Salesforce Connections 2018

Retailers and brands are facing an unprecedented evolution in the market as they watch consumers become more connected – and more in control – than ever before. Marketers can no longer nurture loyalty solely at the cash register, nor can loyalty be nurtured through just a web or mobile site.

The connected customer and today’s digital landscape are demanding brands to invent new ways to grow customer relationships and create new revenue channels.

Whether you are looking for solutions focused on digital or in-store, regional or global, our team of Salesforce Commerce Cloud-certified experts ensures your brand is equipped to leverage the capabilities of a robust, multi-channel commerce platform to optimize performance, conversion, and long-term success.

Capgemini along with LYONSCG, and Itelios were honored to be a Platinum sponsor at Salesforce Connections (Booth #304) in Chicago on June 12-14 to showcase how our clients create a tailored experience that delivers the right offer to their customer at the right time, in the right place and display the latest innovations in Retail and Grocery as we unveil our Retail Fullforce solution and our Grocery Accelerator.

Hear from us at one of our sessions:

How to Personalize Your UX Design (Without Being Creepy)
Speaker: Mike Davidson, Executive Creative Director at LYONSCG
Date/ Time: Wednesday, June 13th | 12:45PM – 1:15PM

There’s a thin line between knowing your user and being creepy. If you can find that sweet spot and enable data to help them shop, they’ll love you for it. LYONSCG’s Mike Davidson addresses innovative ways to create meaningful interactions using advanced “My Account” functionality, Style Profiles and Product Preference.

Next Generation Commerce: An Agile Approach to Digital Transformation
Speaker: Brian Wolfe, Vice President Technology Services and CIO at LYONSCG
Date/ Time: Tuesday, June 12th | 2:00PM – 2:20PM

Salesforce provides interesting and inventive ways to connect with customers. LYONSCG’s Brian Wolfe will walk attendees through innovative digital solutions that speed commerce initiatives at reduced cost. Attendees can expect to learn about Fullforce-connected cloud solutions with prebuilt industry components for retailers, grocers and cost-conscious businesses.

Schedule a meeting with one of our experts:

  • Christophe Claudel
  • Rich Lyons
  • Dave Barr
  • Brian Wolfe

For more information about our participation at Connections or to schedule a meeting with one of our experts, please reach out to Rachel Fabro at

Event details

June 12, 2018
June 14, 2018
McCormick Place West: 2301 S King Dr, Chicago, IL 60616

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