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World Payments Report 2021: Succeeding in the Payments 4.X Era

Join us for our exclusive Online Presentation on the World Payments Report 2021

When: Tuesday 12 October at 11:30 am CET
Where: Online

The World Payments Report 2021 from Capgemini is the leading source for data, trends, and insights into the global Payments industry and examination of regional non-cash payments trends and key regulatory initiatives. The 2021 Report, our 17th edition, explores Payments 4.X – an experience-driven environment that is witnessing even more industry consolidation and attracting tech-expert ecosystem players. It analyses how the payments industry must adapt to digitally enthusiastic customers and escalating B2B2C demand for next-gen payments.

In this session, we will be discussing the state of the payments industry and how you can put a plan in motion to succeed in the Payments 4.X era with the World Payments Report 2021.

The three key items for this presentation are:

  • Impact of customers’ growing digital appetite and skyrocketing next-gen payment methods on the Payments industry
  • Opportunities presented by the regulatory environment
  • The urgency to upscale technology and ecosystem capabilities to thrive in the Payment 4.X era

We look forward to your participation at our session.


Renata Caine
SVP, International, Strategy & Planning,

Renata serves as Marqeta’s Senior Vice President leading International business and global Corporate Strategy & Development. Renata is responsible for setting the company’s long term vision and goals. She is managing the company’s rapidly scaling business operations and guides its transformation into a truly global enterprise. Renata is responsible for inorganic growth opportunities to continue to grow the business.

Philip Panaino
Global Head, Cash Management,
Standard Chartered Bank

Philip is responsible for leading the execution of the Cash Management business globally, managing a team of group and regional product specialists. In addition, he is part of the Leadership team for the Transaction Bank. He was previously heading the Transaction Banking business for the West region (Americas, Europe, Africa and Middle East). In his current role, he brings extensive experience in transaction banking, cash management, payments innovation and corporate strategy with more than 23 years’ experience working in transaction banking with multinational corporate, technology companies as well as financial institutions.

Claus Richter
Deputy CEO & Chief Operating Officer

Claus Richter joined P27 in March 2019 as Deputy CEO and Chief Operating Officer. Before joining P27, Claus served at Nordea for almost seven years, most recently as Head of Transaction Banking Solutions. Before joining Nordea, he worked for consultancy firm Raft Consulting for over five years and spend almost eight years at ABN AMRO in program/project management roles. He holds an Executive MBA degree from AVT Business School and a degree in Marketing and Finance from International Business Academy.

Jeroen Hölscher
Head Global Payments & Cards Practice,
Capgemini Financial Services

Jeroen Hölscher is leading Capgemini’s Global Cards & Payments Practice within FS SBU responsible for all cards & payment resources and offerings (Payment hub implementation, cash management solutions, Open Banking platform and cards processing transformations). In this role, Jeroen is responsible for developing, delivering and selling Payments offerings to Capgemini global customer base together with respective account teams. He has extensive experience acting as a lead in feasibility studies for international operating banks in the area of Payment Back-Office Transformation, Open API/PSD2, Clearing & Settlement and outsourcing / off shoring. Jeroen is co-author and lead presenter of Capgemini’s yearly World Payments Reports.


Elias Ghanem
Global Head of Market Intelligence,
Capgemini Financial Services

Elias Ghanem is the Global Head of Capgemini’s Financial Services Market Intelligence Group. He leads Financial Services’ thought leadership initiatives, including the respected annual World Reports series and Trends books. He oversees a team of strategy consultants and sector analysts, delivering a diverse range of market research to help Capgemini’s clients – worldwide − address complex needs related to the future of Banking, Capital Markets, and Insurance.