label for=\"_pf_447347_3997\">Job Level                  &nbsp;<span class=\"pf-required--symbol\"> * <\/span>              <\/label>\n\n        <select id=\"_pf_447347_3997\" class=\"pf_field__input empty select2-hidden-accessible\" name=\"_pf_447347_3997\" required=\"\" tabindex=\"-1\" aria-hidden=\"false\" style=\"width: 635.501px;\">\n\n                                        <option value=\"\"> <\/option>\n\n                                        <option value=\"Assistant\/Secretary\">Assistant\/Secretary<\/option>\n                                        <option value=\"CDO\/CMO\">CDO\/CMO<\/option>\n                                        <option value=\"CEO\">CEO<\/option>\n                                        <option value=\"CFO\">CFO<\/option>\n                                        <option value=\"Chairman\/Board of Directors\">Chairman\/Board of Directors<\/option>\n                                        <option value=\"CIO\/CTO\">CIO\/CTO<\/option>\n                                        <option value=\"Consultant\/Senior Consultant\">Consultant\/Senior Consultant<\/option>\n                                        <option value=\"Director\/Principal Consultant\">Director\/Principal Consultant<\/option>\n                                        <option value=\"Manager\">Manager<\/option>\n                                        <option value=\"Operational\">Operational<\/option>\n                                        <option value=\"Other CXO\">Other CXO<\/option>\n                                        <option value=\"Purchaser\">Purchaser<\/option>\n                                        <option value=\"Senior Manager\/Managing Consultant\">Senior Manager\/Managing Consultant<\/option>\n                                        <option value=\"Vice President\">Vice President<\/option>\n                                        <option value=\"EVP\">EVP<\/option>\n                                        <option value=\"SVP\">SVP<\/option>\n\n            <\/select><span class=\"select2 select2-container select2-container--default\" dir=\"ltr\" aria-hidden=\"true\" style=\"width: 635.501px;\"><span class=\"selection\"><span class=\"select2-selection select2-selection--single\" aria-haspopup=\"true\" aria-expanded=\"false\" tabindex=\"0\" aria-labelledby=\"select2-_pf_447347_3997-container\" role=\"combobox\"><span class=\"select2-selection__rendered\" id=\"select2-_pf_447347_3997-container\" role=\"textbox\" aria-readonly=\"true\" title=\" \"> <\/span><span class=\"select2-selection__arrow\" role=\"presentation\"><b role=\"presentation\"><\/b><\/span><\/span><\/span><span class=\"dropdown-wrapper\" aria-hidden=\"true\"><\/span><\/span>\n        <\/div>\n                <div class=\"pf_field pf_field--consent pf-required\" data-validate=\"checkboxes\">\n            <div class=\"pf_consent__wrapper\">\n                <input type=\"checkbox\" id=\"_pf_447347_7122\" name=\"_pf_447347_7122[]\" value=\"1\" required=\"\">\n                <label for=\"_pf_447347_7122\">\n\n                    By submitting this form, I understand that my data will be processed by Capgemini as indicated above and described in the <a href=\"https:\/\/www.capgemini.com\/ca-en\/terms-of-use\/\">Terms of use.<\/a>&nbsp;<span class=\"pf-required--symbol\">*<\/span>                 <\/label>\n            <\/div>\n        <\/div>\n                <div class=\"pf_field pf_field--hidden \">\n            <label for=\"_pf_452178_9842\">Page title                 <\/label>\n            <input type=\"hidden\" id=\"_pf_452178_9842\" class=\"pf_field__input empty\" name=\"_pf_452178_9842\" data-validate=\"text\" value=\"Global media and entertainment client wins with a consumer-grade employee experience\">\n        <\/div>\n                <div class=\"pf_field pf_field--recaptcha\">\n            <div class=\"g-recaptcha\" data-sitekey=\"6Lc3OpIUAAAAADY4ErEHF0HF6Tr7vuknduDU-fbl\"><div style=\"width: 304px; height: 78px;\"><div><iframe src=\"https:\/\/www.google.com\/recaptcha\/api2\/anchor?ar=1&amp;k=6Lc3OpIUAAAAADY4ErEHF0HF6Tr7vuknduDU-fbl&amp;co=aHR0cHM6Ly93d3cuY2FwZ2VtaW5pLmNvbTo0NDM.&amp;hl=en&amp;v=-nejAZ5my6jV0Fbx9re8ChMK&amp;size=normal&amp;cb=4ohiq33a211w\" width=\"304\" height=\"78\" role=\"presentation\" name=\"a-78m6o3iags03\" frameborder=\"0\" scrolling=\"no\" sandbox=\"allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox\"><\/iframe><\/div><textarea id=\"g-recaptcha-response\" name=\"g-recaptcha-response\" class=\"g-recaptcha-response\" style=\"width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;\"><\/textarea><\/div><iframe style=\"display: none;\"><\/iframe><\/div>\n        <\/div>\n\n        <div class=\"pf_field pf_field--submit\">\n            <input type=\"submit\" class=\"pf_field__input\" id=\"_pf_447347_6427\" value=\"Submit\">\n        <\/div>\n                    <input type=\"hidden\" name=\"form_id\" data-validate=\"number\" class=\"pf_form__id\" value=\"452178\">\n            <input type=\"hidden\" name=\"form_title\" class=\"pf_form__title\" value=\"2020-na-digital-transformation-tmt-texas\">\n            <input type=\"hidden\" name=\"wp_rest_nonce\" class=\"pf_form__wp_rest_nonce\" value=\"ed6336e3a9\">\n        <\/form>\n\n        <div class=\"pf_form__success\">\n            <h3>Thank you for getting in touch.<\/h3><p><\/p>\n        <\/div>\n        <div class=\"pf_form__errors\">\n            <p>We are sorry, the form submission failed. Please try again.