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The Digital Global Enterprise Model© – enabling the global, digital company.

Automation. In every nation. 

Carole Murphy, Global Head of the Finance Powered by Intelligent Automation Practice, Capgemini’s Business Services

Innovation Nation spoke to Carole Murphy about Capgemini’s new Digital Global Enterprise Model© (D-GEM) and its implications for the world of business.

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Moving with the digital times

Greg Bateup, Head of Solutions and Transformation – Procurement, Capgemini’s Business Services

Enterprises need a new business transformation model – and it just arrived…

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A proven architecture for driving digital business

Innovation Nation met up with Greg Bateup, Caroline Schneider, and S, Ramakrishnan from Capgemini’s Business Services to talk about how the process-to-pay, credit-to-cash, and report-to-analyze functions are evolving within Capgemini’s Digital Global Enterprise Model©, and how Digital is impacting our clients’ organizations.

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Listen to a podcast in which Greg Bateup, Caroline Schneider, and S, Ramakrishnan discuss the impact of D-GEM on the process-to-pay, credit-to-cash, and report-to-analyze functions.

D-GEM – the whole, and the sum of the parts

Emilia Kukurowska, Senior Finance Transformation Consultant, Capgemini’s Business Services

The Digital Global Enterprise Model© represents an evolution of our existing practice, incorporating technology-rich operations powered by intelligent automation that enable our clients to be competitive in a rapidly changing, digital business context.

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ESOAR and supermarket shopping – an unconventional analogy

Kamila Sicinska, Senior Transformation Director, Capgemini’s Business Services

Capgemini’s unique ESOAR transformation methodology re-engineers your processes to deliver greater value to your business, and a step change in performance and business outcomes.

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D-GEM on a page

Digital Global Enterprise Model©

(D-GEM) is unique.

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A selection of stories showcasing our success.

A transformation journey to build “One” Nufarm

Morris Lieberman, the Global CIO for Nufarm, talks about the organization’s transformation journey and how the experience and commitment of Capgemini’s people enabled Nufarm to implement standardized processes across their global operations in an aggressive timeframe.

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HP Inc. reinvents its sales compensation function

HP Inc. and Capgemini implement end-to-end transformation of HP’s sales compensation environment

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Capgemini named a Leader for Finance and Accounting Digital Augmentation Suite by Everest Group

Automation-driven digital capabilities are recognized in Everest Group’s inaugural PEAK Matrix™

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Named a Leader in the 2018 Magic Quadrant for Contact Center as a Service, Western Europe provision

Capgemini is delighted and proud to have been positioned as a leader in Gartner’s 2018 Magic Quadrant for Contact Center as a Service, Western Europe for the 4th year in a row.

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Capgemini ranked #2 in the HFS Top 10 RPA Service Providers 2018 report

Capgemini positioned as a global service provider focused on process optimization and RPA industrialization.

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A selection of our thought leadership dedicated to advancements in technology.

Digital Learning Operations – feeding the curiosities of the mind

Anjali Pendlebury-Green, Global Head of the Digital Employee Operations Practice, Capgemini’s Business Services

The more you invest in digital learning, the higher the uptake of reskilling programs, leading to a more switched-on, curious workforce, and real employee delight.

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Capgemini strengthens digital HR portfolio with just-in-time launch of Digital Learning Operations

Senior Analyst, NelsonHall

Capgemini has launched a new offering in its digital HR portfolio, Digital Learning Operations (DLO). A key feature of DLO is platform flexibility, important because next-gen platforms are better at delivering just-in-time training personalized for the learner.

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Capgemini University – driving the digital learning agenda

Shazia Joshi, Design and Innovation Lead, Capgemini University

Capgemini has an education and reskilling agenda that is as wide and diverse as our multi-generational and multicultural workforce. Capgemini University is absolutely paramount in defining this agenda and enabling the future of our business – and make no mistake, that future is Digital!

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Choosing a CLM tool made easy

Radek Kowalski, Contract Manager, Capgemini’s Business Services

Ptolemy gives you a head start in finding the best contract lifecycle management tool for your business.

