Cut costs and meet new consumer needs: A view from the industry

The consumer goods and retail industry is undergoing enormous transformation. Changes in consumer behavior, the availability of new and advanced technologies, shifts in buying power and scarcity of natural resources are expected to reshape the industry’s supply chain at an unprecedented pace. These trends are challenging manufacturers and retailers to redefine how they collaborate. As industry collaboration models change, must standards also evolve?

This new study, from Capgemini Consulting, GS1 and The Consumer Goods Forum, looks at the future of standards in the consumer goods and retail industry. The study was based on in-depth interviews with executives at more than 20 companies around the globe: Aeon, Alliance, Boots, Campbell’s, Colgate-Palmolive, Groupe Soparind Bongrain, DHL, Delhaize, Jerónimo Martins, Johnson & Johnson, Kimberly-Clark, Kroger, Li & Fung, Nestlé, Procter & Gamble, Retail Systems Research, Safeway, SC Johnson, SUPERVALU, Tesco, Unilever, Walmart.