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Helping to reimagine your business operations
Welcome to our winter 2019 issue of Innovation Nation. This edition is dedicated to Capgemini’s new Digital Global Enterprise Model© operating model, while also focusing on our Digital Learning Operations solution and casting a spotlight on our Chennai delivery center.
– Anis Chenchah, CEO, Business Services
Click here to download and subscribe to the full magazine
Click here to download and subscribe to the full magazine
Automation. In every nation. Carole Murphy, Global Head of the Finance Powered by Intelligent Automation Practice, Capgemini’s Business Services
Innovation Nation spoke to Carole Murphy about Capgemini’s new Digital Global Enterprise Model© (D-GEM) and its implications for the world of business.
Greg Bateup, Head of Solutions and Transformation – Procurement, Capgemini’s Business Services
Enterprises need a new business transformation model – and it just arrived…
A proven architecture for driving digital businessInnovation Nation met up with Greg Bateup, Caroline Schneider, and S, Ramakrishnan from Capgemini’s Business Services to talk about how the process-to-pay, credit-to-cash, and report-to-analyze functions are evolving within Capgemini’s Digital Global Enterprise Model©, and how Digital is impacting our clients’ organizations.
Listen to a podcast in which Greg Bateup, Caroline Schneider, and S, Ramakrishnan discuss the impact of D-GEM on the process-to-pay, credit-to-cash, and report-to-analyze functions.
D-GEM – the whole, and the sum of the partsEmilia Kukurowska, Senior Finance Transformation Consultant, Capgemini’s Business Services
The Digital Global Enterprise Model© represents an evolution of our existing practice, incorporating technology-rich operations powered by intelligent automation that enable our clients to be competitive in a rapidly changing, digital business context.
ESOAR and supermarket shopping – an unconventional analogyKamila Sicinska, Senior Transformation Director, Capgemini’s Business Services
Capgemini’s unique ESOAR transformation methodology re-engineers your processes to deliver greater value to your business, and a step change in performance and business outcomes.
Digital Global Enterprise Model©
(D-GEM) is unique.
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A transformation journey to build “One” NufarmMorris Lieberman, the Global CIO for Nufarm, talks about the organization’s transformation journey and how the experience and commitment of Capgemini’s people enabled Nufarm to implement standardized processes across their global operations in an aggressive timeframe.
HP Inc. and Capgemini implement end-to-end transformation of HP’s sales compensation environment
Automation-driven digital capabilities are recognized in Everest Group’s inaugural PEAK Matrix™
Capgemini is delighted and proud to have been positioned as a leader in Gartner’s 2018 Magic Quadrant for Contact Center as a Service, Western Europe for the 4th year in a row.
Capgemini positioned as a global service provider focused on process optimization and RPA industrialization.
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Digital Learning Operations – feeding the curiosities of the mindAnjali Pendlebury-Green, Global Head of the Digital Employee Operations Practice, Capgemini’s Business Services
The more you invest in digital learning, the higher the uptake of reskilling programs, leading to a more switched-on, curious workforce, and real employee delight.
Capgemini strengthens digital HR portfolio with just-in-time launch of Digital Learning OperationsSenior Analyst, NelsonHall
Capgemini has launched a new offering in its digital HR portfolio, Digital Learning Operations (DLO). A key feature of DLO is platform flexibility, important because next-gen platforms are better at delivering just-in-time training personalized for the learner.
Shazia Joshi, Design and Innovation Lead, Capgemini University
Capgemini has an education and reskilling agenda that is as wide and diverse as our multi-generational and multicultural workforce. Capgemini University is absolutely paramount in defining this agenda and enabling the future of our business – and make no mistake, that future is Digital!
Choosing a CLM tool made easyRadek Kowalski, Contract Manager, Capgemini’s Business Services
Ptolemy gives you a head start in finding the best contract lifecycle management tool for your business.
Automating the supply chain – tangible benefitsDharmendra Patwardhan, Global Head of Digital Supply Chain Practice, Capgemini’s Business Services
Supply chain automation needs to be approached with focus, commitment to achieve scale, and with a long-term and enterprise-wide strategy.
RPA and AI across the intelligent automation spectrumLee Beardmore, Vice President and Chief Innovation Officer, Capgemini’s Business Services
RPA and its expansion into AI is helping to drive a new era of business and IT alignment.
A success mantra for unlocking the full potential of intelligent automationAshwin Yardi, Chief Industrialization and Automation Officer, Capgemini
This success mantra can help you overcome the obstacles your organization might be facing to successfully implement intelligent automation at scale.
Keeping knowledge out of the landfillHeather Richards, CEO, Transversal
A well-deployed and up-to-date knowledgebase can provide return on investment far in excess of its setup costs
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Capgemini Chennai – building a center of excellence for innovationVN, Swamynathan, Center Head, Capgemini Chennai
VN, Swamynathan sat down with Innovation Nation to talk about his role in transforming our Chennai delivery center into an center of excellence for innovation.
Listen to a podcast in which VN, Swamynathan talks about the capabilities and successes of Capgemini Chennai deliver center.
The Chennai Delivery Center was established in 2006, following Capgemini’s acquisition of Indigo Shared Services that laid the foundations for Capgemini’s Business Services in India.
A growth journey shaped by peopleK, Martina, HR Manager, Capgemini Chennai
The backbone of the Capgemini Chennai delivery center has been its people, who have been fuelling growth since its inception in 2006. We asked some of the people who have been part of this journey to share their experiences on what motivated them to contribute to Capgemini Chennai.
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“Jugaad” – doing more with less in an intelligent wayLee Beardmore, Vice President and Chief Innovation Officer, Capgemini’s Business Services
The spirit and mentality behind this Indian word can be a lesson in innovation for the world of automation outsourcing.
Business transformation and long-distance running … compared!Senior Engagement Director, Capgemini’s Business Services
Successfully transforming your business requires a long-term goal-oriented mindset very similar to competing in a mountain half-marathon.
Vice President, Capgemini’s Business Services
When you start to eliminate non-value adding steps from your business processes, efficiency and cost savings are sure to follow.
Finance automation in the financial services sectorPierre-Louis Seguin, Head of FS-BSv, Capgemini’s Business Services
Financial services organizations aren’t as far advanced in intelligent automation as might be expected – but the momentum is building.
Listen to a podcast in which Pierre Louis Seguin, Head of FS-BSv, Capgemini’s Business Services and Michael Borts, Transformation Services Lead, Business Services-FS, talk about automating the finance function within the FS sector.
Fabrice Perrier, Intelligent Automation Director, Capgemini Invent
Best practices in the successful deployment of robotization programs.
Implement GRC the “Futsal” wayP, Gopichand, Operations Manager, GRC Practice, Capgemini’s Business Services
A small steps, “footballing” approach to building a large, successful GRC implementation.
Contract hygiene – what is it and how can we maintain it?Mani Agarwal, Director, Head of Contract Compliance and Optimization, Capgemini’s Business Services
Why a basic hygiene check is a good way of keeping your contract health up-to-date.
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Seven bags for seven Capgemini values!Karolina Długosz, CR&S Manager, Capgemini Poland
Capgemini Poland engages the local community to help it celebrate Christmas across its centers.
Omsk gets sporty!Anna Remneva, Administrative Assistant, Capgemini Omsk
Renowned for its frosty and snowy winters, you might be surprised to learn that Siberia also experiences very hot summers! This offers the perfect opportunity for its residents to take part in a series of sporting competitions. This year, Capgemini Omsk was at the very center of these events.
