Delivering Seamless Customer Interaction Efficiency (CIE) – Digital Customer Experience (DCX)

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Capgemini’s CIE unifies your front and back-office operations under one 360°, customer-centric omni-channel platform for better customer and agent experiences. CIE delivers operational efficiency to your customer service and marketing to win, serve and retain customers across every channel and device.

Capgemini’s CIE unifies your front and back-office operations under one 360°, customer-centric omni-channel platform for better customer and agent experiences. CIE delivers operational efficiency to your customer service and marketing to win, serve and retain customers across every channel and device.

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