[Lean management is focused on adding value to the customer by achieving lower cost, faster delivery times, higher flexibility and better quality.]

Capgemini’s process maturity thinking helps us to adopt the most appropriate improvement mechanisms for business processes in any maturity stage. 

With this we mean that not all processes are ready for the same approach:  some need a process management system, others need improvement using Lean and/or Six Sigma and others, that have reached maximum incremental improvement need a more radical approach based on innovation.