Business Services

Brenda Heath

Expert in IT Transformation, Utilities Transformation

With almost two decades of outsourcing experience working as both a buyer and provider, I have a great deal of knowledge on what our clients need to succeed.

Currently, I am the Head of the North America Services Market Unit. Before this, I was the Head of Capgemini Business Services in the Americas, and also the Head of the Media & Entertainment and Utilities sectors, where I was responsible for global delivery and client relationships.

My outsourcing experience spans more than 17 years, both as a buyer of services and provider of business-process and IT-outsourcing services.

My recent work includes:

  • Integrating operating models that support global clients through Capgemini’s service-delivery centers
  • Managing finance and accounting (F&A) client relationships throughout the Americas, overseeing the delivery of our services to F&A clients in the US, Canada, and the LATAM region.

I have gained extensive experience over the last 25 years in achieving strategic business objectives by delivering IT solutions that are aligned with operational requirements.

Prior to joining Capgemini, I held senior leadership roles in IT operations and architecture planning with major companies such as TXU, AT&T, and Sprint. Within these roles I was responsible for technology architecture and strategy, IT production operations, and the development and maintenance of applications.

In my spare time, I love spending time with my family and enjoying my garden and greenhouse. I have a bit of a green thumb, as I find gardening both relaxing and rewarding.

Brenda Heath

My experience

Vice President, Outsourcing @ Capgemini


Sr. Director, Information Technology @ Information Technology and Services Company

05/16/1996 to 12/24/2003

Director, Information Technology @ Information Technology and Services Company

05/13/1987 to 05/22/1996

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.


Close cookie information