Welcome to our winter 2018–2019 issue of Innovation Nation. This edition is dedicated to Capgemini’s new Digital Global Enterprise Model operating model, while also focusing on our Digital Learning Operations solution and casting a spotlight on our Chennai delivery center. – Anis Chenchah, CEO, Business Services
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Listen to a podcast in which Greg Bateup, Caroline Schneider, and S, Ramakrishnan discuss the impact of D-GEM on the process-to-pay, credit-to-cash, and report-to-analyze functions.
D-GEM – the whole, and the sum of the parts
Emilia Kukurowska, Senior Finance Transformation Consultant, Capgemini’s Business Services
ESOAR and supermarket shopping – an unconventional analogy
Kamila Sicinska, Senior Transformation Director, Capgemini’s Business Services
Capgemini’s unique ESOAR transformation methodology re-engineers your processes to deliver greater value to your business, and a step change in performance and business outcomes.
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A selection of stories showcasing our success.
A transformation journey to build “One” Nufarm
Morris Lieberman, the Global CIO for Nufarm, talks about the organization’s transformation journey and how the experience and commitment of Capgemini’s people enabled Nufarm to implement standardized processes across their global operations in an aggressive timeframe.
Named a Leader in the 2018 Magic Quadrant for Contact Center as a Service, Western Europe provision
Capgemini is delighted and proud to have been positioned as a leader in Gartner’s 2018 Magic Quadrant for Contact Center as a Service, Western Europe for the 4th year in a row.
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A selection of our thought leadership dedicated to advancements in technology.
Digital Learning Operations – feeding the curiosities of the mind
Anjali Pendlebury-Green, Global Head of the Digital Employee Operations Practice, Capgemini’s Business Services
The more you invest in digital learning, the higher the uptake of reskilling programs, leading to a more switched-on, curious workforce, and real employee delight.
Capgemini strengthens digital HR portfolio with just-in-time launch of Digital Learning Operations
Senior Analyst, NelsonHall
Capgemini has launched a new offering in its digital HR portfolio, Digital Learning Operations (DLO). A key feature of DLO is platform flexibility, important because next-gen platforms are better at delivering just-in-time training personalized for the learner.
Capgemini University – driving the digital learning agenda
Shazia Joshi, Design and Innovation Lead, Capgemini University
Capgemini has an education and reskilling agenda that is as wide and diverse as our multi-generational and multicultural workforce. Capgemini University is absolutely paramount in defining this agenda and enabling the future of our business – and make no mistake, that future is Digital!
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A look at some of the innovations and achievements from our Chennai delivery center.
Capgemini Chennai – building a center of excellence for innovation
VN, Swamynathan, Center Head, Capgemini Chennai
VN, Swamynathan sat down with Innovation Nation to talk about his role in transforming our Chennai delivery center into an center of excellence for innovation.
Listen to a podcast in which VN, Swamynathan talks about the capabilities and successes of Capgemini Chennai deliver center.
Center Spotlight – Chennai
The Chennai Delivery Center was established in 2006, following Capgemini’s acquisition of Indigo Shared Services that laid the foundations for Capgemini’s Business Services in India.
The backbone of the Capgemini Chennai delivery center has been its people, who have been fuelling growth since its inception in 2006. We asked some of the people who have been part of this journey to share their experiences on what motivated them to contribute to Capgemini Chennai.
Listen to a podcast in which Pierre Louis Seguin, Head of FS-BSv, Capgemini’s Business Services and Michael Borts, Transformation Services Lead, Business Services-FS, talk about automating the finance function within the FS sector.
RPA deployment will fail without a strong operating model
Anna Remneva, Administrative Assistant, Capgemini Omsk
Renowned for its frosty and snowy winters, you might be surprised to learn that Siberia also experiences very hot summers! This offers the perfect opportunity for its residents to take part in a series of sporting competitions. This year, Capgemini Omsk was at the very center of these events.
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