A new architecture to support European Customs’ business and IT transformation

In a fast-changing environment, where new global legislation, national regulations, and vanishing borders characterize Europe, Customs are part of the logistical chain between manufacturers and consumers of goods, and Customs processes are being restructured to better facilitate trade.

The European Customs Reference Architecture is developed by Capgemini to provide European Customs agencies with a baseline insight into their business requirements, the supporting IT solutions, and the principles and guidelines that underpin and steer decision making in these areas. It provides a generic picture that can be adapted by each agency to cope with local states, needs and decisions.