{"id":101,"date":"2022-03-24T13:07:00","date_gmt":"2022-03-24T13:07:00","guid":{"rendered":"https:\/\/www.capgemini.com\/br-pt\/?post_type=research-and-insight&#038;p=101"},"modified":"2025-11-14T17:06:56","modified_gmt":"2025-11-14T17:06:56","slug":"alice-no-mundo-tech","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/br-pt\/insights\/biblioteca-de-pesquisas\/alice-no-mundo-tech\/","title":{"rendered":"Alice no mundo tech"},"content":{"rendered":"\n<div class=\"wp-block-cg-blocks-hero-picture-card undefined  heroPictureCard\"><div class=\"heroPictureCardBgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg\" class=\"desktopImage\" alt=\"alice-no-mundo-tech-hero\" style=\"object-fit:cover;object-position:3% 54%\" loading=\"eager\"\/><\/picture><picture><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2022\/03\/alice-no-mundo-tech.jpg\" class=\"mobileImage\" alt=\"alice-no-mundo-tech-hero\" style=\"object-fit:cover;object-position:3% 54%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-8 col-lg-6\"><div class=\"heroPictureCardBox\"><div class=\"heroPictureCardBoxTitle\"><h1 data-maxlength=\"144\">Podcast \u2013 Alice no mundo tech<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"small-device\"><div class=\"brandLogoWrapper\"> <\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/br-pt\/?post_type=research-and-insight&amp;p=101\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/br-pt\/?post_type=research-and-insight&amp;p=101&amp;text=Podcast%20%E2%80%93%20Alice%20no%20mundo%20tech\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/br-pt\/?post_type=research-and-insight&amp;p=101&amp;text=Podcast%20%E2%80%93%20Alice%20no%20mundo%20tech\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<p>\u201cEu&nbsp;n\u00e3o&nbsp;sei para onde ir!\u201d, disse Alice. \u201cSe&nbsp;voc\u00ea&nbsp;n\u00e3o&nbsp;sabe para onde ir, qualquer caminho serve.\u201d \u2013 Uma das muitas famosas frases do filme Alice no Pa\u00eds das Maravilhas, de Lewis Carrol.<\/p>\n\n\n\n<p>A s\u00e9rie, <strong>Alice no Mundo Tech<\/strong>, da Capgemini, com o apoio da ServiceNow, traz convidados especiais de diferentes \u00e1reas e ind\u00fastrias para analisar comportamentos e desafios dentro das jornadas de transforma\u00e7\u00e3o digital e inova\u00e7\u00e3o fazendo analogias com os personagens do filme, em uma conversa leve e sem filtros.<\/p>\n\n\n\n<p>Os primeiros epis\u00f3dios abordam o papel do tempo ou, como estamos chamando, de a \u201cS\u00edndrome do Coelho Branco\u201d numa grande brincadeira com emblem\u00e1tico Coelho Branco que est\u00e1 sempre atrasado e apressado. E quem nunca? O tempo, hoje, \u00e9 crucial, ainda mais quando falamos em tecnologia.<\/p>\n\n\n\n<p>Com a modera\u00e7\u00e3o da pesquisadora, professora e consultora em intelig\u00eancia de neg\u00f3cios,&nbsp;Renata Nieto, a conversa passa por temas como Low Code\/ No Code, automa\u00e7\u00e3o, governan\u00e7a e uso de dados, digitaliza\u00e7\u00e3o, mundo \u201cfigital\u201d, IA, 5G, IoLT, hiperpersonaliza\u00e7\u00e3o e por a\u00ed vai.<\/p>\n\n\n\n<p>\u2013 E a\u00ed, Alice? O tempo \u00e9 amigo ou inimigo?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ouca-siga-e-compartilhe-nosso-podcast\"><strong>Ou\u00e7a, Siga e Compartilhe nosso Podcast!