NHS Wales and Informing Healthcare Develops Portal for Patients

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Capgemini partners with PA Consulting Group and Millar Hutchison on My Health Online for Welsh citizens.

“ Against very tight timescales, the team has delivered to time and very high quality in an initial release that gives us a great deal of optimism for the final release. ”Deborah El-Sayed, Principal Project Manager, Informing Healthcare, NHS Wales

The Situation

National Health Service Wales launched Informing Healthcare (IHC) in 2003 to implement information and communication technologies to support modernizing health services in Wales. To allow citizens to access health-related information via a secure website, IHC launched a program to create “My Health Online”, a portal designed for patients in Wales.

The Solution

Capgemini was invited to collaborate with IHC, PA Consulting Group and Millar Hutchison working on behalf of NHS Wales. Each partner brought specific strengths to turn vision into reality, working seamlessly against demanding timescales and budget constraints. Staff from Millar Hutchison and PA Consulting Group formed the design team providing specifications and architecture framework, and HTML. Capgemini defined software architectures, developed functional components and worked with IHC to migrate the Microsoft .NET solution to NHS Wales’ hosting service, Health Solutions Wales, for the production environment.

The Result

The integrated team delivered the first phase of the project to very tight timescales. The solution was constructed using rapid application methods with agile development techniques yielding an application that meets IHC requirements while being delivered within an accelerated timeframe and on budget. Having successfully transitioned to Health Solution Wales, My Health Online is ready for a series of market research activities to inform IHC on how to best use the application in supporting Welsh patients.

Microsoft recognized Capgemini with a 2006 Microsoft Partner of the Year Award for the above project. Capgemini won in the category Custom Development Solutions, Sales & Marketing Partner of the Year. Read the Press Release


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