Enterprise Support for Google Apps Premier Edition

A new, state-of-the-art Customer Care & Intelligence center sought a means to secure greater productivity and collaboration among its staff and to add operational flexibility all without jeopardizing the customer care quality or impacting costs.

Capgemini’s groundbreaking move to offer enterprise support for Google Apps Premier Edition represented the ideal solution: aggressive pricing combined with the real impact of simple, effective collaboration enabled by a straightforward, easily adopted interface.

The center is now forecasting significant through-life benefits in costs and operational agility for their deployment of Google Apps.