HFS’ view on Capgemini’s vision to deliver frictionless business operations

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HFS’ perspective on the new era of business services

HFS’ Phil Fersht (CEO and Chief Analyst) – and his team of analysts – spoke to Anis Chenchah (CEO, Capgemini’s Business Services) and his leadership team to learn how Capgemini is applying its Frictionless Enterprise approach to achieve the goal of delivering frictionless business operations for its clients.

The Frictionless Enterprise removes the friction between enterprise functions, transforming the digital core and business operations to deliver next-generation, enterprise-level outcomes.



Download the full HFS paper entitled:

Capgemini’s Vision to Create Frictionless Enterprise Operations




In this paper you will learn how Capgemini is applying an emerging-technology-focused approach to its outlook and messaging for business services. Backed by data from Global 2000 enterprise executives to understand demand-side perspectives on the future of services in the pandemic economy, the paper explores the priorities, “have-to-have” capabilities, and outlook for successful partnerships today.

HFS Vision Paper Anis Chenchah CEO Quotes


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