<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table aligncenter is-style-stripes\"><table><tbody><tr><td><a href=\"https:\/\/open.spotify.com\/show\/09ivSg5tVANjZnOCBzAKde\"><img decoding=\"async\" style=\"width: 100px;\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2024\/01\/logos-streaming-spotfy-1.png\" alt=\"\"><\/a><\/td><td><a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/alice-no-mundo-tech\/id1620302595\"><img decoding=\"async\" style=\"width: 100px;\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2024\/01\/logos-streaming.png\" alt=\"\"><\/a><\/td><td><a href=\"https:\/\/podcasts.google.com\/feed\/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2FsaWNlLW5vLW11bmRvLXRlY2g\"><img decoding=\"async\" style=\"width: 100px;\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2024\/01\/logos-streaming-google.jpg\" alt=\"\"><\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-episodio-1-o-tempo-e-o-martim-o-avatar-de-suporte-a-vendas-da-tim\"><strong>Epis\u00f3dio 1: O Tempo e o MarTIM: o Avatar de Suporte a Vendas da TIM<\/strong><\/h3>\n\n\n\n<p>Ao ser atendido por um profissional da TIM, seja na loja ou digitalmente, esse agente de vendas \u00e9 suportado pelo MarTIM, um avatar que busca solu\u00e7\u00f5es e executa a\u00e7\u00f5es automaticamente. Voc\u00ea j\u00e1 imaginou o que acontece para que isso funcione?<br>Desbravar os bastidores da cria\u00e7\u00e3o e da gest\u00e3o do MarTIM, num papo com o Emir Jos\u00e9 De Oliveira, Diretor de Suporte a Vendas da TIM Brasil, e Luciana Bordini, l\u00edder da pr\u00e1tica de ServiceNow da Capgemini, que contaram detalhes e curiosidades sobre a jornada para modernizar o suporte a vendas com automa\u00e7\u00e3o e integra\u00e7\u00e3o de sistemas sem filtros.<br>Falamos sobre quebra de barreiras culturais, otimiza\u00e7\u00e3o do tempo de atendimento, produtividade e satisfa\u00e7\u00e3o do cliente. Confira! Est\u00e1 imperd\u00edvel.<\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https:\/\/share.transistor.fm\/e\/b12b7dbb\"><\/iframe>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-episodio-2-nbsp-democratizar-para-agilizar\"><strong>Epis\u00f3dio 2:&nbsp; DEMOCRATIZAR PARA AGILIZAR<\/strong><\/h3>\n\n\n\n<p>Low\/no code \u00e9 o futuro? O potencial de inova\u00e7\u00e3o \u00e9 grande e como fica a governan\u00e7a? Quais s\u00e3o os desafios da democratiza\u00e7\u00e3o do desenvolvimento das aplica\u00e7\u00f5es nas pr\u00f3prias \u00e1reas de neg\u00f3cio? Quais as barreiras culturais e etapas de implementa\u00e7\u00e3o? N\u00e3o se trata somente de combater a Shadow IT, e sim, prover uma nova forma de consumir tecnologia.<br>Confira o segundo epis\u00f3dio, onde Renata Nieto recebe Magdiel Gasparini, Gerente Executivo no BB, e Guilherme Duarte, executivo da Capgemini, para desbravar os bastidores da plataforma Low\/No Code da ServiceNow no banco e os desafios do programa de Citizen Developer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-ouca-nas-principais-plataformas-de-streaming\">Ou\u00e7a nas principais plataformas de streaming!<\/h4>\n\n\n\n<p><\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https:\/\/share.transistor.fm\/e\/d632580e\"><\/iframe>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https:\/\/share.transistor.fm\/e\/4fa60210\"><\/iframe>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-episodio-3-o-novo-servico-bancario-como-ganhar-visibilidade-sendo-invisivel\"><strong>Epis\u00f3dio 3: O novo servi\u00e7o banc\u00e1rio. Como ganhar visibilidade sendo invis\u00edvel?<\/strong><\/h3>\n\n\n\n<p>Foi tudo muito r\u00e1pido! Exig\u00eancias dos consumidores mudaram e digitalizaram os bancos. Os agentes reguladores criaram regras que abriram espa\u00e7o para novos players digitais \u201cn\u00e3o-bancos\u201d. Para se manter competitivo, o banco mudou e hoje est\u00e1 muito mais \u00e1gil e \u201cinvis\u00edvel\u201d na vida da gente: voc\u00ea nem percebe que est\u00e1 usando quando chama um transporte ou pede comida. E n\u00e3o precisa nem de ag\u00eancia mais \u2013 era indispens\u00e1vel. Isso \u00e9 mesmo muito legal! Mas como o banco invis\u00edvel consegue se destacar perante o cliente? Como se conquista um diferencial nesse novo cen\u00e1rio? Ser\u00e1 essa a pr\u00f3xima ambi\u00e7\u00e3o da categoria?