063852-Senior Manager I – Professional Services Project Manager

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

 

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

 

Click the following link for more information on your rights as an Applicant – http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

 

 

About Capgemini

 

Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

 

Visit us at www.capgemini.com. People matter, results count.

Job Description: Position: Professional Services Project Manager The Professional Services Program Manager is a critical multi-dimension role in the Professional Services organization. A critical multi-dimension role in the Professional Services organization. The position is responsible for the delivery of business-critical solutions for customers, delivering repeatable high-quality solutions with the Professional Services project teams. This position requires strong leadership skills, significant knowledge and professionalism gained from years of Telco domain (OSS – Order Orchestration, Inventory, Provisioning, NFV, MSO, etc) delivery and implementation experience. Tasks include providing Delivery and Implementation leadership, Professional Services best practice expertise and Telecommunications experience with clients, the Professional Services practice, and the greater organizations What will you do as a PM? Your primary activities will include: • Maintain current skills regarding tools, methods, and techniques and delivery practices • Position and deliver value proposition in a manner that addresses the customer’s key business issues • Actively contribute to professional Services practice area through identification and creation of delivery and implementation-focused deliverables by product and/ or professional services • Assume P&L responsibility for the resources within project scope • Align and deliver professional services within practice organization in line with Professional Services annual objectives and financial metrics. • Develop and utilize a network of cross-functional/technical contacts within the organization to achieve objectives • Manage client relationships at various levels during engagements • Work with Professional Services Managers and Consultants to define standards • Assist with the escalation of staffing issues. • Coach, mentor, and counsel consultants regarding their developmental needs for specific Lines of Business and Professional Services roles. • Collaborate with peer Professional Services Managers, Directors, Vice President and Core • Expert practitioner of software development life cycle models, expert knowledge, and application of both Agile and traditional project management principles. • A proven track record of building teams, inspiring excellence, leadership by example and demonstrable tenacity. • A history of delivering excellent customer satisfaction, building senior level relationships • A minimum of 7+ years in Telecoms and High Tech • Experience managing large, multi-function project teams with global team members including Architects, Developers, Business Analysts, and QA Project Management. • Ensure that all Projects are delivered according to Project accounting processes to ensure accurate time reporting and forecasting • Pro-actively plan for the deployment of Professional Services staff on future projects • Gain an understanding of assignment needs, tasks, deliverables, timescales, etc to ensure client requirements, and to provide and assign a Consultant to the engagement • Work closely with the Consultants and Project Managers to coordinate delivery • Maintain the highest ethical and professional standards and discipline • Understands and adheres to policies and procedures • Manage operating expenditure of project aligning to budgetary constraints • Promote a positive, 

 

 Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.   

Ref:

063852

Posted on:

May 3, 2022

Experience level:

Manager

Education level:

Bachelor's Degree (±16 years)

Contract type:

Regular

Location:

Toronto

Business units:

DEMS

Department:

CA013785

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