The beating heart of the utility’s network

A Geographic Information System (GIS) has always had a place in a utility company’s application landscape, particularly for network operators such as Transmission System Operators (TSOs) and Distribution System Operators (DSOs). But today, GIS is beginning to take a more central place since it provides essential answers to many of the new challenges that network operators are facing. An operator without a GIS is like a retail company without a customer database. Just as customer data is central to retailers, the business profitability of TSOs and DSOs depends on network data. Operators have to trace the performance of their networks, and crucially, reported to regulatory bodies.

In the GIS-centric enterprise, the GIS sits at the centre of an application landscape, integrating with other key functions including enterprise asset management (EAM), outage management, field force management, customer connection and access management and NMS/DMS. To accommodate increased information needs, the GIS allows capture, storage and retrieval of asset-related information including the asset lifecycle status information, events reflecting asset condition and performance and linked technical and operational documents. Without an intelligent geographical interface deployed to operators and field workers, it is impossible to capture this valuable information without massive quality losses.