<br>Neste 3\u00ba epis\u00f3dio, da s\u00e9rie Alice no Mundo Tech, Renata Nieto provoca Igor Regis (Banco do Brasil) e Guilherme Duarte (Capgemini) sobre como ser\u00e1 o banco do futuro e outros insights sobre o futuro dos bancos.<\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https:\/\/share.transistor.fm\/e\/9fb8d63f\"><\/iframe>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-conheca-nossos-convidados\">Conhe\u00e7a nossos convidados:<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-black-color has-text-color has-fixed-layout\"><tbody><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/8\/2022\/05\/fotos-webPrancheta-8.jpg?w=150&amp;h=150&amp;crop=1\" alt=\"Emir Jos\u00e9 de Oliveira\"><\/td><td><strong>Emir Jos\u00e9 De Oliveira, Diretor de Suporte a Vendas da TIM Brasil<\/strong><br>Executivo experiente em telecomunica\u00e7\u00f5es, empresas de Consultoria Estrat\u00e9gica e de Processos.<br>Mais de 16 anos em fun\u00e7\u00f5es executivas e entrega de resultados em v\u00e1rias \u00e1reas-chave: Suporte a Vendas, gest\u00e3o de outsourcing, gest\u00e3o de risco comercial, desenvolvimento de processos, bem como implementa\u00e7\u00e3o e gerenciamento de projetos.<br><a href=\"https:\/\/www.linkedin.com\/in\/emir-jos%C3%A9-de-oliveira-45921620\/\" target=\"_blank\" rel=\"noreferrer noopener\">Linkedin<\/a><\/td><\/tr><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/8\/2022\/05\/fotos-webPrancheta-10.jpg?w=150&amp;h=150&amp;crop=1\" alt=\"Luciana Bordini\"><\/td><td><strong>Luciana Bordini, l\u00edder da pr\u00e1tica de End User na Capgemini<\/strong><br>Engenheira eletr\u00f4nica de forma\u00e7\u00e3o, mas completamente envolvida com o mundo de TI h\u00e1 20 anos.<br>Diretora de infraestrutura na Capgemini, iniciou sua jornada na casa h\u00e1 mais de 9 anos como gerente de projetos. Solidificou sua trajet\u00f3ria atuando em projetos internacionais de grande porte, al\u00e9m de trabalhar com diferentes culturas e tecnologias que otimizassem a produtividade do usu\u00e1rio final.<br>Atua em estrat\u00e9gias de ofertas ligadas a inova\u00e7\u00f5es de multicanalidade, com ferramentas como ServiceNow.<br><a href=\"https:\/\/www.linkedin.com\/in\/luciana-andr%C3%A9a-bordini-11608084\/\" target=\"_blank\" rel=\"noreferrer noopener\">Linkedin<\/a><\/td><\/tr><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/8\/2022\/05\/fotos-webPrancheta-3.jpg?w=150&amp;h=150&amp;crop=1\" alt=\"\"><\/td><td><strong>Magdiel Gasparini, gerente executivo no Banco do Brasil<\/strong><br>Profissional de TI com 20 anos de atua\u00e7\u00e3o no setor financeiro, tendo atuado em projetos de desenvolvimento de software e implanta\u00e7\u00e3o de ferramentas de mercado.<br><a href=\"https:\/\/www.linkedin.com\/in\/magdiel-linares-gasparini-3011a521\/\" target=\"_blank\" rel=\"noreferrer noopener\">Linkedin<\/a><\/td><\/tr><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/8\/2022\/05\/fotos-webPrancheta-2.jpg?w=150&amp;h=150&amp;crop=1\" alt=\"\"><\/td><td><strong><br>Igor Regis, S\u00eanior Software Engineer no Banco do Brasil<\/strong><br>Profissional de TI com mais de 20 anos de atua\u00e7\u00e3o e viv\u00eancia pr\u00e1tica no desenvolvimento de projetos de software complexos e cr\u00edticos no setor banc\u00e1rio.<br><a href=\"https:\/\/www.linkedin.com\/in\/euigor\/\" target=\"_blank\" rel=\"noreferrer noopener\">Linkedin<\/a><\/td><\/tr><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/8\/2022\/05\/fotos-webPrancheta-9.jpg?w=150&amp;h=150&amp;crop=1\" alt=\"\"><\/td><td><strong>Guilherme Duarte, Desenvolvimento de Neg\u00f3cios e Solu\u00e7\u00f5es em ServiceNow<\/strong><br>Atua diretamente com os clientes na descoberta, identifica\u00e7\u00e3o, desenvolvimento e proposi\u00e7\u00e3o de solu\u00e7\u00f5es focadas na hiper automa\u00e7\u00e3o e Empoderamento de processos de neg\u00f3cio e TI.