AIchatbotsCustomer ExperienceWatson now

16 ways we use Watson now

AI is opening up countless possibilities in many areas—augmenting employees, automating processes, transforming customer experience and decision-making, or shaping new businesses.
Life At Capgeminiwomen@capgemini

Together let’s #PressForProgress

Gender balance has always been at the heart of our efforts at Capgemini and for years we have been encouraging every member of our Group to take steps, big or small, to achieve this goal.
Artificial IntelligencechatbotsECM - Enterprise Content ManagementText analytics

Building a document-based chatbot

When used for information transfer, chatbots can be used to direct the user to the information he or she wants. Using question–answer pairs, the user can traverse the knowledge captured in the chatbot.

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