<\/p>\n        <\/div>\n                <\/div><\/code><\/pre>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":39,"featured_media":614003,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"adaf4dbf-e57b-4f56-8b39-0d39c2648175\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[],"brand":[],"service":[],"industry":[77],"partners":[178],"country":[324],"content-group":[],"class_list":["post-513882","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","industry-media-entertainment","partners-servicenow","country-usa"],"yoast_head":"\nGlobal media and entertainment client wins with a consumer-grade employee experience - Capgemini Canada - English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global media and entertainment client wins with a consumer-grade employee experience\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Canada - English\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-04T16:42:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\",\"url\":\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\",\"name\":\"Global media and entertainment client wins with a consumer-grade employee experience - Capgemini Canada - English\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png\",\"datePublished\":\"2021-03-23T05:35:09+00:00\",\"dateModified\":\"2025-04-04T16:42:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png\",\"contentUrl\":\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png\",\"width\":1440,\"height\":900},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.capgemini.com\/ca-en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Client Stories\",\"item\":\"https:\/\/www.capgemini.com\/ca-en\/client-story\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Global media and entertainment client wins with a consumer-grade employee experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/ca-en\/#website\",\"url\":\"https:\/\/www.capgemini.com\/ca-en\/\",\"name\":\"Capgemini Canada - English\",\"description\":\"Capgemini Canada - English\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/ca-en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Global media and entertainment client wins with a consumer-grade employee experience - Capgemini Canada - English","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","og_locale":"en_US","og_type":"article","og_title":"Global media and entertainment client wins with a consumer-grade employee experience","og_url":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","og_site_name":"Capgemini Canada - English","article_modified_time":"2025-04-04T16:42:57+00:00","og_image":[{"width":1440,"height":900,"url":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","url":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","name":"Global media and entertainment client wins with a consumer-grade employee experience - Capgemini Canada - English","isPartOf":{"@id":"https:\/\/www.capgemini.com\/ca-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png","datePublished":"2021-03-23T05:35:09+00:00","dateModified":"2025-04-04T16:42:57+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage","url":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png","contentUrl":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png","width":1440,"height":900},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/ca-en\/"},{"@type":"ListItem","position":2,"name":"Client Stories","item":"https:\/\/www.capgemini.com\/ca-en\/client-story\/"},{"@type":"ListItem","position":3,"name":"Global media and entertainment client wins with a consumer-grade employee experience"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/ca-en\/#website","url":"https:\/\/www.capgemini.com\/ca-en\/","name":"Capgemini Canada - English","description":"Capgemini Canada - English","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/ca-en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"brand_term":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Global media and entertainment client wins with a consumer-grade employee experience","url":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini Canada - English","logo":""},"keywords":[],"dateCreated":"2021-03-23T05:35:09Z","datePublished":"2021-03-23T05:35:09Z","dateModified":"2025-04-04T16:42:57Z"},"rendered":"<meta name=\"parsely-title\" content=\"Global media and entertainment client wins with a consumer-grade employee experience\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/ca-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png?w=150&h=150&crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2021-03-23T05:35:09Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini Canada - English","distributor_original_site_url":"https:\/\/www.capgemini.com\/ca-en","push-errors":false,"featured_image_url":"https:\/\/www.capgemini.com\/ca-en\/wp-content\/uploads\/sites\/17\/2021\/03\/Capgemini_Client-Stories_Media_Employer-Experience.png","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/client-story\/513882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/client-story"}],"about":[{"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/types\/client-story"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/users\/39"}],"version-history":[{"count":7,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/client-story\/513882\/revisions"}],"predecessor-version":[{"id":679174,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/client-story\/513882\/revisions\/679174"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/media\/614003"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/media?parent=513882"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/tags?post=513882"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/brand?post=513882"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/service?post=513882"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/industry?post=513882"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/partners?post=513882"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/country?post=513882"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/ca-en\/wp-json\/wp\/v2\/content-group?post=513882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}