It’s no longer enough to compete on products and services, it’s about the customer experience in the buying journey
Interview with Shawn Lane, E2open
Shawn Lane, SVP Sales and Marketing at E2open, shares insights on how to better manage supply chain operations.
Businesses are embarking on digital transformation focused on reimagining the customer experience, operational processes and business operating models.
Major financial services organizations operate in a highly competitive market, and tend to employ best-of-breed offerings from several different commercial vendors.
The sheer amount of data that organizations receive on a daily basis can be overwhelming and damaging to an organization’s financial performance and reputation.
Magda Matell gives some tips on how business can handle end-customer operations in order to be remain competitive.
While the next generation of commercial managers will have to be able to operate in a highly digital and automated environment, the “dinosaurs” can also add value and make the system more intelligent.