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Automating the supply chain – tangible benefits

Dharmendra Patwardhan, Global Head of Digital Supply Chain Practice, Capgemini’s Business Services

Supply chain automation needs to be approached with focus, commitment to achieve scale, and with a long-term and enterprise-wide strategy.

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RPA and AI across the intelligent automation spectrum

Lee Beardmore, Vice President and Chief Innovation Officer, Capgemini’s Business Services

RPA and its expansion into AI is helping to drive a new era of business and IT alignment.

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A success mantra for unlocking the full potential of intelligent automation

Ashwin Yardi, Chief Industrialization and Automation Officer, Capgemini

This success mantra can help you overcome the obstacles your organization might be facing to successfully implement intelligent automation at scale.

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Keeping knowledge out of the landfill

Heather Richards, CEO, Transversal

A well-deployed and up-to-date knowledgebase can provide return on investment far in excess of its setup costs

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A look at some of the innovations and achievements from our Chennai delivery center.

Capgemini Chennai – building a center of excellence for innovation

VN, Swamynathan, Center Head, Capgemini Chennai

VN, Swamynathan sat down with Innovation Nation to talk about his role in transforming our Chennai delivery center into an center of excellence for innovation.

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Listen to a podcast in which VN, Swamynathan talks about the capabilities and successes of Capgemini Chennai deliver center.

Center Spotlight – Chennai

The Chennai Delivery Center was established in 2006, following Capgemini’s acquisition of Indigo Shared Services that laid the foundations for Capgemini’s Business Services in India.

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A growth journey shaped by people

K, Martina, HR Manager, Capgemini Chennai

The backbone of the Capgemini Chennai delivery center has been its people, who have been fuelling growth since its inception in 2006. We asked some of the people who have been part of this journey to share their experiences on what motivated them to contribute to Capgemini Chennai.

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Our seasoned panel of experts share their insights on a range of subjects.

“Jugaad” – doing more with less in an intelligent way

Lee Beardmore, Vice President and Chief Innovation Officer, Capgemini’s Business Services

The spirit and mentality behind this Indian word can be a lesson in innovation for the world of automation outsourcing.

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Business transformation and long-distance running … compared!

Senior Engagement Director, Capgemini’s Business Services

Successfully transforming your business requires a long-term goal-oriented mindset very similar to competing in a mountain half-marathon.

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“E” is for “Eliminate” – an introduction to Capgemini’s ESOAR

Vice President, Capgemini’s Business Services

When you start to eliminate non-value adding steps from your business processes, efficiency and cost savings are sure to follow.

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Finance automation in the financial services sector

Pierre-Louis Seguin, Head of FS-BSv, Capgemini’s Business Services

Financial services organizations aren’t as far advanced in intelligent automation as might be expected – but the momentum is building.

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Listen to a podcast in which Pierre Louis Seguin, Head of FS-BSv, Capgemini’s Business Services and Michael Borts, Transformation Services Lead, Business Services-FS, talk about automating the finance function within the FS sector.  

RPA deployment will fail without a strong operating model

Fabrice Perrier, Intelligent Automation Director, Capgemini Invent

Best practices in the successful deployment of robotization programs.

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Implement GRC the “Futsal” way

P, Gopichand, Operations Manager, GRC Practice, Capgemini’s Business Services

A small steps, “footballing” approach to building a large, successful GRC implementation.

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Contract hygiene – what is it and how can we maintain it?

Mani Agarwal, Director, Head of Contract Compliance and Optimization, Capgemini’s Business Services

Why a basic hygiene check is a good way of keeping your contract health up-to-date.

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Stories by and about Business Services people and the wider Capgemini Group.

Seven bags for seven Capgemini values!

Karolina Długosz, CR&S Manager, Capgemini Poland

Capgemini Poland engages the local community to help it celebrate Christmas across its centers.

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Omsk gets sporty!

Anna Remneva, Administrative Assistant, Capgemini Omsk

Renowned for its frosty and snowy winters, you might be surprised to learn that Siberia also experiences very hot summers! This offers the perfect opportunity for its residents to take part in a series of sporting competitions. This year, Capgemini Omsk was at the very center of these events.

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