<br>Desenvolveu uma carreira de Arquitetura de Solu\u00e7\u00f5es nos setores Financeiro, Telco, Varejo e Produtos de Consumo aconselhando executivos e suportando clientes no Brasil, Estados Unidos, Fran\u00e7a e Argentina em solu\u00e7\u00f5es avan\u00e7adas de automa\u00e7\u00e3o, autosservi\u00e7o e integra\u00e7\u00e3o de infra e sistemas. Graduado em Marketing, com MBA em Digital Business, apresenta um olhar de tecnologia a partir do impacto e necessidades das pessoas.<br><a href=\"https:\/\/www.linkedin.com\/in\/guiduarte\/\" target=\"_blank\" rel=\"noreferrer noopener\">Linkedin<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<section class=\"wp-block-cg-blocks-learn-more updated-new-sample-amal learnMoreBlock\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"learnmore-heading\">Ou\u00e7a e se inscreva<\/h2><\/div><div class=\"row\"><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/br-pt\/seguro-talks-com-bb-seguros\/\" target=\"\" aria-label=\"Seguro Talks com BB Seguros\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"seguro talks hero\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Seguro Talks com BB Seguros<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Este  epis\u00f3dio t\u00eam como entrevistado Bruno Alves, Diretor de Tecnologia, Portf\u00f3lio, Solu\u00e7\u00f5es Digitais e Analytics da BB Seguros, para discutir os resultados do World Life Insurance Report 2025, publicado pelo Capgemini Research Institute.\u00a0<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/br-pt\/seguro-talks-bradesco-seguros\/\" target=\"\" aria-label=\"Seguro Talks com Bradesco Seguros\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"seguro talks hero\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Seguro Talks com Bradesco Seguros<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Este epis\u00f3dio t\u00eam como entrevistado \u00a0Alexandre Faller, Superintendente S\u00eanior na TI Holding da Bradesco Seguros, para discutir as transforma\u00e7\u00f5es recentes que t\u00eam acometido o mercado de seguros mundial e localmente, como  comunica\u00e7\u00e3o omnichanell e hiperpersonalizada e o uso cada vez mais massivo de IA nas opera\u00e7\u00f5es.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/br-pt\/seguro-talks-cnseg\/\" target=\"\" aria-label=\"Seguro Talks com CNseg\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2025\/06\/seguro-talks.png?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"seguro talks hero\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Seguro Talks com CNseg<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Neste epis\u00f3dio nossa convidada \u00e9 a Confedera\u00e7\u00e3o Nacional das Seguradoras (CNseg).<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/br-pt\/podcasts-da-capgemini-brasil\/\" target=\"\" aria-label=\"Muito al\u00e9m do buzz\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2024\/01\/hero-card-muito-alem-do-buzz.png?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2024\/01\/hero-card-muito-alem-do-buzz.png?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/br-pt\/wp-content\/uploads\/sites\/12\/2024\/01\/hero-card-muito-alem-do-buzz.png?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"hero-card-muito-alem-do-buzz\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Muito al\u00e9m do buzz<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Podcast da Capgemini Brasil, um espa\u00e7o para trocar informa\u00e7\u00f5es, falar sobre curiosidades, pol\u00eamicas, e todos os desafios do mundo da tecnologia.<\/p><\/div><\/div><\/div><\/div><\/section>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Podcast da Capgemini com apoio da ServiceNow sobre os desafios da transforma\u00e7\u00e3o digital e inova\u00e7\u00e3o conversando com especialistas do 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